My old host billed me after I left them weeks ago what can I do? - GoFuckYourself.com

David65 · 11-01-2001, 01:05 PM

I joined a new host last month and I only stayed with them for a week if that do to no support and unanswered e-mails. They told me my account was canceled but now a few weeks later they charged my credit card. How can I get a refund? I e-mailed them and asked for one but I doubt if they will reply I also tried calling but just got a machine. What can I do they use ccbill.com to process credit cards could i call them?

Amputate Your Head · 11-01-2001, 01:09 PM

Sounds like you joined a paysite and tried to cancel, want a refund that's not forthcoming and so you came to an adult webmaster board to get an answer that you probably won't find. My advice is next time keep the membership... we gotta eat too.

Wizzo · 11-01-2001, 01:10 PM

Charge it back...Works for surfers and it can work for you too..

David65 · 11-01-2001, 01:11 PM

I joined a webhost not a paysite i only try to sell paysites

shunga · 11-01-2001, 01:12 PM

What was their minimum period? You stayed with them for a week, but you might still be liable for the full month, possibly more, depending on their terms and conditions. If they charged you for time that after you cancelled which you weren't contracted for, then you certainly have a case.

ldinternet · 11-01-2001, 01:15 PM

I'd like to hear the name of the host you joined.

Dirty F · 11-01-2001, 01:15 PM

Let me guess, IICinternet.com?

David65 · 11-01-2001, 01:16 PM

The first month was 10 bucks after that they bill you quarterly so they billed me for the next 3 months even though i canceled them.

shunga · 11-01-2001, 01:16 PM

Quote:

Originally posted by Amputate Your Head:
Sounds like you joined a paysite and tried to cancel, want a refund

Amp, you can buy content through CCBill, so it's possible you can buy hosting through their processing, too.

shunga · 11-01-2001, 01:19 PM

Quote:

Originally posted by David65:
The first month was 10 bucks after that they bill you quarterly so they billed me for the next 3 months even though i canceled them.

Have a long hard look through their terms and conditions before going any further. They might have you in the small print. And post the link here, too.

SykkBoy · 11-01-2001, 01:30 PM

I'm confused as to why a hosting company would use a third party processor though...it's actually not that hard to get a merchant account for a hosting company...

I could see maybe a smaller content provider or a paysite, but it strikes me as odd for a hosting company (why pay 15% to a third-party when you only have to pay 1.5-2% with a merchant account?)

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Kimmykim · 11-01-2001, 01:43 PM

Somebody's wearing duck pants I think.

David65 · 11-01-2001, 01:45 PM

I don't know but that's who they use it even says that on my credit card bill should i call ccbill.com about this issue? I don't know if they can do anything or not.

Kimmykim · 11-01-2001, 01:50 PM

Quote:

Originally posted by David65:
I don't know but that's who they use it even says that on my credit card bill should i call ccbill.com about this issue? I don't know if they can do anything or not.

If you will email me, [email protected], I will look into it for you.

11-01-2001, 01:05 PM	#1
David65 Registered User Join Date: Nov 2001 Posts: 4	My old host billed me after I left them weeks ago what can I do? I joined a new host last month and I only stayed with them for a week if that do to no support and unanswered e-mails. They told me my account was canceled but now a few weeks later they charged my credit card. How can I get a refund? I e-mailed them and asked for one but I doubt if they will reply I also tried calling but just got a machine. What can I do they use ccbill.com to process credit cards could i call them?

11-01-2001, 01:09 PM	#2
Amputate Your Head There can be only one Industry Role: Join Date: Aug 2001 Location: Somewhere else Posts: 39,075	Sounds like you joined a paysite and tried to cancel, want a refund that's not forthcoming and so you came to an adult webmaster board to get an answer that you probably won't find. My advice is next time keep the membership... we gotta eat too.

11-01-2001, 01:10 PM	#3
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,224	Charge it back...Works for surfers and it can work for you too..

11-01-2001, 01:11 PM	#4
David65 Registered User Join Date: Nov 2001 Posts: 4	I joined a webhost not a paysite i only try to sell paysites

11-01-2001, 01:12 PM	#5
shunga Confirmed User Join Date: Apr 2001 Location: Loveland Posts: 994	What was their minimum period? You stayed with them for a week, but you might still be liable for the full month, possibly more, depending on their terms and conditions. If they charged you for time that after you cancelled which you weren't contracted for, then you certainly have a case.

11-01-2001, 01:15 PM	#6
ldinternet Confirmed User Join Date: Apr 2001 Posts: 8,245	I'd like to hear the name of the host you joined.

11-01-2001, 01:15 PM	#7
Dirty F Too lazy to set a custom title Industry Role: Join Date: Jul 2001 Posts: 59,204	Let me guess, IICinternet.com?

11-01-2001, 01:16 PM	#8
David65 Registered User Join Date: Nov 2001 Posts: 4	The first month was 10 bucks after that they bill you quarterly so they billed me for the next 3 months even though i canceled them.

11-01-2001, 01:30 PM	#11
SykkBoy Jesus loves bacon Industry Role: Join Date: Feb 2001 Location: Sin City, Motherfucker Posts: 19,969	I'm confused as to why a hosting company would use a third party processor though...it's actually not that hard to get a merchant account for a hosting company... I could see maybe a smaller content provider or a paysite, but it strikes me as odd for a hosting company (why pay 15% to a third-party when you only have to pay 1.5-2% with a merchant account?) ------------------ Making Bank Make $42 per TRIAL signup with over 100 sites plus webmaster tools like console and doorway generators and more Evil is as evil does Dark Dollars

11-01-2001, 01:43 PM	#12
Kimmykim bitchslapping zebras!!!!! Industry Role: Join Date: Jun 2001 Location: In a shack by the beach Posts: 16,015	Somebody's wearing duck pants I think.

11-01-2001, 01:45 PM	#13
David65 Registered User Join Date: Nov 2001 Posts: 4	I don't know but that's who they use it even says that on my credit card bill should i call ccbill.com about this issue? I don't know if they can do anything or not.