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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Jun 2003
Posts: 1,697
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Chargebacks and merchant account
I have my own merchant account.
I get very few chargebacks but I'm very mad each time. The reasons those cheaters are giving to chargebacks are, most of the time, pure lies. Is there a general negative database where I can add their datas in order to block them from buying from other sites ? |
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#2 |
Confirmed User
Join Date: Oct 2002
Location: YARGH! On me big sailboat with the skull flags * * ICQ: 39-183769
Posts: 946
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YARGH! Most merchants have a negative database, some share them too for scrubbin' Which gateway do you use? They should have information for you.
Pirate mode re-enabled YARGH! Ahoy Me Kayaks! Where be me Peg Leg! YARGH!! YARGH!! That's better.
__________________
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#3 | |
Confirmed User
Join Date: Jun 2003
Posts: 1,697
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Quote:
I wrote my own gateway and I use Moneris. I was wondering if, ie. CCBill, IBill, Paycom share the same negative database ? Or if they all have their own ? Just want to punish those bastards who chargeback for no reasons. You chargeback, you won't be able to use your credit card online again. |
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#4 |
Confirmed User
Join Date: Oct 2002
Location: European Union
Posts: 1,752
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Where do you have your merchant account at?
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#5 | |
Confirmed User
Join Date: Nov 2004
Location: The watercooler of life tripping balls with NPH
Posts: 1,757
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Quote:
after 3 chargebacks from the same client, the card is pulled and they are suspended from obtaining any card from the service provider (M/C, VISA, AMEX etc...) Check your merchant contract - should mention something under the chargeback field. Only problem, u could get burt twice before the dildo gets nailed. |
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#6 | |
Confirmed User
Join Date: Nov 2004
Location: The watercooler of life tripping balls with NPH
Posts: 1,757
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Quote:
Watch Moneris, they have some fucked up clauses - They had a one-year thing where you had to pay for the full 12 month term regardless of when you want to back out. Also, thay drop associations all the time and they'll flip your rate without notifying you. keep an eye out for that shit. |
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#7 | |
Confirmed User
Industry Role:
Join Date: Jan 2003
Location: Phoenix, Az
Posts: 3,112
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do you run your merchant account through netbilling?
if so you can use their main black list. I choose not to to maximize signups, my chargebacks are so small that I do not mind, business wise, the couple of chargebacks, but personally, it pisses me off also, especially when I get their signed form in the mail telling their bank they tried to contact me or some other stupid crap. Quote:
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#8 |
bitchslapping zebras!!!!!
Industry Role:
Join Date: Jun 2001
Location: In a shack by the beach
Posts: 16,015
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Each processor has their own negative database and scrub scoring, independant of the others.
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#9 |
Confirmed User
Join Date: Apr 2003
Posts: 5,461
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I think people who charge back should be posted lumps of dog shit in the post
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#10 |
Confirmed User
Industry Role:
Join Date: Jan 2002
Location: Huntington Beach, CA
Posts: 8,584
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We have our own database that is shared between our merchants and nobody else.
We do support Moneris if you are interested in switching to Netbilling. Thank you, Mitch Farber
__________________
![]() Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998! |
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#11 |
Confirmed User
Join Date: Jan 2005
Posts: 278
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Merchants are not allowed to share customer data (Visa/MC regulations) so each one has its own independent blacklist. I think it sux.
__________________
Alex |
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