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Old 07-21-2005, 09:32 AM   #1
FTVGirls
So Fucking Banned
 
Join Date: Oct 2002
Location: Phoenix AZ
Posts: 1,052
:mad Ah, one of those strange member emails

A member complained that he couldn't play the wmv/or divx option on his mac, so I cancelled and refunded him right away. Like good customer service, this was done within 3 hours of his complaint.

This is the email I got back today:
"I was very dissapointed at the time lapsed between being able to see some of the videos on Lia19.com and your discontinuing the same simply because the same password that allowed me to see a few of them was no longer accepted after repeated intent on my part to continue viewing Lia19.com I had to cancell it in order to start all over again and that did not work either in the meantime your refund of my subscription you'd say, will take a few weeks for me to get it. I believe I have been had and I am sending a copy of this email to the FCC because It sounds like a ripoff and in your part, the longer you'd hold my refund the more interest you'd collect on it, and thats were the ripoff lies."

This is what I 'feel' like replying to it -- but I'll hold back haha:
You must be insane my friend; I don't hold your money -- a transaction that is voided doesn't even show up on your credit card -- that is you haven't even been charged in the first place. Even if the money would be 'held', it would be held by ccbill and their banks, and not our company. I was wise to void your account immediately, you are one of those strange/angry people that every merchant needs to avoid. I'd hate to be your dentist haha.
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Old 07-21-2005, 09:34 AM   #2
Trax
[----------------------]
 
Join Date: Aug 2001
Posts: 14,486
hehe... i love member emails
i could kill some of those fuckers
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Old 07-21-2005, 09:51 AM   #3
Rawz
Confirmed User
 
Join Date: Aug 2002
Location: New Hampshire
Posts: 288
Ya bro you will be rich collecting that .000000001 cents in interest . He should spend that money on therapy and medication instead of porn .
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Old 07-21-2005, 09:58 AM   #4
Dalai lama
Strength and Honor
 
Join Date: Jul 2004
Location: Europe
Posts: 16,540
Members can be so crazy
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Old 07-21-2005, 10:31 AM   #5
ArikaAmes
Confirmed User
 
Join Date: Jan 2004
Posts: 3,081
What a pain! I love the ones when they think they have things all figured out and they know it alllllllllll
That one clearly has no clue.
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Old 07-21-2005, 10:33 AM   #6
SKULL
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Join Date: Jun 2003
Location: The Moon
Posts: 1,953
That person does not have a clue I think
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Old 07-21-2005, 10:35 AM   #7
AlienQ - BANNED FOR LIFE
best designer on GFY
 
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Join Date: Mar 2003
Location: IALIEN.COM - High Definition Video and Photographic Productions -ICQ 78943384
Posts: 30,307
You must be insane my friend; I don't hold your money -- a transaction that is voided doesn't even show up on your credit card -- that is you haven't even been charged in the first place. Even if the money would be 'held', it would be held by ccbill and their banks, and not our company. I was wise to void your account immediately, you are one of those strange/angry people that every merchant needs to avoid. I'd hate to be your dentist haha.


Thats what ya should have responded with.

However I am sorry.
Next time I will check with the processor

Last edited by AlienQ - BANNED FOR LIFE; 07-21-2005 at 10:36 AM..
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Old 07-21-2005, 10:40 AM   #8
Pim(P)
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Join Date: Jun 2005
Posts: 583
Some members are just fucked up ;)
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Old 07-21-2005, 11:24 AM   #9
Fresh
 
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Join Date: Mar 2005
Location: LA
Posts: 4,920
what a fuckin idiot
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