Looking for EPassporte opinions - GoFuckYourself.com

Black Dog · 12-01-2004, 04:08 PM

We are considering Epassporte to pay our studios and affiliates. I am looking for any kind of feedback or experiences you can share regarding paying affiliates with Epassporte.

Thanks in advance!

B

BRISK · 12-01-2004, 04:16 PM

Pearl Noir Studio · 12-01-2004, 04:17 PM

i love it and it never gave me any problems. Good tool to use

AlienQ - BANNED FOR LIFE · 12-01-2004, 04:26 PM

What are you waiting for?

I hate em...

But you goto love em at the same time.
Its porn thing where love and hate have to find common ground.

THe common ground is simple.

They work and do fine.

Whats the bitch?

I dunno I will think of somthing.

Its kinda like me hating 12clicks cuz he is republican but really it makes a fuck of difference in the business decisions.

Black Dog · 12-03-2004, 10:33 AM

Thanks for the replies. Anyone else?

B

Veterans Day · 12-03-2004, 10:34 AM

I will be awaiting your "epassports sucks thread"

Babaganoosh · 12-03-2004, 10:38 AM

Their customer service is terrible. Don't use them. You'll regret it.

Veterans Day · 12-03-2004, 10:39 AM

Quote:

Originally posted by Armed & Hammered
Their customer service is terrible. Don't use them. You'll regret it.

I called 2 days ago and got this " Hi we are upgrading.......click.....hello? helllo?

Rand · 12-03-2004, 11:50 AM

Quote:

Originally posted by Veterans Day
I called 2 days ago and got this " Hi we are upgrading.......click.....hello? helllo?

Yes. ePassporte was having some trouble with their phones a few days ago. Technology doesn't always work the way it's supposed to.

Black Dog - ePassporte has hundreds of thousands of account holders and a few who like to complain too. But all in all, you'll find it to be a great way to move money and accept payments.

It's ideal for sending money to people you pay on a regular basis. If that is you primary need, you'll want to get an ePassporte business account. There are several benefits such as no load fees (only cost is the wire) unlimited B2P transactions, instant transfers, batch processing (if needed) and more. Feel free to hit me up if I can help with anything. Rand @ Paycom (dot) net.

Rebecca Love · 12-03-2004, 11:52 AM

I use them and like it ....just took me a bit to figure it all out....but they paid me so Im happy.

thank you epass! Speaking of, I need to set up epoch for my web site.

xclusive · 12-03-2004, 11:53 AM

I think that offering it would be the right idea...

Paro · 12-03-2004, 12:01 PM

Quote:

Originally posted by Rebecca Love
I use them and like it ....just took me a bit to figure it all out....but they paid me so Im happy. thank you epass! Speaking of, I need to set up epoch for my web site.

Hello Rebecca Love,

Please feel free to contact me directly at 310/577-2439 or icq 159639902. I can assist you with any questions regarding epassporte or Epoch.

aleck · 12-03-2004, 03:17 PM

pornpf69 · 12-03-2004, 03:23 PM

they are the best!

digifan · 12-03-2004, 04:05 PM

Quote:

Originally posted by Paro
Hello Rebecca Love,

Please feel free to contact me directly at 310/577-2439 or icq 159639902. I can assist you with any questions regarding epassporte or Epoch.

Epassporte rocks and Paro is awesome

Babaganoosh · 12-03-2004, 04:08 PM

epassporte does NOT rock. They still won't respond to customer service requests. I guess I will keep harassing them until someone graces me with a response.

baddog · 12-03-2004, 04:11 PM

over all I have to give them an A rating

Jay_StandAhead · 12-03-2004, 04:13 PM

I gotta say I LOVE ePassporte. Been using them since day 1, and never had any major problems.

I don't go anywhere without my ePassporte!

PMdave · 12-03-2004, 04:25 PM

Been using tem for almost 2 years no. Almost without problems. Only thing that I'm having the last 2 weeks is that charges are done twice once cleared and once pending. SUCKS big time., but hey deleted all the pending charges (after some emailing and me complaining here on gfy). They should just find a way to delete the pending charges once there is a cleared one for the same transaction.

That's about the only bad thing I can say after 2 years of using them.... so thats alot better than any other service I ever used (offline+online)

shaliza · 12-03-2004, 05:12 PM

I LOVE EPASSPORTE!

