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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-13-2004, 11:55 AM   #1
dirtysouth
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Join Date: Jul 2003
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Posts: 2,613
Fucking POS Hosting Co

So I have a really large mainstream client I've hosted at www.cybrhost.com for 4 years now @$380.00 per month for a dedicated. Over the past 12 months they have been getting shittier and shittier with their support (won't take phone calls, etc). We bought the box up front from them for $2800 on top of the hosting bill which has NEVER been delinquent.

Today I get an email from them:

Quote:
Jeff, Dan and the techs have said a DOS attack on your server has now brought down our
network 3 times in the last 10 days and they have taken your server offline
permanently for abuse to prevent this anymore.

Dan says you will have to move your hostig elsewhere.

Rich Albert
Cybrhost Corporation
VP Fraud/Abuse Investigations
*~*
Hosting/Mail Support:
https://www.cybrhost.com/perldesk/cg...sk.cgi?do=main
, or http://www.cybrhost.com (Click on Live Assistance...)
Call toll free 866-300-MIVA (M-F 9am-6pm PT)
My client is taking 40-50 online orders a day due to the holiday rush (roughly 8-10k $$$ per day).

WTF is up with that? Is it standard procedure to shut an account down because they are being attacked? This is fucked up! Happy Monday!
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Old 12-13-2004, 11:57 AM   #2
retro
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If it's mainstream, talk to Jeff at SproketData (877-815-HOST) and tell him RetroDate referred you. We have 7 hosted boxes with them now for a few years and they are great.

We also have 3 boxes with rackspace for one of our projects, and they are fantastic but very expensive.
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Old 12-13-2004, 11:58 AM   #3
boner 2.0
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It's the time to move, at 380 / mo you won't have problem finding something else

EDIT: btw, If they can't deal with DDoS/DoS they should close their biz

Last edited by boner 2.0; 12-13-2004 at 12:00 PM..
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Old 12-13-2004, 12:02 PM   #4
ColBigBalls
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http://www.sinxstar.com/www3/

Hit these boys up. They always do well by me
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Old 12-13-2004, 12:02 PM   #5
JUSTB
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We host adult as well as mainstream.
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Old 12-13-2004, 12:03 PM   #6
Sharky
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That sucks.

Best of luck. If you are looking for someone who understands mainstream, hit me up. We do mostly mainstream hosting for clients and can take care of you quickly!
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Old 12-13-2004, 12:04 PM   #7
JUSTB
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Dell PowerEdge Web or Streaming Server
800 MHz FSB Motherboard
Intel P4 2.8 GHz HT w/1 GB cache
1 GB RAM
80 GB S-ATA HDD

$169/mo with 2000 GB of monthly transfer



Dell PowerEdge 1750 Dual Xeon Server

Dual Xeon 3.0 GHz HT
2 GB ECC Registered RAM
Three 36 GB SCSI HDD with RAID

Only $259/mo with 2000 GB of monthly transfer


All servers have 100 Mbps burstable connections.

Bandwidth providers include Level 3, UUNet, Progress Telecom, Aleron, and private peering.

OS Choices include: FreeBSD, Linux, or MS WIN 2003 Web Edition

24/7 Technical Support
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Old 12-13-2004, 12:08 PM   #8
dirtysouth
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I've had a dev server at Phatservers for a while now testing and configuring MIVA (their shopping cart) so I guess today is the "big launch". lol

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Old 12-13-2004, 12:12 PM   #9
Sly
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Quote:
Originally posted by dirtysouth
I've had a dev server at Phatservers for a while now testing and configuring MIVA (their shopping cart) so I guess today is the "big launch". lol

Hit up myself or the tech boys if you need any additional help brotha. I always have love for my southern friends.
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Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted

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Old 12-13-2004, 12:19 PM   #10
Robx
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DoS attacks suck, but that is defiantly the wrong way for a quality host to handle them.

Consider switching to Sinxstar Hosting. We offer competitive packages and enough features to satisfy the most complex mainstream sites.

Drop me a note on ICQ, I'd like the chance to talk to you in order to find out exactly what you need. 124-249-781.
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Old 12-13-2004, 12:54 PM   #11
dirtysouth
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Quote:
Originally posted by Sly
Hit up myself or the tech boys if you need any additional help brotha. I always have love for my southern friends.
Phatservers 4L!

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Old 12-13-2004, 01:03 PM   #12
mardigras
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I'd drop them in a heartbeat. If
they'd blame you for a DOS attack
they'd blame you for spoofed virus
emails or many other situations
outside of your control. There's too
much quality hosting available to
deal with dickheads.
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Old 12-21-2004, 08:55 AM   #13
CaroMark
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Happy Holidays from Candid Hosting Jeff!

If I can be of any assistance please let me know and if you are at Internext please swing by and say Hi!
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[email protected] Support is everything!
ICQ# 40467849, AIM MMemmer333

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Old 12-21-2004, 09:06 AM   #14
Tala
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Ouch Jeff. That sucks.

I'll see you at Internext. Stories like this make me glad that I use a professional hosting company instead of someone who's going to blame me for shit beyond my control.
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ICQ: 11120676 | Google: mindcrime | Skype: suitemindcrime|E-Mail: mindcrime AT gmail.com|PR girl with great writing skills for hire!!!! Contact me to work for YOU!|TECHIEMEDIA? 24/7 support from some of the best techs in the biz. Tell Jim that I sent you.
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Old 12-21-2004, 09:12 AM   #15
tranza
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Ouch, that sucks BIG TIME!

Hire some kids to hack their page as payback....
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Old 12-21-2004, 09:14 AM   #16
slapass
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Candid has set me up very fast before. and with the way DNS works now days he could be filling orders later today.
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