epassporte support .... WTF !!! - GoFuckYourself.com

mcmc · 05-18-2005, 06:41 AM

i sent an email to the epassporte support some days ago because i cant get money from the ATM with my NEW electron card (PIN is accepted). Never had any problems with the old card!

Day after day i get the message:

Transaction cancelled - No transaction possible at the moment.

So your support said i should try again. Ok, i did that and still the same problem. Sent an email two days ago and said that i need to get some money from the bank! Nothing, no reply.... WTF!

You wont win a prize for the best support in the industry. Damn!

GoodStuff · 05-18-2005, 06:57 AM

I've found the only real way to get something done with epassporte is to call them on the phone. They seem to ignore emails to cs.

Greg MissionD · 05-18-2005, 06:59 AM

Yea I agree, they won't answer e-mails right now - I will call them shortly.

flashfreak · 05-18-2005, 07:16 AM

same problem here.. sent them 2 e-mails last 10 days, no answer

Nicky · 05-18-2005, 07:22 AM

yep, no ideas to send them mails, you need to call them!

mcmc · 05-18-2005, 07:35 AM

Quote:

Originally Posted by Nicky

yep, no ideas to send them mails, you need to call them!

so why is there an email support at all????

man, you guys have to work hard on your support!

Veterans Day · 05-18-2005, 07:37 AM

epass sucks, sheez you would think people knew this by now. If it werent for adult industry they would be nothing

Kick Ass Chat · 05-18-2005, 07:41 AM

Quote:

Originally Posted by Veterans Day

epass sucks, sheez you would think people knew this by now. If it werent for adult industry they would be nothing

I agree

chowda · 05-18-2005, 07:49 AM

well, thanks to epass, i think they offer a great way of holding offshore funds on cards that can be used in any atm

without having to resort to opening a bank account offshore.

JamesK2 · 05-18-2005, 07:57 AM

epassportes system is pretty good, but their support is dumb as fuck. even a bot would do better work.

Boss Traffic Jim · 05-18-2005, 08:05 AM

Quote:

Originally Posted by chowda

well, thanks to epass, i think they offer a great way of holding offshore funds on cards that can be used in any atm

without having to resort to opening a bank account offshore.

How much money would you really trust in their hands? Would you really sleep well at night leaving any real money in epassporte??...

mcmc · 05-18-2005, 08:44 AM

anyone from epassporte around?

Project-Shadow · 05-18-2005, 08:56 AM

Quote:

Originally Posted by Afrin

How much money would you really trust in their hands? Would you really sleep well at night leaving any real money in epassporte??...

I've got about $3k in epass, I sleep well at night knowing that they're with a good offshore bank, and I believe its the same company as epoch, or Paycom ... or one of them anyway.

mcmc · 05-18-2005, 09:08 AM

CCbill should enter the competition and show them how to set up a working service. CCbill support is damn fast.

Gottis · 05-18-2005, 09:14 AM

Hell yea, ccbill is crazy good, their client support at least. It's not as easy getting help from people higher up the ladder.

Fetish · 05-18-2005, 09:14 AM

Quote:

Originally Posted by Veterans Day

epass sucks, sheez you would think people knew this by now. If it werent for adult industry they would be nothing

I agree and will never use Epass. I will stick with a regular credit card and ACH payments.

mcmc · 05-18-2005, 04:23 PM

still waiting. Still cant get money from the ATM

Chio The Pirate · 05-18-2005, 04:29 PM

Quote:

Originally Posted by mcmc

still waiting. Still cant get money from the ATM

YARGH! Help be coming.

mcmc · 05-19-2005, 03:12 AM

Quote:

Originally Posted by Chio The Pirate

YARGH! Help be coming.

no, nothing so far

boneless · 05-19-2005, 03:19 AM

geez pick up your phone and call them instead of wasting 1,5 days here posting about it.

Kevin2 · 05-19-2005, 03:22 AM

I had a problem and emailed them twice with no success. I then picked up the phone and it was sorted in less than a minute.

Phoenix · 05-19-2005, 03:22 AM

get a hold of them directly..i have several direct contact methods..hit me up tomorrow afternoon if you are still waiting..sometimes emails just never arrive

BRISK · 05-19-2005, 03:27 AM

In my experience, epassporte only answers emails that you send from within your epassport account. Don't try to send them an email from your Hotmail account or anything else like that.

mcmc · 05-19-2005, 03:31 AM

Quote:

Originally Posted by BRISK

In my experience, epassporte only answers emails that you send from within your epassport account. Don't try to send them an email from your Hotmail account or anything else like that.

i did send them from within your epassport account. That doesnt help.
Guess i will have to call them

