HELP! New computer turns off after a few seconds I turn it on - GoFuckYourself.com

Jer · 02-01-2005, 07:19 AM

This computer doesn't have an operational system yet, I built it and after I turn it on I see the motherboard screen "press del to enter setup". Five seconds later it turns off (even if I don't press del, it's a hardware problem)

I tried to remove the RAM memory sticks and turn it on but it turns off after a few seconds also.

Specs:
Motherboard Asus P4C800 Deluxe
Intel P4 3.2 Ghz HT FSB 800 512Kb Cache
PSU Thermaltake Purepower Butterfly 480W - W0020
Video Card: Radeon 9600 Pro 256MB AGP
Corsair ValueRAM 2x256MB PC3200 DDR400 (temporary, I'll have 2x512MB of a better model later)
(2x) HD Seagate 200 GB - 7200 Serial Ata

Jer · 02-01-2005, 07:21 AM

I tried to post in a hardware board but new users have to wait for admin approval there. This is GFY, I'm sure someone will help me out.

MickeyG · 02-01-2005, 07:23 AM

could be a number of things including memory, powersupply or the motherboard.

MattO · 02-01-2005, 07:23 AM

Will it allow you into the BIOS setup without rebooting?
If so, check to see if you can set it to "Fail Safe Settings" and give that a whirl. Something like that happened to me once.

Jer · 02-01-2005, 07:23 AM

It has a CD/DVD burner too. Forgot to mention it.

Jer · 02-01-2005, 07:25 AM

Quote:

Originally Posted by MattO

Will it allow you into the BIOS setup without rebooting?
If so, check to see if you can set it to "Fail Safe Settings" and give that a whirl. Something like that happened to me once.

No. I press "del" to enter setup and two seconds later it turns off

Jer · 02-01-2005, 07:26 AM

Quote:

Originally Posted by MickeyG

could be a number of things including memory, powersupply or the motherboard.

I think it isn't the memory since I tried without it and it went off after a few seconds

Jer · 02-01-2005, 07:28 AM

Poor little Jer

Jer · 02-01-2005, 07:32 AM

If I try to turn it on right after it goes off it lasts only a second

Braincash Fred · 02-01-2005, 07:33 AM

Play around by removing/exchanging componant in it one at the time (video card, DVD, netword card etc etc)

This way you'll found the bad guy.

And you best solution is still to return it if it's under warranty ;)

polish_aristocrat · 02-01-2005, 07:34 AM

Nevermind

Jer · 02-01-2005, 07:37 AM

Quote:

Originally Posted by Braincash Fred

Play around by removing/exchanging componant in it one at the time (video card, DVD, netword card etc etc)

This way you'll found the bad guy.

And you best solution is still to return it if it's under warranty ;)

I bought the parts and built it myself. I bought all the parts except the memory 6 months ago (!) and I ordered the ram memory, since I didn't receive it I bought some temp RAM sticks.

I can't return it

I believe most of all the part warranties expired already. I really hope it's just a simple problem or I'm fucked.

Roald · 02-01-2005, 07:40 AM

Do like Fred said, remove or add the components one by one. Or try diffent slots, play around abit.

Jer · 02-01-2005, 07:50 AM

I tried to remove the video card and DVD drive so far.

RFlagg · 02-01-2005, 07:51 AM

Sounds like a classic cooling problem...
have you made sure that all of your fans are operating correctly?

You also may have the incorrect power supply for that MOBO

James White · 02-01-2005, 07:53 AM

sounds like a motherboard/cpu problem. Could be not working correctly.. it is hardware.. my diagnosis from what you said is something is overheating or going into wacko mode and the motherboard has a safety feature and shuts it off so it dont blow up.

So its more than likely:

- Fans not working properly
- CPU is bad
- Powersupply is too High, or low.. in rare cases

AkiraSS · 02-01-2005, 08:35 AM

Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.

the alchemist · 02-01-2005, 08:41 AM

Quote:

Originally Posted by AkiraSS

Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.

That could be one of the reason, if it still doesn't work after replacing them, try starting it like an old chevy. Everytime it shuts down, power it up again, and again. At some point it will start and won't shut down. It happens often with brand new hardware.

Slick · 02-01-2005, 08:42 AM

Did you plug in BOTH power supplies to the motherboard ?? I know that when I built my last computer, I only plugged in the big power plug to the motherboard and didn't plug in the little one which caused that problem, it'd start to boot, then it's shut right down.

