ePassporte - MasterCard problem? - GoFuckYourself.com

cayne · 05-04-2005, 06:56 AM

Hey guys,
probably some of you noticed that it's currently not possible to add funds to your ePassporte account via MasterCards:

"Due to technical difficulties, we are unable to process MasterCard transactions at this time; however you may still use your VISA. This is a temporary problem and we working to get it resolved as quickly as possible. Sorry for this inconvenience."

I already mailed to the support of ePassporte, but didn't receive an answer until now. That's why I'm asking here, does anybody have an idea how long this will last?

Three days after I signed-up for the ePassporte account I'm not able to add funds.

BabeHunter · 05-04-2005, 07:03 AM

needed to add 200$ to my account and just noticed it...

this sucks

Robertf · 05-04-2005, 07:04 AM

Just ask yourself if a internet merchant would take so long to fix a important 'technical' problem .. or if it's something else.

FredIsMe · 05-04-2005, 01:35 PM

I wanted to add funds on monday and this is still happening! I hate you epassporte!

Mike Okitch · 05-04-2005, 01:56 PM

Quote:

Originally Posted by Robertf

Just ask yourself if a internet merchant would take so long to fix a important 'technical' problem .. or if it's something else.

I hope to God you're wrong about this

Rand, say it ain't so

cayne · 05-04-2005, 01:57 PM

Yeah, it takes now already 2-3 days :/

willow · 05-04-2005, 05:56 PM

I know one major (in this industry) bank had some rather bad news recently regarding Mastercard. I don't know if it's related, but a lot of pay pages are without Mastercard because of it.

ry0t · 05-04-2005, 06:01 PM

Ouch I noticed this today I didnt know it lasted that long already damn. Time to make other arrangements.

Boss Traffic Jim · 05-04-2005, 07:01 PM

Interresting reading. It would be nice to hear from epassporte about this.

Fetish · 05-04-2005, 07:36 PM

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

Mr.Fiction · 05-04-2005, 08:04 PM

Quote:

Originally Posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

Can one of the GFY Israeli members respond? I doubt the entire country is wihout Mastercard processing.

cayne · 05-04-2005, 08:09 PM

Quote:

Originally Posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions.

I'm sorry for the Israeli, but what the heck has this to do with my account (from Europe) :/
I really need to add/transfer some money, and I don't have a VISA card, and I'm not planing to get one, just because of this stupid error.

Doesn't look like someone from ePassporte is around?! :/

Kimmykim · 05-04-2005, 08:10 PM

Actually this has nothing to do with banks in Israel or anywhere else. From my understanding of the situation, a technical change was made at the banking level and the bank wasn't properly set up to handle it. Should be taken care of as quickly as possible though.

vicki · 05-04-2005, 08:17 PM

There is more than one non US banks are currently having MC problems

Cogitator · 05-04-2005, 08:41 PM

Glad to hear the MasterCard problems aren't unique.

BabeHunter · 05-04-2005, 11:22 PM

It's nothing to do with Israeli banks, i'm using the biggest bank in Israel
and no problem with my MC, just epass

ry0t · 05-04-2005, 11:25 PM

Quote:

Originally Posted by Kimmykim

Actually this has nothing to do with banks in Israel or anywhere else. From my understanding of the situation, a technical change was made at the banking level and the bank wasn't properly set up to handle it. Should be taken care of as quickly as possible though.

Thanks for the update.

cayne · 05-05-2005, 08:27 AM

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

FredIsMe · 05-05-2005, 08:46 AM

Quote:

Originally Posted by cayne

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

Ya i got that on the phone and in an email.

When I phoned I asked if it was going to be a day, a week, a month. She said I cannot say but it shouldnt be a week...

haimhle · 05-05-2005, 10:04 AM

Quote:

Originally Posted by Fetish

I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

thats true. both VISACAL AND ISRACARD cannot process mastercard for card not present transactions

Rand · 05-05-2005, 12:54 PM

ePassporte recently experienced a technical difficulty which affected your ability to load your account using MasterCard.

This issue has been resolved and services via MasterCard are now available again.

No other ePassporte features were affected and all operations are normal.

We apologize for the inconvenience and expect no such further interruption.

SmokeyTheBear · 05-05-2005, 12:57 PM

Quote:

Originally Posted by cayne

Finally I got an official statement:

Dear Cardholder:
There is no specific time frame when this option will become available.
Our website will indicate to you when this option is up and running.
Regards,
Johanna

How great is that?

cayne · 05-05-2005, 02:09 PM

It's working again

05-04-2005, 06:56 AM	#1
cayne My time is coming... Join Date: Jan 2004 Location: Europe --- eMail: service(at)badasscompany.com --- ICQ: 60288510 Posts: 7,476	ePassporte - MasterCard problem? Hey guys, probably some of you noticed that it's currently not possible to add funds to your ePassporte account via MasterCards: "Due to technical difficulties, we are unable to process MasterCard transactions at this time; however you may still use your VISA. This is a temporary problem and we working to get it resolved as quickly as possible. Sorry for this inconvenience." I already mailed to the support of ePassporte, but didn't receive an answer until now. That's why I'm asking here, does anybody have an idea how long this will last? Three days after I signed-up for the ePassporte account I'm not able to add funds. __________________ If lesbian anal is wrong, I don't want to be right.

