Oxcash Support? - GoFuckYourself.com

ayeronnie · 01-25-2005, 07:23 AM

Any oxcash people here? I've sent 3 support e-mails in the last few weeks, with no reply. Hate to post on the board, but dont know how else to get a response.

ronnie

leg4 · 01-25-2005, 07:29 AM

I have sent 3-4-5 emails myself... and no luck at all

ayeronnie · 01-25-2005, 07:34 AM

They get rid of their support department? Guess I am not the only one. I've used both e-mails on the contact page and like you, not a word.

ronnie

DEA - banned for life · 01-25-2005, 07:36 AM

i hear maybe they went under

junction · 01-25-2005, 07:39 AM

The problem is you guys emailed them.

What you need to do is open your window and yell out your question to them. If that doesnt work, try smoke signals.

azteca · 01-25-2005, 07:48 AM

bump for ronnie

ayeronnie · 01-25-2005, 08:05 AM

Thanks azteca!

ronnie

arg · 01-25-2005, 08:36 AM

I wrote to them about a week ago and haven't gotten a response. Surfers have been joining, and checks have been coming, so I'm not especially concerned, but it is a bit weird.

ayeronnie · 01-25-2005, 08:43 AM

My stats have not been working for some time. Got a check recently, but sure like to be able to check my stats. Guess I dont send enough traffic to warrent a reply.

ronnie

Dax · 01-25-2005, 08:44 AM

Everytime I call them they pick up the phone..

ayeronnie · 01-25-2005, 08:46 AM

Thanks Dax, but did'nt see a number on their site.

ronnie

pradaboy · 01-25-2005, 08:56 AM

[email protected]

he normally responds within 24 hours for me

ayeronnie · 01-25-2005, 09:01 AM

Tried that e-mail a few times, no reply.

ronnie

leg4 · 01-25-2005, 09:30 AM

I just emailed Jordan with my problem...

McSpike · 01-25-2005, 10:04 AM

this kinda support makes me wanna.... ..... ..... ...... !

the other day I called epassporte and got a guy on the phone which sounded like he was stoned. he told me things I already knew myself. writing to their customer support email with in depth explaination of my problems ended with getting a generic reply and you know how helpful those are when you are having a specific problem. shit like that just pisses me tha fuck off.

so what's this with oxcash?

ayeronnie · 01-25-2005, 10:14 AM

I've tried everything to get a hold of these people. E-mails, ICQ, even phone numbers listed in whois (which dont work, surprize, surprize), and nothing.

Big time lack of support to me.

ronnie

azteca · 01-25-2005, 10:29 AM

Just gives me a reason not to promote them. Email them Icq them and no response. Just another sponsor to put on the list not to promote. Lack of support. Been getting that alot lately. Then they wonder why webmasters are not promoting them... DUH!!

ayeronnie · 01-25-2005, 11:15 AM

Well, I got a reply and my stats fixed. Sad it has to come down to posting on a message board to get a sponsors attention. And a short reply at that, sure I am on some ones shit list. Dont care actually, tired of crap like this. Sponsors not doing shit for you unless you bitch in public.

It's amazing how much money sponsors dump in to their sites, software, big parties, contest's, ect, ect. Yet so many cant do what matters most. They pay big bucks to advertise to get webmasters, but often little to keep them.

Often the little guy does'nt seem to get support. But that guy you might think is little, might have more than you know. Or that little guy might be huge some day, and you lost him.

ronnie

Tim · 01-25-2005, 12:26 PM

When will their webmaster referal program be working?

Pipecrew · 01-25-2005, 12:36 PM

All emails recieved are responded to... I have recieved only one complaint from a guy claiming we never emailed him back, he has sent 4 emails, and we have responded to each one, also from multiple accounts, time to check your email.. Anyone else with problems, email me, as pradaboy said,

jordan @ oxideas.com

it will get solved and responded to within 30 min.

ayeronnie · 01-25-2005, 01:05 PM

I check my mail everyday, actually about every hour it is checked. I would'nt have to e-mail four times if i'd have gotten a reply to the previous ones. Your response got through to me today, why did'nt it the other times, the others you said you sent? Also, if you replied to the previous e-mails, you got my e-mails and you knew what the problem was, why was'nt it fixed before today?

Just strange everything got fixed and I got a reply, after I posted here today.

ronnie

Pipecrew · 01-25-2005, 01:11 PM

Quote:

Originally Posted by ayeronnie

I check my mail everyday, actually about every hour it is checked. I would'nt have to e-mail four times if i'd have gotten a reply to the previous ones. Your response got through to me today, why did'nt it the other times, the others you said you sent? Also, if you replied to the previous e-mails, you got my e-mails and you knew what the problem was, why was'nt it fixed before today?

Just strange everything got fixed and I got a reply, after I posted here today.

ronnie

The problem effected less then a handful of webmasters, each had to be fixed on an individual basis by the people who made the software.. Each email I recieved from you, I replied to; explaining the situation.. I suggest you talk to your host about your email servers, I'am looking in my sent box with each email I responded to..

