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Old 08-02-2005, 01:12 PM  
webair
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Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
POOL.COM have you ever heard of anything like this b4? I've been robbed!

so how fucked up is this?!?!?!:




Subject
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??????????.com, ????????????.com, ?????????????.com


Discussion Thread
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Response (Jamie H.) - 07/29/2005 11:26 AM
Hello,

I am contacting you in regards to a recent domain purchase you made from our domain marketplace.





The domains in question are dualmotherboard.com, thenameservers.com, and whoissearching.com.

Due to an error on our part these domains appeared for sale on our domain marketplace when in fact the party selling these domains explicitly requested that we no longer list these domains. We did advise that party that there was a buyer for these domains and that we already received payment, but they confirmed they still wanted their domains back.

Unfortunately we cannot provide you with these domains.

As a result we can offer you the following in exchange.

A) We can credit your Pool.com account in the amount you paid for the domains. The credit in turn would be available towards the payment of your future domain purchases.
B) We can offer you a full refund as this was an error on our part.

There is no possibility we can provide you the domains as they should not have been available for sale when you found them on our domain marketplace.

We do apologize for the inconvenience.

Thank you for using Pool.com

Regards,

Pool.com Customer Service


Question Reference #050729-000053
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Date Created: 07/29/2005 11:26 AM
Last Updated: 07/29/2005 11:26 AM
Status: Solved


[---001:001871:50604---]

Jamie H.
Customer Service
+1-613-221-1210
www.pool.com


POOL.COM A BIG
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