GTS Mark · 12-03-2004, 05:13 PM

epassporte is great, we put through thousands of dollars a month in transactions with them.

DH

shaliza · 12-03-2004, 05:20 PM

Quote:

Originally posted by DrinkingHard
epassporte is great, we put through thousands of dollars a month in transactions with them.

DH

Aww you guys are great clients!

When do I get to take you out for some holiday beers?

Shaliza

TheMob · 12-03-2004, 05:21 PM

ePassporte works pretty well.. no problems!

Furious_Male · 12-03-2004, 05:21 PM

You will make your affiliates happy that I know.

Black Dog · 12-03-2004, 06:17 PM

Thanks a lot for the feedback!

B

Decadawn · 12-03-2004, 06:52 PM

I think it's great... I can't wait until my sponsor supports it!

Imageauction · 12-04-2004, 09:17 AM

Epassporte is good and definately of use to anybody in the adult industry but that being said it does have some issues that are not being addressed. We have a commercial account, so these comments are limited to commercial accounts.

1) Bad reporting capabilities. No ability to retrieve transaction details over 30 days old.

2) Incoming payment fees are high at 9.95%. Certainly better than say taking money through a 3rd party processor but this level is not justified when the money is coming from existing funded ePassporte accounts and not from a credit card.

3) Delay of 2 weeks before funds are available then delay until funds reach $50 to move from your epPurchase Account to your main account and then $2 fee (potentially 4% of your funds if you get only $50 per week).

4) Charges of $2 per payment sent from a Commercial account. This is significantly more than the 25 cents for payments sent from a personal account (which most businesses are using). Workaround (this was recommended by an ePassporte employee) is to create a personal account and fund that account one time for $2 and then send money to everyone you need to send money to at 25 cents (or $1 if you do more than 5 a day). Of course if you're only sending to one person or to hundreds of people this may not be an effective tool.
This charge disparity causes significant problems when we are paying people because we have to explain to them that we are deducting the $2 from their pay for ePassporte fees and because they don't have commercial accounts they don't understand it.

SCENARIO....the way we interact with ePassporte is that a customer pays us for some content on our site http://www.imageauction.com then when the funds are available we pay the seller. Lets take an example of the customer paying $56. Immediately ePassporte takes 9.95% (or $5.57). That leaves $50.43. Assuming we had no other money in our epPurchase account, those funds would be transfered to our main account less the $2 fee leaving $48.43. Assuming we have no other money in our main account we have $46.43 to pay out because ePassporte charges an additional $2 for each payment sent. So the seller can only get $46.43 or 82% of the original amount paid. This of course doesn't include our commission. But you can see in this scenario ePassporte is costing 18%.

My complaints about ePassporte are as follows

Confusing system of epPurchase and ePassporte accounts. I think they have to do this to comply with some Visa regulations but they could do a better job of explaining whats going on.
Transaction fees should be for receiving money only, no charges for sending money. Its much more palatable for people to take a hit when getting money.
Better reporting capabilities

Hope this helps.

Project-Shadow · 12-04-2004, 09:19 AM

Alot of major adult affiliate sites use it.. that should be justification enough.

Forkbeard · 12-04-2004, 09:56 AM

Quote:

Originally posted by Rand
It's ideal for sending money to people you pay on a regular basis.

Uh, it's GOOD, but it's not ideal. Sorry, Rand.

The flaw I've spotted is the lack of real email notification to people who receive payments. I get various affiliate payments by Epassporte, but I don't get any email notification that I've received a payment. I have to log in to the so-called email (actually, webmail) on the Epassporte site to find out what payments I've received.

I also pay for my hosting this way. This month I paid my host two days after invoicing, but got an overdue notice at the end of the month. Turned out my money was sitting in his Epassporte account, but he hadn't gotten any notification of it and hadn't thought to check. His fault, sure, but proof that Epassporte isn't everything it could be from a usability perspective.

Rand, any hope of getting Pop3 access to read our Epassporte email?

tonkagunner · 12-04-2004, 09:58 AM

It is an excellent last resort billing solution for adult

cocky · 12-04-2004, 10:03 AM

I just want wires or checks. Wires are nice since I'm out of the country 3 months of the year.

Shags · 12-04-2004, 11:02 AM

Quote:

Originally posted by Armed & Hammered
epassporte does NOT rock. They still won't respond to customer service requests. I guess I will keep harassing them until someone graces me with a response.