Regardless, the situation is solved, I dont see why we need to hash out this on a message board. Next time you have a problem and want a response within 2 minutes, call our phone #, we have fulltime webmaster support people that many of our affiliates take advantage of daily.

ayeronnie · 01-28-2005, 02:49 PM

Where's the phone number? I must be missing it, because I could not find one any where on the site. Other wise I would have called.

I did'nt want to bring it to the board either, but how else was I going to get your attention? E-mail was'nt working, no phone number, ICQ staff was online but was'nt responding? But bringing it to the board, got it fixed. hhmmm..

Why is it that my bad e-mail servers got the e-mail you sent after the board posting, but not the 4 before that? You dont want me hassing it out on the baord, yet you could'nt fix my problem till I did.

I was'nt going to post to this, but i dont like stuff like this, where it's pushing off on the webmaster. You youself said you replied to all of my e-mails, but I did'nt get them. Yet, every e-mail you said you replied to, told you of my stats problem. Question is, then why was'nt my stats fixed till after starting this thread?

My last post.

ronnie

Tim · 01-29-2005, 11:59 AM

Quote:

Originally Posted by latinafind

When will their webmaster referal program be working?

axelcat · 01-29-2005, 12:00 PM

its really hard to get a hold of them

Boss Traffic Jim · 01-29-2005, 12:04 PM

They have no support.....that is the main problem

Alex · 01-29-2005, 12:08 PM

Im suprised at how much they brag about retention and that members rebill for years upon end, but then say they only pay pps.

XpressMedia · 01-29-2005, 12:35 PM

I've always got good support from Oxcash.

arg · 01-29-2005, 12:57 PM

Quote:

Originally Posted by kaliboy2g

Im suprised at how much they brag about retention and that members rebill for years upon end, but then say they only pay pps.

Oxcash.com = PPS, bangbrosonline.com = PPS or 50/50.

Also, not sure why that would be surprising anyway, if a sponsor has huge retentions, they're better off paying only PPS.

wargames · 01-29-2005, 01:00 PM

They usually reply to me right away

arg · 01-29-2005, 01:16 PM

Btw, I said earlier I'd gotten no reply from OxCash support, but just checked and I actually mailed BangBrosOnline support, who didn't reply. (I think the programs are half-siblings or something). Sorry to have mis-stated that Jordan.

01-25-2005, 07:23 AM	#1
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Oxcash Support? Any oxcash people here? I've sent 3 support e-mails in the last few weeks, with no reply. Hate to post on the board, but dont know how else to get a response. ronnie

01-25-2005, 07:29 AM	#2
leg4 Confirmed User Join Date: May 2003 Location: Texas Posts: 4,429	I have sent 3-4-5 emails myself... and no luck at all __________________ >>> Contact me here email me here

01-25-2005, 07:48 AM	#6
azteca Registered User Join Date: Mar 2003 Location: Midwest Posts: 45	bump for ronnie __________________ Adult Porno Sex Search Portal Ass For U TGP

01-25-2005, 08:56 AM	#12
pradaboy sell me your banners Industry Role: Join Date: Dec 2003 Location: on the tubes Posts: 12,931	[email protected] he normally responds within 24 hours for me __________________ Media Buyer - Sell me your traffic! FREE to register domains... Better than 99% of the crap sold here!

01-25-2005, 09:30 AM	#14
leg4 Confirmed User Join Date: May 2003 Location: Texas Posts: 4,429	I just emailed Jordan with my problem... __________________ >>> Contact me here email me here

01-25-2005, 07:34 AM	#3
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	They get rid of their support department? Guess I am not the only one. I've used both e-mails on the contact page and like you, not a word. ronnie

01-25-2005, 07:36 AM	#4
DEA - banned for life V.I.P. Join Date: Nov 2004 Location: InYour Head Posts: 7,886	i hear maybe they went under

01-25-2005, 07:39 AM	#5
junction Confirmed User Industry Role: Join Date: Dec 2002 Location: Midwest Posts: 2,411	The problem is you guys emailed them. What you need to do is open your window and yell out your question to them. If that doesnt work, try smoke signals.

01-25-2005, 08:05 AM	#7
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Thanks azteca! ronnie

01-25-2005, 08:36 AM	#8
arg Confirmed User Join Date: Feb 2003 Posts: 1,164	I wrote to them about a week ago and haven't gotten a response. Surfers have been joining, and checks have been coming, so I'm not especially concerned, but it is a bit weird.

01-25-2005, 08:43 AM	#9
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	My stats have not been working for some time. Got a check recently, but sure like to be able to check my stats. Guess I dont send enough traffic to warrent a reply. ronnie

01-25-2005, 08:44 AM	#10
Dax Confirmed User Industry Role: Join Date: Apr 2002 Location: USA Posts: 3,161	Everytime I call them they pick up the phone..

