I joined a new host last month and I only stayed with them for a week if that do to no support and unanswered e-mails. They told me my account was canceled but now a few weeks later they charged my credit card. How can I get a refund? I e-mailed them and asked for one but I doubt if they will reply I also tried calling but just got a machine. What can I do they use ccbill.com to process credit cards could i call them?
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Sounds like you joined a paysite and tried to cancel, want a refund that's not forthcoming and so you came to an adult webmaster board to get an answer that you probably won't find. My advice is next time keep the membership... we gotta eat too.SIG TOO BIG -
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I joined a webhost not a paysite i only try to sell paysites
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What was their minimum period? You stayed with them for a week, but you might still be liable for the full month, possibly more, depending on their terms and conditions. If they charged you for time that after you cancelled which you weren't contracted for, then you certainly have a case.Clockwork Cash - ICQ: 355-26-288 / Email: admin AT clockworkcash DOT com
Asian Paysites : Exclusive Content : NATS or CCBill
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I'd like to hear the name of the host you joined.Comment
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Let me guess, IICinternet.com?Comment
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The first month was 10 bucks after that they bill you quarterly so they billed me for the next 3 months even though i canceled them.Comment
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Amp, you can buy content through CCBill, so it's possible you can buy hosting through their processing, too.Originally posted by Amputate Your Head:
Sounds like you joined a paysite and tried to cancel, want a refund
Clockwork Cash - ICQ: 355-26-288 / Email: admin AT clockworkcash DOT com
Asian Paysites : Exclusive Content : NATS or CCBill
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Have a long hard look through their terms and conditions before going any further. They might have you in the small print. And post the link here, too.Originally posted by David65:
The first month was 10 bucks after that they bill you quarterly so they billed me for the next 3 months even though i canceled them.Clockwork Cash - ICQ: 355-26-288 / Email: admin AT clockworkcash DOT com
Asian Paysites : Exclusive Content : NATS or CCBill
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I'm confused as to why a hosting company would use a third party processor though...it's actually not that hard to get a merchant account for a hosting company...
I could see maybe a smaller content provider or a paysite, but it strikes me as odd for a hosting company (why pay 15% to a third-party when you only have to pay 1.5-2% with a merchant account?)
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Somebody's wearing duck pants I think.Comment
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I don't know but that's who they use it even says that on my credit card bill should i call ccbill.com about this issue? I don't know if they can do anything or not.Comment
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If you will email me, [email protected], I will look into it for you.Originally posted by David65:
I don't know but that's who they use it even says that on my credit card bill should i call ccbill.com about this issue? I don't know if they can do anything or not.Comment
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