This web host is pissing me off. Need advice... - GoFuckYourself.com

rezdesign · 05-20-2005, 11:11 AM

Hello.

I won't mention any names, but I do need advice here.

The recent move from my shared hosting account to a dedicated server was ANYTHING but a smooth one.

The server took over one week to setup, and this does not include anything custom such as installation of any special software, it was a simple server with CentOS. The HSphere control panel proved too difficult for them to install (which was fine) so I went and paid PSoft to install it. I had been asking that my websites (from the shared server) be moved to my dedicated server for nearly a week. In the 2-3 days it took PSoft to install HSphere my websites had still not been moved over. It is now 2-3 weeks since I placed the initial order for the dedicated server and there is still nothing on the server except a fresh install of HSphere. Also I asked that the MySQL databases from my websites be moved to the new dedicated server's 'localhost'. To make matters worse for some reason my login from my previous account is no longer active because somebody deleted it. I am now expected to list all of the MySQL database names from my websites (probably 10-15 databases) along with their respective usernames/passwords. And as if that wasn't enough, nobody seems to want to reply to my e-mails - yes I've been annoying, but with good reason!

The last support ticket I sent (before filing a complaint this morning) was about 24 hours ago, still no reply. Nobody on Live Chat can help me and nobody is responding on ICQ.

Please help me out on this issue. Let me know if you have any comments/advice.

wdsguy · 05-20-2005, 11:12 AM

We need names.

Tala · 05-20-2005, 11:13 AM

I don't know who your company is, but I'd move the hell offa there. Seems like they have enough business without you. Fuck 'em.

God I love Techie Media. I don't ahve to worry about stuff like that.

rezdesign · 05-20-2005, 11:13 AM

The name will come if they don't reply today...

Hinc · 05-20-2005, 11:15 AM

Sounds like it´d be best to simply find a new provider....

I´m considering moving away from my current supplier of dedicated server too, simply too many probs all the time - and I always have to discover them myself.

tenderobject · 05-20-2005, 11:17 AM

man check out h2oh-hosting if you decide to back off. you won't have a problem with them. the best tech support! see sig.

LiveDose · 05-20-2005, 11:27 AM

Move before it gets worse. You're going to lose a lot of money with that kind of bull.

Sparks · 05-20-2005, 11:48 AM

That's not good at all. You may want to check out some other options. Hit me up if you have any questions or need any help.

Ycaza · 05-20-2005, 03:09 PM

It haPPENS, i DON'T THINK THERE IS A PERSON HERE WHO DOESN'T HAVE THE SAME STORY AND A MATCHING HOST, THAT HELPED EVERYONE ELSE THE RIGHT WAY. oops caps. OK I am not retyping this shit, but if you need an alternate solution, email or icq me and we'll help you out.

SykkBoy · 05-20-2005, 03:11 PM

easy solution: move your shit to www.phatservers.net
I still sometimes kick myself for not doing it sooner...

NoCarrier · 05-20-2005, 03:14 PM

I predict this thread will be overflow with spam from other hosts. Good luck.

Veterans Day · 05-20-2005, 03:21 PM

Quote:

Originally Posted by NoCarrier

I predict this thread will be overflow with spam from other hosts. Good luck.

V_RocKs · 05-20-2005, 03:38 PM

I learned a while ago that when this shit happens, you leave them NOW and go elsewhere otherwise you will be fucked again in 2 weeks, then again 2 months from now and again 5 months from now... The fucking will not stop and you will be wondering why you didn't take V_RocKs advice to move out NOW!

MaDalton · 05-20-2005, 03:46 PM

Quote:

Originally Posted by Tala

I don't know who your company is, but I'd move the hell offa there. Seems like they have enough business without you. Fuck 'em.

God I love Techie Media. I don't ahve to worry about stuff like that.

you are right - as always, babe!

Joesho · 05-20-2005, 03:47 PM

Tala is Right, www.techiemedia.com is a kick ass company

Paparazzi · 05-20-2005, 03:51 PM

Quote:

Originally Posted by Tala

I don't know who your company is, but I'd move the hell offa there. Seems like they have enough business without you. Fuck 'em.

God I love Techie Media. I don't ahve to worry about stuff like that.

in techie media we trust

GiantGnome · 05-20-2005, 03:56 PM

a host that has live support but doesnt respond? a host that has icq but doesnt respond? icq on but sat on away all day and night? hmmmmmmmmm

Greg MissionD · 05-20-2005, 03:58 PM

I know the feeling to well, check out reflected.net

tranza · 05-20-2005, 04:02 PM

Did you try to call them?

That's what I would do...

fris · 05-20-2005, 04:04 PM

Quote:

Originally Posted by tranza

Did you try to call them?

That's what I would do...

why dont you put [email protected] in your sig?

Dalai lama · 05-20-2005, 04:08 PM

Quote:

Originally Posted by fris

why dont you put [email protected] in your sig?