01-25-2005, 08:46 AM	#11
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Thanks Dax, but did'nt see a number on their site. ronnie

01-25-2005, 09:01 AM	#13
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Tried that e-mail a few times, no reply. ronnie

01-25-2005, 10:04 AM	#15
McSpike Confirmed User Join Date: May 2001 Posts: 1,042	this kinda support makes me wanna.... ..... ..... ...... ! the other day I called epassporte and got a guy on the phone which sounded like he was stoned. he told me things I already knew myself. writing to their customer support email with in depth explaination of my problems ended with getting a generic reply and you know how helpful those are when you are having a specific problem. shit like that just pisses me tha fuck off. so what's this with oxcash?

01-25-2005, 10:14 AM	#16
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	I've tried everything to get a hold of these people. E-mails, ICQ, even phone numbers listed in whois (which dont work, surprize, surprize), and nothing. Big time lack of support to me. ronnie

01-25-2005, 10:29 AM	#17
azteca Registered User Join Date: Mar 2003 Location: Midwest Posts: 45	Just gives me a reason not to promote them. Email them Icq them and no response. Just another sponsor to put on the list not to promote. Lack of support. Been getting that alot lately. Then they wonder why webmasters are not promoting them... DUH!! __________________ Adult Porno Sex Search Portal Ass For U TGP

01-25-2005, 11:15 AM	#18
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Well, I got a reply and my stats fixed. Sad it has to come down to posting on a message board to get a sponsors attention. And a short reply at that, sure I am on some ones shit list. Dont care actually, tired of crap like this. Sponsors not doing shit for you unless you bitch in public. It's amazing how much money sponsors dump in to their sites, software, big parties, contest's, ect, ect. Yet so many cant do what matters most. They pay big bucks to advertise to get webmasters, but often little to keep them. Often the little guy does'nt seem to get support. But that guy you might think is little, might have more than you know. Or that little guy might be huge some day, and you lost him. ronnie

01-25-2005, 12:26 PM	#19
Tim AffiliateManager for Hire Industry Role: Join Date: Feb 2002 Location: UK Posts: 19,210	When will their webmaster referal program be working? __________________ 🍑🍆 Sex Vitamins 🍑 𓂸 This sig for sale!

01-25-2005, 12:36 PM	#20
Pipecrew Master of Gfy.com Industry Role: Join Date: Feb 2002 Posts: 14,887	All emails recieved are responded to... I have recieved only one complaint from a guy claiming we never emailed him back, he has sent 4 emails, and we have responded to each one, also from multiple accounts, time to check your email.. Anyone else with problems, email me, as pradaboy said, jordan @ oxideas.com it will get solved and responded to within 30 min.

01-25-2005, 01:05 PM	#21
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	I check my mail everyday, actually about every hour it is checked. I would'nt have to e-mail four times if i'd have gotten a reply to the previous ones. Your response got through to me today, why did'nt it the other times, the others you said you sent? Also, if you replied to the previous e-mails, you got my e-mails and you knew what the problem was, why was'nt it fixed before today? Just strange everything got fixed and I got a reply, after I posted here today. ronnie

01-28-2005, 02:49 PM	#23
ayeronnie Registered User Join Date: Aug 2003 Posts: 64	Where's the phone number? I must be missing it, because I could not find one any where on the site. Other wise I would have called. I did'nt want to bring it to the board either, but how else was I going to get your attention? E-mail was'nt working, no phone number, ICQ staff was online but was'nt responding? But bringing it to the board, got it fixed. hhmmm.. Why is it that my bad e-mail servers got the e-mail you sent after the board posting, but not the 4 before that? You dont want me hassing it out on the baord, yet you could'nt fix my problem till I did. I was'nt going to post to this, but i dont like stuff like this, where it's pushing off on the webmaster. You youself said you replied to all of my e-mails, but I did'nt get them. Yet, every e-mail you said you replied to, told you of my stats problem. Question is, then why was'nt my stats fixed till after starting this thread? My last post. ronnie

01-29-2005, 12:00 PM	#25
axelcat Adult Locals Join Date: Jun 2002 Location: West Coast Posts: 25,450	its really hard to get a hold of them

01-29-2005, 12:04 PM	#26
Boss Traffic Jim Confirmed User Join Date: Nov 2002 Location: USA Posts: 1,150	They have no support.....that is the main problem

01-29-2005, 12:08 PM	#27
Alex So Fucking Banned (YEA!!) Join Date: Jun 2004 Posts: 10,963	Im suprised at how much they brag about retention and that members rebill for years upon end, but then say they only pay pps. __________________ Care about me? Who? Me! Who?

01-29-2005, 12:35 PM	#28
XpressMedia Confirmed User Join Date: Sep 2004 Location: On Some Beach. Posts: 690	I've always got good support from Oxcash. __________________

01-29-2005, 01:00 PM	#30
wargames Kliris Join Date: May 2003 Location: ca Posts: 10,423	They usually reply to me right away __________________ ICQ 212-115-582 Email Steve at Vas Media Group .com

01-29-2005, 01:16 PM	#31
arg Confirmed User Join Date: Feb 2003 Posts: 1,164	Btw, I said earlier I'd gotten no reply from OxCash support, but just checked and I actually mailed BangBrosOnline support, who didn't reply. (I think the programs are half-siblings or something). Sorry to have mis-stated that Jordan.