Quote:
|
Originally Posted by andrej_NDC
they usually respond within minutes if you email them 
let us know about their response |
It was received 27 days (!) ago and it has not been fixed yet as you can see above
Subject: RE: Re[2]: Wrong amount for account XXXXX-0000 [T20050211034W]
Date: Fri, 4 Mar 2005 11:29:40 -0700
Paul,
I have been contacted by the programmer looking into this issue. Apparently the stats error is being caused by a misreporting of the subaccount(s) involved. This programmer is currently looking into this issue with his supervisor to determine why precisely this is happening and what can be done to resolve it.
Thank You,
Andrew B.
CCBill Client Support
[email protected]
1-800-510-2859 (Client Support)
1-888-596-9279 (Customer Support)
(Country Code) + 800-2283-2283 (International)