So he wont get spammed

Nasty · 05-20-2005, 04:20 PM

Your crazy to put up with that shit, wait till you really need them for some emergency like a dos, bad drive, hacked server, etc, etc

You should get a different host asap and cut your losses

Tempest · 05-20-2005, 04:48 PM

If they're screwing you around like that now... well.. just get a better host now..

BlueWire · 05-20-2005, 04:50 PM

Time to "out" these guys rez

...no need to deal with this sort of bullshit

Juicy D. Links · 05-20-2005, 04:52 PM

Quote:

Originally Posted by fris

why dont you put [email protected] in your sig?

nico-t · 05-20-2005, 05:42 PM

Quote:

Originally Posted by fris

why dont you put [email protected] in your sig?

Tempest · 05-20-2005, 06:02 PM

Quote:

Originally Posted by fris

why dont you put [email protected] in your sig?

not like a harvester wouldn't be able to find and convert [at] or [dot]

Some people are so clueless...

pornguy · 05-20-2005, 06:06 PM

Got one domain name for you. www.cyberwurx.com

mastamindz · 05-20-2005, 06:19 PM

Quote:

Originally Posted by Tala

I don't know who your company is, but I'd move the hell offa there. Seems like they have enough business without you. Fuck 'em.

God I love Techie Media. I don't ahve to worry about stuff like that.

Go with techie!

Hinc · 05-21-2005, 01:15 AM

How does techie work?
Seems you have to purchase bandwidth beforehand or?

DutchTeenCash · 05-21-2005, 02:11 AM

you need to move for sure I wouldnt cope with that, check my sig m3 their support is a LOT better then that for sure, been there 2 yrs and they rock!

MaDalton · 05-21-2005, 04:00 AM

Quote:

Originally Posted by Hinc

How does techie work?
Seems you have to purchase bandwidth beforehand or?

nope - you order a dedicated server and get it with a certain amount of bandwidth included in your monthly fee.

and then lean back and enjoy while they do the work - i had some concerns in the beginning cause i was used to do everything by myself, but today i have to say i never did a better move regarding that hosting issue.

05-20-2005, 11:11 AM	#1
rezdesign Confirmed User Join Date: Feb 2004 Posts: 1,502	This web host is pissing me off. Need advice... Hello. I won't mention any names, but I do need advice here. The recent move from my shared hosting account to a dedicated server was ANYTHING but a smooth one. The server took over one week to setup, and this does not include anything custom such as installation of any special software, it was a simple server with CentOS. The HSphere control panel proved too difficult for them to install (which was fine) so I went and paid PSoft to install it. I had been asking that my websites (from the shared server) be moved to my dedicated server for nearly a week. In the 2-3 days it took PSoft to install HSphere my websites had still not been moved over. It is now 2-3 weeks since I placed the initial order for the dedicated server and there is still nothing on the server except a fresh install of HSphere. Also I asked that the MySQL databases from my websites be moved to the new dedicated server's 'localhost'. To make matters worse for some reason my login from my previous account is no longer active because somebody deleted it. I am now expected to list all of the MySQL database names from my websites (probably 10-15 databases) along with their respective usernames/passwords. And as if that wasn't enough, nobody seems to want to reply to my e-mails - yes I've been annoying, but with good reason! The last support ticket I sent (before filing a complaint this morning) was about 24 hours ago, still no reply. Nobody on Live Chat can help me and nobody is responding on ICQ. Please help me out on this issue. Let me know if you have any comments/advice. __________________ Professional Web Design and Programming: xDesignStudio.com

05-20-2005, 11:13 AM	#3
Tala Fucked if I know Join Date: Dec 2002 Location: Do you have a flag? Posts: 23,368	I don't know who your company is, but I'd move the hell offa there. Seems like they have enough business without you. Fuck 'em. God I love Techie Media. I don't ahve to worry about stuff like that. __________________ ICQ: 11120676 \| Google: mindcrime \| Skype: suitemindcrime\|E-Mail: mindcrime AT gmail.com\|PR girl with great writing skills for hire!!!! Contact me to work for YOU!\|TECHIEMEDIA? 24/7 support from some of the best techs in the biz. Tell Jim that I sent you.

05-20-2005, 11:13 AM	#4
rezdesign Confirmed User Join Date: Feb 2004 Posts: 1,502	The name will come if they don't reply today... __________________ Professional Web Design and Programming: xDesignStudio.com

05-20-2005, 11:15 AM	#5
Hinc Confirmed User Join Date: Oct 2004 Posts: 2,577	Sounds like it´d be best to simply find a new provider.... I´m considering moving away from my current supplier of dedicated server too, simply too many probs all the time - and I always have to discover them myself. __________________ webmaster @ adultlist. com AdultList.com - Directory Listings, Advertisements, Hardlinks Loasex.com - Directory and old school TGP - taking submits A few sales/opportunities: High Quality Guest Posts For Sale Network of Aged sites for sales. Get in touch on the email above for info.

05-20-2005, 11:17 AM	#6
tenderobject Need Designs? 312352846 Industry Role: Join Date: Dec 2004 Location: Somewhere Posts: 11,687	man check out h2oh-hosting if you decide to back off. you won't have a problem with them. the best tech support! see sig. __________________ NEED DESIGNS?!?

