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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-11-2001, 01:03 PM   #1
Nedder
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Join Date: Oct 2001
Posts: 555
Prohosters down AGAIN

I can't access any of my domains, control panel, or email for like 4 hours now.

Fucking ay, time to move...AGAIN

Nz
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Old 12-11-2001, 01:10 PM   #2
grivenik
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Yep, mine too - I think we need a new host...
I am looking for a virtual hosting account with a high volume disk quotas and a low bandwidth. Anyone could help?
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Old 12-11-2001, 01:23 PM   #3
Oxy
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Anyone know prohosters support ICQ?
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Old 12-11-2001, 01:36 PM   #4
E-van
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grivenik

I can help you out, ICQ 48690894



------------------
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Old 12-11-2001, 01:48 PM   #5
ONS
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We offer very affordable prices and we aim to please the customer not just our pockets.

Check out www.datahosters.com or you can hit me up on ICQ anytime. We offer the level of service that you deserve with great uptime and prices that you wont find elsewhere.

Right now we have many special deals and promos just to get you to see how great we really are. During this time we will host you for a full 5 days at our expense no limitations on your free transfer.

------------------
Datahosters - Rock Solid & Dirt Cheap!
ICQ: 106673404
Email: [email protected]
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Old 12-11-2001, 02:23 PM   #6
DPlayMax
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Give us a buz for your hosting - have multiple tier 1 connections - located in house - not down the street at hosting center - 24/7 tech support - custom solutions for any and all of your needs and we will beat any price offered

------------------
Max
ICQ: 135604510
AIM: DPlayMax
AdControl.com, Hosting, Japanese Translation
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Old 12-11-2001, 02:45 PM   #7
Nedder
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going on 6 hours down now.

It's really sad, I know they are having issues with their move, but how can I pay my bills if my sites aren't up?

I can smell the blacklists already.

Nz
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Old 12-11-2001, 03:09 PM   #8
McSpike
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Nedder,
Make that: "I can smell ignorant (not worth dealing business with) people blacklisting me."...

Ya it's a long downtime, but I think that this time it's not prohosters. Would they let their whole system go down for that many hours. I believe it has something to do with the backbone. I mean I can't access my email, my site, their IRC support, their own site so this smells like backbone... Or not? Anyway I am gonna stay with those hosting companies who offer GOOD 24/7 IRC support. They do and that's what matters to me. I don't wanna hear how cheap someone is. When shit happens be there for me and answer my questions - that's what I want.

If anyone knows anything about why this downtime post it here so we'll know who to thank for.

-- McSpike --
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Old 12-11-2001, 03:36 PM   #9
McSpike
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Anyone knows their ICQ#??

-- McSpike --
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Old 12-11-2001, 03:48 PM   #10
Jamie
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Quote:
Originally posted by grivenik:
Yep, mine too - I think we need a new host...
I am looking for a virtual hosting account with a high volume disk quotas and a low bandwidth. Anyone could help?



------------------
Icq: 1851935
Thumbserver Hosting
Professionals Host Here!
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Old 12-11-2001, 03:52 PM   #11
Sjayne
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Well I can't even acces their page...so I hardly think they are doing this on purpose.

They have been great with customer service. I just wish I could know when things are back. I have been submitting tons of sites and really dont want to have them all pulled because of this.

However theyhave been very good so I will wait before I jump ship.

Howevr...if any of you own link lists that I have submitted to..please be kind

------------------
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Old 12-11-2001, 04:10 PM   #12
alias
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word is that it's verio having some switch/router issues
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Old 12-11-2001, 04:11 PM   #13
CoreDump
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they are telling that same story almost for a week now ...

------------------
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Old 12-11-2001, 04:50 PM   #14
Sjayne
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My sites have been fine until now. What story have they been telling for a week?

I just checked some old emails and I have the following phone numbers. They may be their accounts department.

302.462.1232 or 302.275.5408

I would call but #1 its very long distance for me and #2 the other phone line is in use.






------------------
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Old 12-11-2001, 04:54 PM   #15
gaby
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Quote:
Originally posted by Oxy:
Anyone know prohosters support ICQ?

Arthur: 123889222
Matt: 1490464
Michael: 131226349

None of them are online but you can try later. And my site is finally working again; I'll keep an eye on it.

