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Old 03-22-2005, 09:09 AM   #1
ssp
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Are there any ePassporte reps around I could talk to?

I don't want to call them up or email. Is there a ePassporte rep that I could talk to thru LiveHelp or ICQ?

Thanks.
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Old 03-22-2005, 09:17 AM   #2
Tala
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Down for you too?
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Old 03-22-2005, 09:23 AM   #3
ssp
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No its up here. This doesnt involve any drama. I just want to point them to some things that need improvement.
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Old 03-22-2005, 09:28 AM   #4
Jollyjoe
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What kind of things do you think need improvement?
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Old 03-22-2005, 09:30 AM   #5
ssp
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Originally Posted by Jollyjoe
What kind of things do you think need improvement?
Just some minor things, I really don't want to mention them here and make a big deal out of it.
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Old 03-22-2005, 09:33 AM   #6
Tala
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Sorry, I wasn't trying to instigate drama. Mine was down for maintenance earlier, which is why I was asking.
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Old 03-22-2005, 09:35 AM   #7
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Originally Posted by Tala
Sorry, I wasn't trying to instigate drama. Mine was down for maintenance earlier, which is why I was asking.
I wasn't accusing you of drama sweety. You can never be sure enough with downtime so I'm glad you asked.
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Old 03-22-2005, 09:38 AM   #8
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seems that they are doing a uppdate agian my balance is 0 now agian
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Old 03-22-2005, 09:38 AM   #9
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Quote:
Originally Posted by crackerboy
seems that they are doing a uppdate agian my balance is 0 now agian
Same here. Transaction details are fine though.
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Old 03-22-2005, 09:40 AM   #10
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yupp and the real Balance is there so its all good
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Old 03-22-2005, 09:42 AM   #11
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im at 0.00
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Old 03-22-2005, 09:43 AM   #12
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Originally Posted by Furious_Male
Same here. Transaction details are fine though.
My balance is at 0, but my transaction details show no trasaction in the last 60 days...
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Old 03-22-2005, 09:44 AM   #13
crackerboy
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My balance is at 0, but my transaction details show no trasaction in the last 60 days...
mine does that to sometimes usaly comes back after a while
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Old 03-22-2005, 09:44 AM   #14
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damn...they have problems again
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Old 03-22-2005, 09:44 AM   #15
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Quote:
Originally Posted by Basic_man
My balance is at 0, but my transaction details show no trasaction in the last 60 days...
Same here
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Old 03-22-2005, 09:48 AM   #16
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ePassporte is currently down for maintenance. Please check back in 15 minutes for balance information.
so thats good to know;)
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Old 03-22-2005, 09:55 AM   #17
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they were charging me the $35 electron card annual fee so thats what maybe caused the downtime..
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Old 03-22-2005, 09:58 AM   #18
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hahaha it works now thou
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Old 03-22-2005, 09:58 AM   #19
Tala
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My balance is correct, so I'm not worried. I've never had problems with them.
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Old 03-22-2005, 10:39 AM   #20
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they were charging me the $35 electron card annual fee so thats what maybe caused the downtime..
you sad sack of shit - are you trying to be funny?
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Old 03-22-2005, 10:42 AM   #21
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If you've got suggestions, you can drop me an email and I'll pass them along. kimmy @ epassporte.com
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Old 03-22-2005, 10:45 AM   #22
ssp
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Quote:
Originally Posted by Kimmykim
If you've got suggestions, you can drop me an email and I'll pass them along. kimmy @ epassporte.com
Thanks Kim, I was hoping I could chat with you but I'll send you an email. It's not a matter of life and death anyways.
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Old 03-22-2005, 10:45 AM   #23
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wtf kid, try an email next time
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Old 03-22-2005, 10:49 AM   #24
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Originally Posted by ssp
Thanks Kim, I was hoping I could chat with you but I'll send you an email. It's not a matter of life and death anyways.
ICQ, even with Trillian, is not the most reliable thing out there these days for some reason -- put your icq number in the email and we can try it, but also keep in mind that eP doesn't do icq support per se, no way to issue tracking tickets and all that good stuff, so at some point an email is in order
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Old 03-22-2005, 10:50 AM   #25
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Got the mail, you're right, that's a bit of an interesting situation. Hopefully it can get resolved pretty quickly.
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Old 03-22-2005, 10:50 AM   #26
ssp
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Quote:
Originally Posted by Kimmykim
ICQ, even with Trillian, is not the most reliable thing out there these days for some reason -- put your icq number in the email and we can try it, but also keep in mind that eP doesn't do icq support per se, no way to issue tracking tickets and all that good stuff, so at some point an email is in order
I sent you an email, it wasn't that big of a deal. It amazes me that this thread even got so many replies.
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Old 03-22-2005, 10:55 AM   #27
polish_aristocrat
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my balance is showing 70 dollars and that is correct


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Old 03-22-2005, 11:07 AM   #28
sake
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you sad sack of shit - are you trying to be funny?
wtf dude
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Old 03-22-2005, 11:21 AM   #29
Kimmykim
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I sent you an email, it wasn't that big of a deal. It amazes me that this thread even got so many replies.
Especially given the nature of your comments
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