05-20-2005, 11:12 AM	#2
wdsguy Ryde or Die Industry Role: Join Date: Dec 2002 Location: California-Shanghai Posts: 19,568	We need names.

05-20-2005, 11:27 AM	#7
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	Move before it gets worse. You're going to lose a lot of money with that kind of bull.

05-20-2005, 11:48 AM	#8
Sparks Confirmed User Join Date: Nov 2004 Location: Southern CA Posts: 2,466	That's not good at all. You may want to check out some other options. Hit me up if you have any questions or need any help.

05-20-2005, 03:09 PM	#9
Ycaza Confirmed User Industry Role: Join Date: Feb 2005 Location: the 805 Posts: 4,290	It haPPENS, i DON'T THINK THERE IS A PERSON HERE WHO DOESN'T HAVE THE SAME STORY AND A MATCHING HOST, THAT HELPED EVERYONE ELSE THE RIGHT WAY. oops caps. OK I am not retyping this shit, but if you need an alternate solution, email or icq me and we'll help you out. __________________ Caz Thrush Head Honcho [email protected] http://thrushtech.com ICQ: 304883574 do people still icq?

05-20-2005, 03:11 PM	#10
SykkBoy Jesus loves bacon Industry Role: Join Date: Feb 2001 Location: Sin City, Motherfucker Posts: 19,969	easy solution: move your shit to www.phatservers.net I still sometimes kick myself for not doing it sooner... __________________ Support my new movie “The Second Coming”

05-20-2005, 03:14 PM	#11
NoCarrier We need more free porn Join Date: Mar 2002 Location: Montreal Posts: 16,356	I predict this thread will be overflow with spam from other hosts. Good luck. __________________

05-20-2005, 03:38 PM	#13
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,409	I learned a while ago that when this shit happens, you leave them NOW and go elsewhere otherwise you will be fucked again in 2 weeks, then again 2 months from now and again 5 months from now... The fucking will not stop and you will be wondering why you didn't take V_RocKs advice to move out NOW!

05-20-2005, 03:47 PM	#15
Joesho want to get in shape Join Date: Jan 2003 Location: on the lake Posts: 12,329	Tala is Right, www.techiemedia.com is a kick ass company __________________ Got any domains to sell? I proudly host all my stuff at www.rackco.com

05-20-2005, 03:56 PM	#17
GiantGnome Confirmed User Join Date: Jan 2004 Location: Nebraska Posts: 4,344	a host that has live support but doesnt respond? a host that has icq but doesnt respond? icq on but sat on away all day and night? hmmmmmmmmm __________________ NOOOOOOOOOOOOOOOOOOOOOOO-Darth Vader

05-20-2005, 03:58 PM	#18
Greg MissionD Confirmed User Join Date: Apr 2005 Posts: 4,866	I know the feeling to well, check out reflected.net __________________ ICQ:119936

05-20-2005, 04:02 PM	#19
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	Did you try to call them? That's what I would do... __________________ I'm just a newbie.

05-20-2005, 04:20 PM	#22
Nasty Confirmed User Industry Role: Join Date: Aug 2002 Location: Sunny Fucking California Posts: 1,575	Your crazy to put up with that shit, wait till you really need them for some emergency like a dos, bad drive, hacked server, etc, etc You should get a different host asap and cut your losses __________________ “Ours is a world of nuclear giants and ethical infants. We know more about war than we know about peace, more about killing than we know about living. If we continue to develop our technology without wisdom or prudence, our servant may prove to be our executioner.” ― Omar Bradley (1948)

05-20-2005, 04:48 PM	#23
Tempest Too lazy to set a custom title Industry Role: Join Date: May 2004 Location: West Coast, Canada. Posts: 10,217	If they're screwing you around like that now... well.. just get a better host now..

05-20-2005, 04:50 PM	#24
BlueWire Confirmed User Join Date: Nov 2004 Posts: 4,628	Time to "out" these guys rez ...no need to deal with this sort of bullshit

05-20-2005, 06:06 PM	#28
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Got one domain name for you. www.cyberwurx.com __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

05-21-2005, 01:15 AM	#30
Hinc Confirmed User Join Date: Oct 2004 Posts: 2,577	How does techie work? Seems you have to purchase bandwidth beforehand or? __________________ webmaster @ adultlist. com AdultList.com - Directory Listings, Advertisements, Hardlinks Loasex.com - Directory and old school TGP - taking submits A few sales/opportunities: High Quality Guest Posts For Sale Network of Aged sites for sales. Get in touch on the email above for info.

05-21-2005, 02:11 AM	#31
DutchTeenCash I like Dutch Girls Join Date: Feb 2003 Location: dutchteencash.com Posts: 21,684	you need to move for sure I wouldnt cope with that, check my sig m3 their support is a LOT better then that for sure, been there 2 yrs and they rock! __________________ ICQ 16 91 547 - SKYPE dutchteencash bob AT dutchteencash DOT com ... did you see our newest Sweet Natural Girl Priscilla (18)?