05-18-2005, 06:41 AM	#1
mcmc Confirmed User Join Date: Feb 2004 Location: Switzerland Posts: 1,705	epassporte support .... WTF !!! i sent an email to the epassporte support some days ago because i cant get money from the ATM with my NEW electron card (PIN is accepted). Never had any problems with the old card! Day after day i get the message: Transaction cancelled - No transaction possible at the moment. So your support said i should try again. Ok, i did that and still the same problem. Sent an email two days ago and said that i need to get some money from the bank! Nothing, no reply.... WTF! You wont win a prize for the best support in the industry. Damn! __________________ http://www.AdultDVDdb.com Conversion: 1:149 (so far this year with more than 650 000 unique hits) @ http://www.pimproll.com

05-18-2005, 06:59 AM	#3
Greg MissionD Confirmed User Join Date: Apr 2005 Posts: 4,866	Yea I agree, they won't answer e-mails right now - I will call them shortly. __________________ ICQ:119936

05-18-2005, 07:16 AM	#4
flashfreak Confirmed User Industry Role: Join Date: Jun 2002 Location: cloud number 9 Posts: 4,396	same problem here.. sent them 2 e-mails last 10 days, no answer __________________ SEO Mogul \| ICQ: 163671223

05-18-2005, 07:22 AM	#5
Nicky Confirmed User Industry Role: Join Date: Mar 2003 Location: Sweden Posts: 30,069	yep, no ideas to send them mails, you need to call them! __________________ gfynicky @ gmail.com

05-18-2005, 07:37 AM	#7
Veterans Day Confirmed User Join Date: Jul 2003 Location: The Windy City Posts: 8,403	epass sucks, sheez you would think people knew this by now. If it werent for adult industry they would be nothing __________________ Build a Massive Traffic Network, Hands FREE, Totally Automated

05-18-2005, 06:57 AM	#2
GoodStuff Confirmed User Join Date: Feb 2005 Posts: 511	I've found the only real way to get something done with epassporte is to call them on the phone. They seem to ignore emails to cs.

05-18-2005, 07:49 AM	#9
chowda Confirmed User Join Date: Jun 2003 Location: Gooch city Posts: 9,527	well, thanks to epass, i think they offer a great way of holding offshore funds on cards that can be used in any atm without having to resort to opening a bank account offshore. __________________ Someone finds you... 2007 PS: Nationalnet is the best host I've ever had. And i tried alot of them.

05-18-2005, 07:57 AM	#10
JamesK2 Confirmed User Join Date: Aug 2004 Location: The Netherlands Posts: 6,589	epassportes system is pretty good, but their support is dumb as fuck. even a bot would do better work. __________________

05-18-2005, 08:44 AM	#12
mcmc Confirmed User Join Date: Feb 2004 Location: Switzerland Posts: 1,705	anyone from epassporte around? __________________ http://www.AdultDVDdb.com Conversion: 1:149 (so far this year with more than 650 000 unique hits) @ http://www.pimproll.com

05-18-2005, 09:08 AM	#14
mcmc Confirmed User Join Date: Feb 2004 Location: Switzerland Posts: 1,705	CCbill should enter the competition and show them how to set up a working service. CCbill support is damn fast. __________________ http://www.AdultDVDdb.com Conversion: 1:149 (so far this year with more than 650 000 unique hits) @ http://www.pimproll.com

05-18-2005, 09:14 AM	#15
Gottis Confirmed User Join Date: May 2004 Location: VIP NO ID Posts: 1,746	Hell yea, ccbill is crazy good, their client support at least. It's not as easy getting help from people higher up the ladder.

05-18-2005, 04:23 PM	#17
mcmc Confirmed User Join Date: Feb 2004 Location: Switzerland Posts: 1,705	still waiting. Still cant get money from the ATM __________________ http://www.AdultDVDdb.com Conversion: 1:149 (so far this year with more than 650 000 unique hits) @ http://www.pimproll.com

05-19-2005, 03:19 AM	#20
boneless Confirmed User Industry Role: Join Date: Dec 2002 Location: in your head Posts: 3,625	geez pick up your phone and call them instead of wasting 1,5 days here posting about it. __________________ icq:148573096 skype:dabone2 email:boneless(a)mgpteam(.)com

05-19-2005, 03:22 AM	#21
Kevin2 Confirmed User Join Date: May 2003 Location: Australia Posts: 1,429	I had a problem and emailed them twice with no success. I then picked up the phone and it was sorted in less than a minute. __________________ Webmasters Trade Traffic!!!

05-19-2005, 03:22 AM	#22
Phoenix BACON BACON BACON Industry Role: Join Date: Nov 2002 Location: Poems everybody, the laddie fancies himself a poet Posts: 35,462	get a hold of them directly..i have several direct contact methods..hit me up tomorrow afternoon if you are still waiting..sometimes emails just never arrive __________________ Skype Phoenixskype1 Telegram PhoenixBrad https://quantads.io

05-19-2005, 03:27 AM	#23
BRISK Too lazy to set a custom title Join Date: Feb 2003 Posts: 12,240	In my experience, epassporte only answers emails that you send from within your epassport account. Don't try to send them an email from your Hotmail account or anything else like that. __________________ I post on GFY so that when people ask me what I do, I can tell them that I work with the mentally retarded.