Spankyspicpost · 02-01-2005, 08:45 AM

sounds like a heat problem..make sure the heatsink is seated correctly and the fan on it is running..

monro · 02-01-2005, 09:15 AM

Quote:

Originally Posted by Jer

This computer doesn't have an operational system yet, I built it and after I turn it on I see the motherboard screen "press del to enter setup". Five seconds later it turns off (even if I don't press del, it's a hardware problem)

I tried to remove the RAM memory sticks and turn it on but it turns off after a few seconds also.

Specs:
Motherboard Asus P4C800 Deluxe
Intel P4 3.2 Ghz HT FSB 800 512Kb Cache
PSU Thermaltake Purepower Butterfly 480W - W0020
Video Card: Radeon 9600 Pro 256MB AGP
Corsair ValueRAM 2x256MB PC3200 DDR400 (temporary, I'll have 2x512MB of a better model later)
(2x) HD Seagate 200 GB - 7200 Serial Ata

Had the same problem, it was a wrong power supplly.

MickeyG · 02-01-2005, 09:24 AM

As mentioned above Strip everything off the board leave only the video card, memory, processor and then plug in just your keyboard and mouse. If it still acts the same my guess would be bad motherboard. Its happened to me several times with brand new MB's straight out of the box.

I doubt its a heat problem since you've never had it up and running so there was no time for it to get hot.

Jer · 02-01-2005, 09:36 AM

Thanks for the replies guys. I have no idea how to remove the cpu cooler.

If the problem is with the motherboard I'm fucked.

austinth · 02-01-2005, 09:43 AM

check your fan, it could be overheating if the fan isnt working.

austinth · 02-01-2005, 09:45 AM

also when u built it did you put those little plastic pins that poke throught the bottom of the mother board. those plastic pins are used to support the board and to keep it from coming in contact with your case. it could be grounding out

austinth · 02-01-2005, 09:46 AM

also pull the fan and make sure you applied some white litium grease to the cpu, this helps to spread the temp. evenly and helps the fan cool it more evenly.

mardigras · 02-01-2005, 10:14 AM

Speaking of power, make sure the voltage setting switch (should be near the power plug) is in the proper position. If it's expecting UK voltage levels and you are supplying US that would be a definite problem.

Jer · 02-01-2005, 10:16 AM

Looks like the problem is with the fan retention locks, I think they weren't properly installed (my sister-in-law who is an eletric engineer installed it for me).

This was a simple mistake but I can't move one of the retention locks to the correct side. I'm afraid of breaking it. The other lock was easy to put to the correct side.

Jer · 02-01-2005, 10:17 AM

Quote:

Originally Posted by mardigras

Speaking of power, make sure the voltage setting switch (should be near the power plug) is in the proper position. If it's expecting UK voltage levels and you are supplying US that would be a definite problem.

The powersuplly auto-detects if it's 110-115V or 220-230V

JFK · 02-01-2005, 10:19 AM

Quote:

Originally Posted by AkiraSS

Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.

Thats what I would think as well, similar thing happened to me , when the cooling fan blew

Jer · 02-01-2005, 10:23 AM

Thank you all for your replies. I don't know how I'll put the fan retention lock to the correct side but I think that is the problem. The fan spins perfectly even if it isn't properly locked but it probably doesn't cool the heatsink enought*

* That's obvious. If there's a lock it must be locked to work perfectly, heheh.

Yngwie · 02-01-2005, 10:29 AM

it's not a voltage problem. the power supply he is using has an auto voltage selector. Did you plug the 12v plug of the power supply to the motherboard? (to power the CPU)

As someone mentioned it may be that the heat sink is not seated properly. If it was the RAM (1 or more bad sticks) the pc would power up but you'd get a black screen. I had that problem when I bought my asus p4p800 SE, 1gb of kingston hyperX dual channel pc3200 and the same power supply you have. 1 stick of ram was bad so nothing worked. the warranty with the place you bought the parts at may be over but it's still on waranty with the manufacturer.

candyflip · 02-01-2005, 10:32 AM

I had this happen once and it was because my box was overheating. Too much dust inside your unit.

Clean it all out and see if that helps. I reinstalled Windows 3 times trying to figure it out and it was just the heat issue all along.

Jer · 02-01-2005, 11:53 AM

It's working!

The problem was with the cooler/heatsink. I was able to remove the cooler and heatsink and install it again. I'll install Windows XP now

Jer · 02-01-2005, 11:57 AM

tranza · 02-01-2005, 12:00 PM

I'm glad to hear that bro.