What he said

Boss Traffic Jim · 12-04-2004, 11:06 AM

Quote:

Originally posted by Armed & Hammered
Their customer service is terrible. Don't use them. You'll regret it.

I have heard this time and time again. I would stay away....far away

JamesK2 · 12-04-2004, 11:10 AM

customer support sucks

GTS Mark · 12-04-2004, 11:36 AM

Quote:

Originally posted by shaliza
Aww you guys are great clients!

When do I get to take you out for some holiday beers?

Shaliza

See ya tonite!

DH

Dalai lama · 12-04-2004, 11:37 AM

they rock

SpeakEasy · 12-04-2004, 12:15 PM

Quote:

Originally posted by JamesK
customer support sucks

I've heard that also, many many many times.

flashfreak · 12-04-2004, 12:27 PM

first of all I think epassporte's fees are high. for transfers it's $5 for every $100 and $50 to withdraw via wire - this is retarded.
I considered epassporte as a payment option few months ago, I signed up and the signup form had errors so I'm not sure the script sent my info. I e-mailed epassporte 2 times, once per week to ask them abot this... no answer.

try also moneybookers, their fees are lower - transfer fees are 0.75% canned to 4 euro and wire is 2.4 euro because they have branches worldwide in all major countries).
Also customer support is way better than epassporte's.

baddog · 12-04-2004, 12:40 PM

Quote:

Originally posted by Black Dog
I am looking for any kind of feedback or experiences you can share regarding paying affiliates with Epassporte.

Thanks in advance!

B

my affiliates seem to appreciate it, and it only costs $.25 to keep them happy . . . so why not?

12-01-2004, 04:08 PM	#1
Black Dog Confirmed User Join Date: Jan 2004 Location: Toronto, Earth Posts: 1,108	Looking for EPassporte opinions We are considering Epassporte to pay our studios and affiliates. I am looking for any kind of feedback or experiences you can share regarding paying affiliates with Epassporte. Thanks in advance! B __________________ Looking for a great program that converts ANY traffic? Me too! :-P

12-01-2004, 04:16 PM	#2
BRISK Too lazy to set a custom title Join Date: Feb 2003 Posts: 12,240	__________________ I post on GFY so that when people ask me what I do, I can tell them that I work with the mentally retarded.

12-01-2004, 04:26 PM	#4
AlienQ - BANNED FOR LIFE best designer on GFY Join Date: Mar 2003 Location: IALIEN.COM - High Definition Video and Photographic Productions -ICQ 78943384 Posts: 30,307	What are you waiting for? I hate em... But you goto love em at the same time. Its porn thing where love and hate have to find common ground. THe common ground is simple. They work and do fine. Whats the bitch? I dunno I will think of somthing. Its kinda like me hating 12clicks cuz he is republican but really it makes a fuck of difference in the business decisions. __________________ NAKED HOSTING FTW!11 I'm On The INSANE PLAN $9.95/mo! \| The Alien Blog Adult News Worth Reading Updated Daily \| Content For Sale! 641 PICS 216 MINUTES OF VIDEO $350.00 \|ICQ: 78943384 \| Last edited by AlienQ - BANNED FOR LIFE; 12-01-2004 at 04:28 PM..

12-03-2004, 10:33 AM	#5
Black Dog Confirmed User Join Date: Jan 2004 Location: Toronto, Earth Posts: 1,108	Thanks for the replies. Anyone else? B __________________ Looking for a great program that converts ANY traffic? Me too! :-P

12-03-2004, 10:34 AM	#6
Veterans Day Confirmed User Join Date: Jul 2003 Location: The Windy City Posts: 8,403	I will be awaiting your "epassports sucks thread" __________________ Build a Massive Traffic Network, Hands FREE, Totally Automated

12-01-2004, 04:17 PM	#3
Pearl Noir Studio Confirmed User Join Date: Nov 2004 Posts: 167	i love it and it never gave me any problems. Good tool to use

12-03-2004, 10:38 AM	#7
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	Their customer service is terrible. Don't use them. You'll regret it.

12-03-2004, 11:52 AM	#10
Rebecca Love Skinemax BQueen Industry Role: Join Date: Jul 2004 Location: Las Vegas NV Posts: 2,145	I use them and like it ....just took me a bit to figure it all out....but they paid me so Im happy. thank you epass! Speaking of, I need to set up epoch for my web site. __________________ Kisses, Rebecca Love "Skinemax BQueen of Late-Nite" www.RebeccaLove.com Last edited by Rebecca Love; 12-03-2004 at 11:56 AM..

