Are there any ePassporte reps around I could talk to?
 

I don't want to call them up or email. Is there a ePassporte rep that I could talk to thru LiveHelp or ICQ?

Thanks.

Down for you too?

No its up here. This doesnt involve any drama. I just want to point them to some things that need improvement.

What kind of things do you think need improvement?

Just some minor things, I really don't want to mention them here and make a big deal out of it.

Sorry, I wasn't trying to instigate drama. Mine was down for maintenance earlier, which is why I was asking. :)

I wasn't accusing you of drama sweety. You can never be sure enough with downtime so I'm glad you asked. :)

seems that they are doing a uppdate agian my balance is 0 now agian

Same here. Transaction details are fine though.

yupp and the real Balance is there so its all good

im at 0.00

My balance is at 0, but my transaction details show no trasaction in the last 60 days... :helpme

mine does that to sometimes usaly comes back after a while

damn...they have problems again :(

Same here :(

ePassporte is currently down for maintenance. Please check back in 15 minutes for balance information.
so thats good to know;)

they were charging me the $35 electron card annual fee so thats what maybe caused the downtime..

hahaha it works now thou

My balance is correct, so I'm not worried. I've never had problems with them.

you sad sack of shit - are you trying to be funny?

If you've got suggestions, you can drop me an email and I'll pass them along. kimmy @ epassporte.com

Thanks Kim, I was hoping I could chat with you but I'll send you an email. It's not a matter of life and death anyways.

wtf kid, try an email next time

ICQ, even with Trillian, is not the most reliable thing out there these days for some reason -- put your icq number in the email and we can try it, but also keep in mind that eP doesn't do icq support per se, no way to issue tracking tickets and all that good stuff, so at some point an email is in order :)

Got the mail, you're right, that's a bit of an interesting situation. Hopefully it can get resolved pretty quickly.

I sent you an email, it wasn't that big of a deal. It amazes me that this thread even got so many replies.

my balance is showing 70 dollars and that is correct


:pimp :pimp :pimp :pimp :pimp

wtf dude

Especially given the nature of your comments :)