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Old 12-11-2001, 04:58 PM   #16
floridaT
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Been signing up people that are tired of being down all day. Icq me for the best price and no more downtime.
candidhosting.com
ICQ# 100535057
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Old 12-11-2001, 05:01 PM   #17
Sjayne
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ambulance chasers
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Old 12-11-2001, 05:15 PM   #18
ONS
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Well if they told you its Verio thats down well thats a good try...

I dont know but were on verio and we have had no problems at all to date. Anyhow we offer the works uptime server and above all customer satisfaction. We may be cheap but thats our choice not because we skimp on service or have bad uptime.

How can you go wrong with a 5 day free trial?

------------------
Datahosters - Rock Solid & Dirt Cheap!
ICQ: 106673404
Email: [email protected]
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Old 12-11-2001, 05:23 PM   #19
theWatsonian
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My sites are back up. I've had service interrupted longer at mainstream companies in the past.

On another note, I wouldn't have very much confidence in a company that trolls these messages looking to pick up small accounts.

I guess any domains pointing to prohosters' nameservers will be blacklisted everywhere now... :P

------------------

Pornshare TGP - Webmasters submit here.
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Old 12-11-2001, 05:31 PM   #20
Sjayne
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well it wasn't like we were having our sites redirected some circle jerk. They were just down. If someone blacklists you just because they couldn't conect to it then they aren't being very sensible.
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Old 12-12-2001, 01:12 PM   #21
brazz
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Posts: 135
I think someone should post this message sent by prohosters:





Dear Customer:

Here is the timetable for the downtime that occurred today: (EST)

12:00 PM Verio Dropped Internet Connection for entire DataCenter
12:10 PM Pro Hosters staff dispatched on site
01:00 PM VERIO trouble shooting issue
02:00 PM VERIO believes the issue to be a problem with BGP routes
03:00 PM VERIO trouble shooting issue
04:00 PM VERIO now believes issue to be related directly to Pro Hosters
possibly an attack of some sort.
04:30 PM VERIO has solved problem it was a CISCO bug in the rate
limiting
code affecting both of ProHosters interfaces to verio
other customers up in DataCenter, Pro Hosters passing
minimal traffic
05:00 PM Pro Hosters trouble shoots issue and finds that it is not of
their
network in anyway and is a VERIO issue alerts VERIO of this.
Pro Hosters belives the problem to be a misplaced access list
on the
interface.
06:00 PM Pro Hosters works with VERIO to debug issue with Pro Hosters
conn.
VERIO blames Pro Hosters equipment. ProHosters insists it's a
bad
access list.
07:00 PM VERIO confirms it as a bad access list on their switch and
fixes
the issue.
07:15 PM ProHosters notices some ips are going to random places calls
VERIO and VERIO fixes issue with a static route misplaced on
interface.
07:30 PM ALL ISSUES RESOLVED AND CHECKED.


VERIO has agreed to release a letter regarding the downtime and also
issue
an immediate credit giving all users one month free. The month of
December
is free to all customers. January we will begin billing for service
again.
We will bill for the overusage in the month of November by the 20th of
December.

VERIO will release a full RFO (Reason for Outtage) tomorrow December 12
2001
and proactively work so that this sort of thing never happens again.

We do appreciate your time, patience and support. Thank you for your
business.

Support Team
Pro Hosters L.L.C.

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Old 12-12-2001, 02:27 PM   #22
Speedy26
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Posts: 950
Quote:
Originally posted by theWatsonian:


I guess any domains pointing to prohosters' nameservers will be blacklisted everywhere now... :P


TGP's dont really do that, do they??


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Old 12-12-2001, 02:53 PM   #23
waste
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Location: Baltimore
Posts: 770
well i guess it's time for me to spam the our host

check my sig for real deals.

------------------
Quik-Host Prices starting at ˘80 per gig!
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Old 12-12-2001, 03:23 PM   #24
brazz
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Join Date: May 2001
Posts: 135
When I posted prohoster´s message, I thought it was better if each one had their own conclusions.

After a second thought, I decided to post my opinion on this episode:
Prohosters was not to blame for the problem; as usual, they did their best to solve the problem; they got a credit from verio and passed it on to all the customers; customers got one month free in compensation for a few hours down.

