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Old 03-31-2005, 11:49 AM   #1
Master_Yoba
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:mad CCBill webmasters shave?

got yesterday



1 original rebill but 3 referral sales??
$24.95 revenue but $2.51 loss?
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Old 03-31-2005, 11:56 AM   #2
Bansheelinks
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ccbill is sucking big donkey dick yesterday and today

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Old 03-31-2005, 11:59 AM   #3
SomeCreep
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Quote:
Originally Posted by Master_Yoba
got yesterday
1 original rebill but 3 referral sales??
$24.95 revenue but $2.51 loss?
Yeah, that looks a little screwy. Have you checked to see if it is a charge back or refund problem?
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Old 03-31-2005, 12:00 PM   #4
teksonline
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dunno what that is but I'm thinking of dumping all ccbill

1:4635.0 <--- search engine traffic hehe

it started out as 1:90 with 2 signups each of the the first 2 days, looked really promising, then their system took a shit if you remember... and since then 0 all month.... zip zero nada
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Old 03-31-2005, 12:05 PM   #5
Master_Yoba
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Quote:
Originally Posted by SomeCreep
Yeah, that looks a little screwy. Have you checked to see if it is a charge back or refund problem?
There are other columns for CB/ refunds/voids
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Old 03-31-2005, 12:08 PM   #6
SmokeyTheBear
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So you owe them $2

come signup under me i will only charge you $1 for every sale you make.
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Old 03-31-2005, 12:09 PM   #7
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heh ibill in your taskbar And the bat
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Old 03-31-2005, 12:13 PM   #8
Nembrionic
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Quote:
Originally Posted by Master_Yoba
got yesterday



1 original rebill but 3 referral sales??
$24.95 revenue but $2.51 loss?

Why is the account number blotted on the top right while your account number 919944 is displayed on the left several times
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Old 03-31-2005, 12:28 PM   #9
andrej_NDC
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they usually respond within minutes if you email them
let us know about their response
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Old 03-31-2005, 12:32 PM   #10
Master_Yoba
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Quote:
Originally Posted by Nembrionic
Why is the account number blotted on the top right while your account number 919944 is displayed on the left several times
fixed

Please fix your post
I hope CCBill will fix their bug as well
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Old 03-31-2005, 12:45 PM   #11
Gottis
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Quote:
Originally Posted by Bansheelinks
ccbill is sucking big donkey dick yesterday and today

Same for me (paysite) - maybe sales are lagging again as they did not long ago.
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Old 03-31-2005, 12:49 PM   #12
Master_Yoba
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Quote:
Originally Posted by andrej_NDC
they usually respond within minutes if you email them
let us know about their response
It was received 27 days (!) ago and it has not been fixed yet as you can see above

Subject: RE: Re[2]: Wrong amount for account XXXXX-0000 [T20050211034W]
Date: Fri, 4 Mar 2005 11:29:40 -0700

Paul,

I have been contacted by the programmer looking into this issue. Apparently the stats error is being caused by a misreporting of the subaccount(s) involved. This programmer is currently looking into this issue with his supervisor to determine why precisely this is happening and what can be done to resolve it.

Thank You,

Andrew B.
CCBill Client Support
[email protected]
1-800-510-2859 (Client Support)
1-888-596-9279 (Customer Support)
(Country Code) + 800-2283-2283 (International)
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Old 03-31-2005, 01:31 PM   #13
CCBill Paul
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Master_Yoba,

This issue has been resolved and your stats should be showing fine now.

-Paul
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Old 03-31-2005, 02:42 PM   #14
Bansheelinks
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Quote:
Originally Posted by Jon Adolfsson
Same for me (paysite) - maybe sales are lagging again as they did not long ago.
These issues can be real maddening; it keeps happening time and time again.........ppl with decent consistent ratios and then ccbill turns up the fucking scrub, and when you call them on it they deny, deny, deny.

Its fucking maddening.
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Old 03-31-2005, 02:43 PM   #15
Nembrionic
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Quote:
Originally Posted by Master_Yoba
fixed

Please fix your post
I hope CCBill will fix their bug as well
Can't. The edit link will dissapear afer a few minutes after the post is made.
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Old 03-31-2005, 03:18 PM   #16
Bansheelinks
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Quote:
Originally Posted by CCBill Paul
Master_Yoba,

This issue has been resolved and your stats should be showing fine now.

-Paul
if you have any for today that is.
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Old 03-31-2005, 03:21 PM   #17
body
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Quote:
Originally Posted by Master_Yoba
got yesterday



1 original rebill but 3 referral sales??
$24.95 revenue but $2.51 loss?

I thought we were the only one LOL
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Old 03-31-2005, 03:24 PM   #18
Gottis
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Quote:
Originally Posted by Bansheelinks
These issues can be real maddening; it keeps happening time and time again.........ppl with decent consistent ratios and then ccbill turns up the fucking scrub, and when you call them on it they deny, deny, deny.

Its fucking maddening.
I hear ya. You a paysite owner?
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Old 03-31-2005, 03:46 PM   #19
Master_Yoba
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Quote:
Originally Posted by CCBill Paul
Master_Yoba,

This issue has been resolved and your stats should be showing fine now.

-Paul
Yes, it fixed. Thanks Paul for your great job!
You just dislocated it to other subaccounts.
This problem takes place from time to time and I let you and your colleagues know for several months. I dunno that it was a good idea to post it here but as I can see GFY rules.
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