05-04-2005, 07:03 AM	#2
BabeHunter Webmaster Industry Role: Join Date: Oct 2001 Location: 2nd door on the left Posts: 4,063	needed to add 200$ to my account and just noticed it... this sucks __________________ Yep

05-04-2005, 07:04 AM	#3
Robertf Confirmed User Join Date: Feb 2004 Posts: 392	Just ask yourself if a internet merchant would take so long to fix a important 'technical' problem .. or if it's something else. __________________ ....

05-04-2005, 01:57 PM	#6
cayne My time is coming... Join Date: Jan 2004 Location: Europe --- eMail: service(at)badasscompany.com --- ICQ: 60288510 Posts: 7,476	Yeah, it takes now already 2-3 days :/ __________________ If lesbian anal is wrong, I don't want to be right.

05-04-2005, 08:17 PM	#14
vicki Confirmed User Industry Role: Join Date: Feb 2002 Location: Deep in the heart o' Texas Posts: 1,478	There is more than one non US banks are currently having MC problems __________________ If at first you do succeed - try to hide your astonishment. HR merchant accounts from 3.45% solid biz since 98 victoriakozub AT gmail.com skype: victoria.kozub \| ICQ: 74296746

05-04-2005, 01:35 PM	#4
FredIsMe So Fucking Banned Join Date: Dec 2004 Location: Livin' in America Posts: 2,406	I wanted to add funds on monday and this is still happening! I hate you epassporte!

05-04-2005, 05:56 PM	#7
willow Confirmed User Join Date: Dec 2001 Location: NY, NY, USA Posts: 131	I know one major (in this industry) bank had some rather bad news recently regarding Mastercard. I don't know if it's related, but a lot of pay pages are without Mastercard because of it.

05-04-2005, 06:01 PM	#8
ry0t So Fucking Banned Industry Role: Join Date: Feb 2003 Location: Boston Posts: 4,160	Ouch I noticed this today I didnt know it lasted that long already damn. Time to make other arrangements.

05-04-2005, 07:01 PM	#9
Boss Traffic Jim Confirmed User Join Date: Nov 2002 Location: USA Posts: 1,150	Interresting reading. It would be nice to hear from epassporte about this.

05-04-2005, 07:36 PM	#10
Fetish Confirmed User Join Date: Mar 2005 Posts: 823	I heard that the Israel region lost the ability to process Mastercard transactions. I have a feeling this may have something to do with it. Anyone from Epass here to respond?

05-04-2005, 08:10 PM	#13
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	Actually this has nothing to do with banks in Israel or anywhere else. From my understanding of the situation, a technical change was made at the banking level and the bank wasn't properly set up to handle it. Should be taken care of as quickly as possible though.

05-04-2005, 08:41 PM	#15
Cogitator Confirmed User Join Date: Feb 2002 Location: Florida Posts: 672	Glad to hear the MasterCard problems aren't unique. __________________ - this space intentionally left blank -

05-04-2005, 11:22 PM	#16
BabeHunter Webmaster Industry Role: Join Date: Oct 2001 Location: 2nd door on the left Posts: 4,063	It's nothing to do with Israeli banks, i'm using the biggest bank in Israel and no problem with my MC, just epass __________________ Yep

05-05-2005, 08:27 AM	#18
cayne My time is coming... Join Date: Jan 2004 Location: Europe --- eMail: service(at)badasscompany.com --- ICQ: 60288510 Posts: 7,476	Finally I got an official statement: Dear Cardholder: There is no specific time frame when this option will become available. Our website will indicate to you when this option is up and running. Regards, Johanna How great is that? __________________ If lesbian anal is wrong, I don't want to be right.

05-05-2005, 12:54 PM	#21
Rand Industry Vet Industry Role: Join Date: Jan 2002 Location: Santa Monica, CA Posts: 2,663	ePassporte recently experienced a technical difficulty which affected your ability to load your account using MasterCard. This issue has been resolved and services via MasterCard are now available again. No other ePassporte features were affected and all operations are normal. We apologize for the inconvenience and expect no such further interruption. __________________ -- Rand Payment Industry - Communications - Quality Assurance

05-05-2005, 02:09 PM	#23
cayne My time is coming... Join Date: Jan 2004 Location: Europe --- eMail: service(at)badasscompany.com --- ICQ: 60288510 Posts: 7,476	It's working again __________________ If lesbian anal is wrong, I don't want to be right.