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Where I can buy an AUTOMATIC DIALERS for telemarketing center ? Where I can buy an AUTOMATIC DIALERS for telemarketing center ?
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Old 06-14-2005, 12:53 PM   #1
Denis_SC
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Where I can buy an AUTOMATIC DIALERS for telemarketing center ?
Any ideas ?

Thnx a lot in advance
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Old 06-14-2005, 12:56 PM   #2
tranza
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Oh great.....
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Old 06-14-2005, 12:59 PM   #3
TheSaint
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The more expensive ones are called "predictive dialers". They keep a pool of callers on hold short periods and minimize the hold time by matching to the queue of available call monkeys.

I use a bank of the poor man's version - Hayes compatable modems, works fine for me for a national customer service center.
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Old 06-14-2005, 01:05 PM   #4
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Quote:
Originally Posted by TheSaint
The more expensive ones are called "predictive dialers". They keep a pool of callers on hold short periods and minimize the hold time by matching to the queue of available call monkeys.

I use a bank of the poor man's version - Hayes compatable modems, works fine for me for a national customer service center.
Nice . Thnx for the Info
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Old 06-14-2005, 01:07 PM   #5
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Originally Posted by tranza
Oh great.....
Give me your phone number .... I'll pass it through to our "calling monkeys"
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Old 06-14-2005, 01:08 PM   #6
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Quote:
Originally Posted by TheSaint
The more expensive ones are called "predictive dialers". They keep a pool of callers on hold short periods and minimize the hold time by matching to the queue of available call monkeys.

I use a bank of the poor man's version - Hayes compatable modems, works fine for me for a national customer service center.
"predictive dialers" are very neat, I used to work with them a while back
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Old 06-14-2005, 01:13 PM   #7
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Originally Posted by Denis_SC
Nice . Thnx for the Info
Yeah we have a bunch of systems that use $19 modems - works fine. You send a few text strings out the port, modem dials, customer service rep picks up. The negative is 10 seconds lost and no-answers, the positive is most people hang up on true auto-dialers that connect them to a computer and tell them to wait.
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Old 06-14-2005, 02:03 PM   #8
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pay a coder to make one for you.
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Old 06-14-2005, 03:12 PM   #9
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Originally Posted by Denis_SC
Any ideas ?

Thnx a lot in advance


auto dialers are not cool.
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