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Old 06-24-2005, 11:26 PM   #1
USA
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:mad Namecheap.com

I registered 5 domains at NameCheap.com and I pay with my epasssporte Visa Virtual card .

The card open FlashCash.com sponsor

I have bad experience...I do not know what to do...they didn't return my money....

With help of my epasseporte Visa Virtual card I buy on NameCheap.com 5 Domains and they receive. Transaction is made 2 and 15 June. The price of one domain is $8.88

They send me 23 June email in which informed me about:



"From: "Michael NC Support" <[email protected]> Save Address Block Sender This Is Spam
To: [email protected]
CC:
Subject: Re: Marko (WIZARD1980) has contacted support/Domain Registration for support Regarding URGENT
Date: Thu, 23 Jun 2005 05:48:57 -0700

Show Full Headers Back To [INBOX]

Hello,


This account was closed due to credit card fraud/chargebacks.
Please provide us with a phone number where we may reach you at to
confirm the information provided. Please also specify a time.

Regards,
Michael K.
Namecheap.com"



I'm the owner of Virtual Visa card which I opened on
www.epassporte.com and all my info which is there I write on every
transaction. My card isn't stolen. Everything I spend is deducate
from my account. I can send you screen shot of transaction.I buy 5
domains. I loged in everytime and didn't have any
problems before. Now I write username and I'm getting this "Unable
to login For security reasons, this account has been locked due to
too many failed login tries. The user name will be enabled after
12/12/2099 EST. If you think this is an error please email us using
the same email address currently on your account to have your
account enabled."

Best regards,
Marko



"From: "Michael NC Support" <[email protected]> Save Address Block Sender This Is Spam
To: [email protected]
CC:
Subject: Re: Marko (WIZARD1980) has contacted support/Domain Registration for support Regarding URGENT MESSAGE
Date: Fri, 24 Jun 2005 04:32:58 -0700

Show Full Headers Back To [INBOX]

Hello,


As I stated before, this account was closed due to suspicion of
credit card fraud/chargebacks. Please provide us with a valid phone
number where we may reach you to confirm the information you have
provided.

Regards,
Michael K.
Namecheap.com"



I give my phone number and they send me:



"From: "Michael NC Support" <[email protected]> Save Address Block Sender This Is Spam
To: [email protected]
CC:
Subject: Re: Marko (WIZARD1980) has contacted support/Account Problems for support Regarding ACCOUNT PROBLEMS
Date: Fri, 24 Jun 2005 09:08:51 -0700

Show Full Headers Back To [INBOX]

Hello,


We have been trying to call the number you provided below but it
does not seem to be working. Is it written correctly?

Regards,
Michael K.
Namecheap.com"


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Old 06-24-2005, 11:34 PM   #2
monaro
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G'day,

Never had a problem with namecheap, their customer service is very good for my taste.

Have you been able to give them your country code when giving them your phone number?

Have you been able to register your 5 new domain names?

Interesting as i use epassporte to load namecheap all the time.
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Old 06-24-2005, 11:36 PM   #3
pornguy
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I have never had an issue with them either.
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Old 06-24-2005, 11:44 PM   #4
USA
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Quote:
Originally Posted by monaro
G'day,

Have you been able to give them your country code when giving them your phone number?

Have you been able to register your 5 new domain names?
Yes
Yes
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Old 06-24-2005, 11:52 PM   #5
monaro
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Quote:
Originally Posted by Adult_Sonsors
Yes
Yes

That's good that you got your domains you wanted.
I hope there is a good outcome.
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Old 06-25-2005, 12:02 AM   #6
Ace_luffy
www.creationcrew.com
 
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Location: CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM CREATIONCREW.COM
Posts: 12,110
Goodluck....
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Old 06-25-2005, 01:23 AM   #7
okdesign
ICQ 278367136
 
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I also use virtual visa card from epassporte with namechap with no problems.
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Old 06-25-2005, 06:56 AM   #8
AdultNex
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Ever wonder how mostly foreigners have payment issues?
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Old 06-25-2005, 10:19 AM   #9
Antonio
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Marco, I think it is better if you ask them for a contact phone # and call them yourself
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Old 08-06-2005, 05:13 PM   #10
monaro
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Doing a follow up mate, did your account with Namecheap get resolved?
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Old 08-06-2005, 05:28 PM   #11
JuiceMonkey
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Posts: 3,581
I do a lot of business with them..
no complaints from me.
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Old 08-07-2005, 04:31 AM   #12
samsam
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Namecheap = best registrar out there (even if its a reseller)

never had any problem with them
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Old 08-07-2005, 04:38 AM   #13
Rhesus
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NameCheap is an excellent registrar. First get your thoughts and english skills together before writing such complaints, we can hardly understand.
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Old 08-07-2005, 04:55 AM   #14
Manowar
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namecheap rocks
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Old 08-07-2005, 04:58 AM   #15
fris
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i register most of my domains through namecheap and use my epass to do it. no problems
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Old 08-07-2005, 04:59 AM   #16
Tat2Jr
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I've never had any problems with NameCheap.
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Old 08-07-2005, 05:05 AM   #17
CyberMax
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i had same problem with them few months back also
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Old 08-07-2005, 05:34 AM   #18
EddiePulp
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I've never had a problem with namecheap. I run 70 domains through them.

Until recently, one of my domains has been stolen, I'm in the middle of working out how this has happened. The domain has been removed from my account and someone has changed the DNS servers. The domain has fuckall traffic and I was more or less just parking it, but I am very curious as to how this has happened, and it DEFFINATELY didn't expire, I registered it only 3-4months ago.
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Old 08-07-2005, 05:40 AM   #19
Dalai lama
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Namecheap is a good company
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Old 08-07-2005, 05:43 AM   #20
darksoul
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haha, postwhores.
the guy complains about a problem he has and everyone
jumps saying how good namecheap is.
Guess what, that wont fucking fix his problem.
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Old 08-07-2005, 06:01 AM   #21
wdforty
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I would call them instead.
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Old 08-07-2005, 06:31 AM   #22
samsam
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Location: Fla
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Quote:
Originally Posted by darksoul
haha, postwhores.
the guy complains about a problem he has and everyone
jumps saying how good namecheap is.
Guess what, that wont fucking fix his problem.
dood its not sig whoring

namecheap is genuinely an exceptional service... you obviously never tried it. domain admin used to be a chore but i actually look forward to logging into namecheap.

fuck now im sounding like an advertisement
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Old 08-07-2005, 07:19 AM   #23
evildick
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I had the exact same thing happen. I think they must do it when you buy a shitload of domains in a very short period on a new account. If you search google you will see this happens a lot.

It was a real pain in the ass but I got it worked out in the end. Was playing phone tag for a week.
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Old 08-07-2005, 07:21 AM   #24
evildick
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Quote:
Originally Posted by wdforty
I would call them instead.
You can't call them. They have to call you, which is why this situation is such a pain in the ass. If you're not home when they call then you are out of luck.
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