02-01-2005, 07:19 AM	#1
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	HELP! New computer turns off after a few seconds I turn it on This computer doesn't have an operational system yet, I built it and after I turn it on I see the motherboard screen "press del to enter setup". Five seconds later it turns off (even if I don't press del, it's a hardware problem) I tried to remove the RAM memory sticks and turn it on but it turns off after a few seconds also. Specs: Motherboard Asus P4C800 Deluxe Intel P4 3.2 Ghz HT FSB 800 512Kb Cache PSU Thermaltake Purepower Butterfly 480W - W0020 Video Card: Radeon 9600 Pro 256MB AGP Corsair ValueRAM 2x256MB PC3200 DDR400 (temporary, I'll have 2x512MB of a better model later) (2x) HD Seagate 200 GB - 7200 Serial Ata

02-01-2005, 07:34 AM	#11
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	Nevermind __________________ I don't use ICQ anymore. Last edited by polish_aristocrat; 02-01-2005 at 07:35 AM.. Reason: WTF WHWERE IS THE DELETE FEATURE ?

02-01-2005, 07:40 AM	#13
Roald SecretFriends.com Industry Role: Join Date: May 2001 Location: IMC Headquarters Posts: 27,892	Do like Fred said, remove or add the components one by one. Or try diffent slots, play around abit. __________________ WE ARE BUYING PAY SITES! CONTACT ME ClubSweethearts \| ManUpFilms \| SinfulXXX \| HOT * AdultPrime * HOT Paying webmasters since 1996! Contact: r.riepen @ sansylgroup.com \| telegram: roaldr

02-01-2005, 07:51 AM	#15
RFlagg Confirmed User Join Date: Oct 2003 Location: Apollo Beach, FL Posts: 128	Sounds like a classic cooling problem... have you made sure that all of your fans are operating correctly? You also may have the incorrect power supply for that MOBO __________________ Programming/System Admin/Security ICQ 2 2 2 1 9 2 2 1 0

02-01-2005, 08:45 AM	#20
Spankyspicpost Confirmed User Join Date: Jan 2005 Location: 35897767 Posts: 370	sounds like a heat problem..make sure the heatsink is seated correctly and the fan on it is running.. __________________ [email protected] 35897767

02-01-2005, 07:21 AM	#2
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	I tried to post in a hardware board but new users have to wait for admin approval there. This is GFY, I'm sure someone will help me out.

02-01-2005, 07:23 AM	#3
MickeyG Confirmed User Join Date: May 2004 Location: South Florida Posts: 4,134	could be a number of things including memory, powersupply or the motherboard.

02-01-2005, 07:23 AM	#4
MattO The O is for Oohhh Join Date: Feb 2003 Location: AUSTIN TEJAS Posts: 10,861	Will it allow you into the BIOS setup without rebooting? If so, check to see if you can set it to "Fail Safe Settings" and give that a whirl. Something like that happened to me once.

02-01-2005, 07:28 AM	#8
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	Poor little Jer

02-01-2005, 07:32 AM	#9
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	If I try to turn it on right after it goes off it lasts only a second

02-01-2005, 07:33 AM	#10
Braincash Fred Confirmed User Join Date: Jul 2002 Location: Montreal Posts: 1,589	Play around by removing/exchanging componant in it one at the time (video card, DVD, netword card etc etc) This way you'll found the bad guy. And you best solution is still to return it if it's under warranty ;)

02-01-2005, 07:50 AM	#14
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	I tried to remove the video card and DVD drive so far.

02-01-2005, 07:53 AM	#16
James White Confirmed User Join Date: Apr 2004 Location: Dirty South, Atlanta ICQ# : 191-402-709 Posts: 1,405	sounds like a motherboard/cpu problem. Could be not working correctly.. it is hardware.. my diagnosis from what you said is something is overheating or going into wacko mode and the motherboard has a safety feature and shuts it off so it dont blow up. So its more than likely: - Fans not working properly - CPU is bad - Powersupply is too High, or low.. in rare cases

02-01-2005, 08:35 AM	#17
AkiraSS Confirmed User Join Date: Jan 2003 Location: ICQ: 17630227 Posts: 2,988	Your CPU Heatsink isn't seated hell. The CPU overheats and the fail-safe measures turn the computer off to prevent the processor from burning.

