Verotel merchants, question for you.

[mrgica]

I cen't get the chat window up, I could before.
Is it just me or is the chat help down for the last 5-6 days?

http://chat.verotel.com/cgi-bin/connect_merchant.pl

[DeadFidel]

Originally Posted by mrgica

I cen't get the chat window up, I could before.
Is it just me or is the chat help down for the last 5-6 days?

http://chat.verotel.com/cgi-bin/connect_merchant.pl

They are going through some changes, I hadn't tried the chat, but I think it's usually down on weekends anyway.
I did realize I didn't get my deposit Friday, (not due till Monday) but I have gotten use to it early.

[mrgica]

Originally Posted by DeadFidel

They are going through some changes, I hadn't tried the chat, but I think it's usually down on weekends anyway.
I did realize I didn't get my deposit Friday, (not due till Monday) but I have gotten use to it early.

When you visit this url: http://chat.verotel.com/cgi-bin/connect_merchant.pl
Does the chat window pop up? I don't know if any of my security software are blocking the chat window to open, or is it shut down

[Miguel]

It's weekend man, I don't think there's any support staff at this time there, only tech guys
But anyway try to email them if it's urgent

[DeadFidel]

Originally Posted by mrgica

When you visit this url: http://chat.verotel.com/cgi-bin/connect_merchant.pl
Does the chat window pop up? I don't know if any of my security software are blocking the chat window to open, or is it shut down

You can't tell from that link bro, all that means is that there are no operaters at the time. That support is not 24-7. I wouldn't freak, they have their shit together.