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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-12-2001, 11:13 AM   #1
Scraper
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Join Date: Jan 2001
Location: Rainforest
Posts: 182
How can there be chargebacks!?

This is bullshit! Chargebacks are a myth.

I've contacted my bank about 3 times now to try and get a hosting fee charged back since the company cancelled my hosting account and then kept rebilling me anyway!

And the banks didn't want to hear about it. They went out of their way to stop it. Saying that every Internet transaction has a 60 day response time, within which the company can provide the services I've paid for (even though it was a cancellation!).

So I don't see how so many people can chargeback so damn easily, when its virtually fucking impossible for me!

Any advice?

ps. I'm going bald - how long does this shit usually take.


- Scraper.
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Old 12-12-2001, 11:18 AM   #2
Kimmykim
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Who's your bank?
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Old 12-12-2001, 11:19 AM   #3
Amputate Your Head
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If you have the cancellation receipt, print it out along with anything else you have relating to it, like statements of your account showing that they continued to charge you and whatnot.... make a copy of every single piece of paper you got on the matter. Then send it all to the bank or credit card company that they're billing, and report it as a fraudulent charge. They will get on it. Most will put it into an "investigation" for anywhere from 60 to 120 days. Usually they will credit the money back to you while the investigation is ongoing, and tell you at such time when it is completed they will either leave the money in your account or redebit your account if the claim is false.

This has happened to me a few times for different things, and I have ALWAYS gotten my money back plus interest. If you're in the right, you have nothing to fear.

You might wanna contact the hosting company and explain the situation to them as well and ask that they refund you first. This will be one of the questions your CC company is going to ask you.
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