02-01-2005, 08:42 AM	#19
Slick Confirmed User Industry Role: Join Date: Feb 2001 Location: Houghton, MI Posts: 7,338	Did you plug in BOTH power supplies to the motherboard ?? I know that when I built my last computer, I only plugged in the big power plug to the motherboard and didn't plug in the little one which caused that problem, it'd start to boot, then it's shut right down.

02-01-2005, 09:24 AM	#22
MickeyG Confirmed User Join Date: May 2004 Location: South Florida Posts: 4,134	As mentioned above Strip everything off the board leave only the video card, memory, processor and then plug in just your keyboard and mouse. If it still acts the same my guess would be bad motherboard. Its happened to me several times with brand new MB's straight out of the box. I doubt its a heat problem since you've never had it up and running so there was no time for it to get hot.

02-01-2005, 09:36 AM	#23
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	Thanks for the replies guys. I have no idea how to remove the cpu cooler. If the problem is with the motherboard I'm fucked.

02-01-2005, 09:43 AM	#24
austinth Confirmed User Join Date: Jul 2002 Location: Fantasy Island Posts: 1,770	check your fan, it could be overheating if the fan isnt working. __________________ Get A $25 Circuit City GIFT Card - *FREE*!

02-01-2005, 09:45 AM	#25
austinth Confirmed User Join Date: Jul 2002 Location: Fantasy Island Posts: 1,770	also when u built it did you put those little plastic pins that poke throught the bottom of the mother board. those plastic pins are used to support the board and to keep it from coming in contact with your case. it could be grounding out __________________ Get A $25 Circuit City GIFT Card - *FREE*!

02-01-2005, 09:46 AM	#26
austinth Confirmed User Join Date: Jul 2002 Location: Fantasy Island Posts: 1,770	also pull the fan and make sure you applied some white litium grease to the cpu, this helps to spread the temp. evenly and helps the fan cool it more evenly. __________________ Get A $25 Circuit City GIFT Card - *FREE*!

02-01-2005, 10:14 AM	#27
mardigras Bon temps! Join Date: Feb 2003 Location: down yonder Posts: 14,194	Speaking of power, make sure the voltage setting switch (should be near the power plug) is in the proper position. If it's expecting UK voltage levels and you are supplying US that would be a definite problem. __________________ .

02-01-2005, 10:16 AM	#28
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	Looks like the problem is with the fan retention locks, I think they weren't properly installed (my sister-in-law who is an eletric engineer installed it for me). This was a simple mistake but I can't move one of the retention locks to the correct side. I'm afraid of breaking it. The other lock was easy to put to the correct side.

02-01-2005, 10:23 AM	#31
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	Thank you all for your replies. I don't know how I'll put the fan retention lock to the correct side but I think that is the problem. The fan spins perfectly even if it isn't properly locked but it probably doesn't cool the heatsink enought* * That's obvious. If there's a lock it must be locked to work perfectly, heheh.

02-01-2005, 10:29 AM	#32
Yngwie I am an Alien from space Industry Role: Join Date: May 2003 Location: Ontario, Canada Posts: 11,118	it's not a voltage problem. the power supply he is using has an auto voltage selector. Did you plug the 12v plug of the power supply to the motherboard? (to power the CPU) As someone mentioned it may be that the heat sink is not seated properly. If it was the RAM (1 or more bad sticks) the pc would power up but you'd get a black screen. I had that problem when I bought my asus p4p800 SE, 1gb of kingston hyperX dual channel pc3200 and the same power supply you have. 1 stick of ram was bad so nothing worked. the warranty with the place you bought the parts at may be over but it's still on waranty with the manufacturer.

02-01-2005, 10:32 AM	#33
candyflip Carpe Visio Industry Role: Join Date: Jul 2002 Location: New York Posts: 43,065	I had this happen once and it was because my box was overheating. Too much dust inside your unit. Clean it all out and see if that helps. I reinstalled Windows 3 times trying to figure it out and it was just the heat issue all along. __________________ Spend you some brain. Email Me

02-01-2005, 11:53 AM	#34
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601	It's working! The problem was with the cooler/heatsink. I was able to remove the cooler and heatsink and install it again. I'll install Windows XP now

02-01-2005, 11:57 AM	#35
Jer God is Brazilian Join Date: Feb 2001 Location: Brazil Posts: 10,601

02-01-2005, 12:00 PM	#36
tranza ICQ: 197-556-237 Join Date: Jun 2003 Location: BRASIL !!! Posts: 57,559	I'm glad to hear that bro. __________________ I'm just a newbie.