I have no intention to move from Prohosters right now.
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Old 12-12-2001, 03:46 PM   #25
CoreDump
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Location: The Netherlands
Posts: 393
Let's wait and see what happens ...
The problems seem to be over IMHO they even seem to be faster.
For now I'm not considdering putting myself in the pain of moving

------------------
PornXperience.com - Thumbnail Gallery Post:
Submit all your TGP galleries at PornXperience.com
HOT-CHILLY.com - The Hottest TGP in town:
Submit all your TGP2 galleries at HOT-CHILLY.COM

This is how i make money:

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Old 12-12-2001, 04:25 PM   #26
waste
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Join Date: Nov 2001
Location: Baltimore
Posts: 770
cocktease lol j/k

thats cool prohosters should be proud to have loyal customers like you guys.

------------------
Quik-Host Prices starting at ˘80 per gig!
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Old 12-12-2001, 08:58 PM   #27
chass
Confirmed User
 
Join Date: Jan 2001
Location: Alamo City
Posts: 498
Quote:
Originally posted by brazz:
When I posted prohoster´s message, I thought it was better if each one had their own conclusions.

After a second thought, I decided to post my opinion on this episode:
Prohosters was not to blame for the problem; as usual, they did their best to solve the problem; they got a credit from verio and passed it on to all the customers; customers got one month free in compensation for a few hours down.

I have no intention to move from Prohosters right now.
Prohoster has grown leaps and bounds...I started with them about a year ago and they have only gotten better...

Thanks for getting us that free month...whew..it'll help my wallet...still need to pay that November bill though..

I think I'll stay with them...
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Old 12-12-2001, 11:53 PM   #28
oscer
Confirmed User
 
Industry Role:
Join Date: Jan 2001
Location: Baltimore
Posts: 2,834
Quote:
Originally posted by brazz:
I think someone should post this message sent by prohosters:





Dear Customer:

Here is the timetable for the downtime that occurred today: (EST)

12:00 PM Verio Dropped Internet Connection for entire DataCenter
12:10 PM Pro Hosters staff dispatched on site
01:00 PM VERIO trouble shooting issue
02:00 PM VERIO believes the issue to be a problem with BGP routes
03:00 PM VERIO trouble shooting issue
04:00 PM VERIO now believes issue to be related directly to Pro Hosters
possibly an attack of some sort.
04:30 PM VERIO has solved problem it was a CISCO bug in the rate
limiting
code affecting both of ProHosters interfaces to verio
other customers up in DataCenter, Pro Hosters passing
minimal traffic
05:00 PM Pro Hosters trouble shoots issue and finds that it is not of
their
network in anyway and is a VERIO issue alerts VERIO of this.
Pro Hosters belives the problem to be a misplaced access list
on the
interface.
06:00 PM Pro Hosters works with VERIO to debug issue with Pro Hosters
conn.
VERIO blames Pro Hosters equipment. ProHosters insists it's a
bad
access list.
07:00 PM VERIO confirms it as a bad access list on their switch and
fixes
the issue.
07:15 PM ProHosters notices some ips are going to random places calls
VERIO and VERIO fixes issue with a static route misplaced on
interface.
07:30 PM ALL ISSUES RESOLVED AND CHECKED.


VERIO has agreed to release a letter regarding the downtime and also
issue
an immediate credit giving all users one month free. The month of
December
is free to all customers. January we will begin billing for service
again.
We will bill for the overusage in the month of November by the 20th of
December.

VERIO will release a full RFO (Reason for Outtage) tomorrow December 12
2001
and proactively work so that this sort of thing never happens again.

We do appreciate your time, patience and support. Thank you for your
business.

Support Team
Pro Hosters L.L.C.
This sucks that shit like this could Happen Im sure Prohosters will be back up and Better then ever Shortly

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Old 12-13-2001, 12:12 AM   #29
Nedder
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Join Date: Oct 2001
Posts: 555
I'm sticking my moderate traffic AVS/search engine stuff on them, but I'm not going to do any more TGP until I'm shown that these problems are taken care of.

I honestly appreciate them keeping their customers informed of who is to blame in these situations, but the bottom line is that we lost service at that time while other hosts did not. I don't care who is to blame, all I know is that when my sites are not up I'm not making money.

On their side, however, I've had these problems with every host I've tried so far, so maybe I've got a gold standard.

Nz
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