12-03-2004, 11:53 AM	#11
xclusive Too lazy to set a custom title Join Date: Apr 2004 Location: Buffalo, NY Posts: 35,218	I think that offering it would be the right idea... __________________ I support MediumPimpin.com / Shemp's Outlawtgp.com /

12-03-2004, 03:17 PM	#13
aleck Confirmed User Join Date: Jan 2001 Posts: 940	__________________ come trade shemale traffic here

12-03-2004, 03:23 PM	#14
pornpf69 Too lazy to set a custom title Join Date: Jun 2004 Location: Brasil Posts: 15,782	they are the best! __________________ Delight Toys Store! Cumming Sooooon MY ICQ# 169833797

12-03-2004, 04:08 PM	#16
Babaganoosh ♥♥♥ Likes Hugs ♥♥♥ Industry Role: Join Date: Nov 2001 Location: /home Posts: 15,841	epassporte does NOT rock. They still won't respond to customer service requests. I guess I will keep harassing them until someone graces me with a response. __________________ I like pie.

12-03-2004, 04:11 PM	#17
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	over all I have to give them an A rating Last edited by baddog; 12-03-2004 at 04:12 PM..

12-03-2004, 04:13 PM	#18
Jay_StandAhead Confirmed User Industry Role: Join Date: Jul 2002 Posts: 3,103	I gotta say I LOVE ePassporte. Been using them since day 1, and never had any major problems. I don't go anywhere without my ePassporte! __________________ Our Programs: StandAhead \| IndieBucks \| BoyCrushCash \| Phoenixxx \| EmoProfits \| BritishBucks \| HunkMoney \| LatinoBucks Make $$$ with Gay! Lowest Minimum Payouts in the Business, Perfect Track Record, Amazing Sites

12-03-2004, 04:25 PM	#19
PMdave Confirmed User Join Date: Dec 2003 Posts: 1,517	Been using tem for almost 2 years no. Almost without problems. Only thing that I'm having the last 2 weeks is that charges are done twice once cleared and once pending. SUCKS big time., but hey deleted all the pending charges (after some emailing and me complaining here on gfy). They should just find a way to delete the pending charges once there is a cleared one for the same transaction. That's about the only bad thing I can say after 2 years of using them.... so thats alot better than any other service I ever used (offline+online)

12-03-2004, 05:12 PM	#20
shaliza Confirmed User Industry Role: Join Date: Dec 2002 Location: toronto Posts: 548	I LOVE EPASSPORTE! __________________ Email: shaliza.somani at ePassporte dot com

12-03-2004, 05:13 PM	#21
GTS Mark Vrume Mark Industry Role: Join Date: Jan 2001 Location: Toronto, Canada Posts: 20,912	epassporte is great, we put through thousands of dollars a month in transactions with them. DH

12-03-2004, 05:21 PM	#23
TheMob Confirmed User Join Date: Jan 2003 Location: 2006 Posts: 8,584	ePassporte works pretty well.. no problems!

12-03-2004, 05:21 PM	#24
Furious_Male Doing the grind since 99 Industry Role: Join Date: Oct 2003 Location: Buffalo NY Posts: 16,883	You will make your affiliates happy that I know. __________________ Living in Virtual Reality Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws

12-03-2004, 06:17 PM	#25
Black Dog Confirmed User Join Date: Jan 2004 Location: Toronto, Earth Posts: 1,108	Thanks a lot for the feedback! B __________________ Looking for a great program that converts ANY traffic? Me too! :-P

12-03-2004, 06:52 PM	#26
Decadawn Confirmed User Industry Role: Join Date: Feb 2002 Location: Montreal Posts: 1,286	I think it's great... I can't wait until my sponsor supports it!

12-04-2004, 09:17 AM	#27
Imageauction Confirmed User Join Date: Dec 2002 Location: Tampa Posts: 355	Epassporte is good and definately of use to anybody in the adult industry but that being said it does have some issues that are not being addressed. We have a commercial account, so these comments are limited to commercial accounts. 1) Bad reporting capabilities. No ability to retrieve transaction details over 30 days old. 2) Incoming payment fees are high at 9.95%. Certainly better than say taking money through a 3rd party processor but this level is not justified when the money is coming from existing funded ePassporte accounts and not from a credit card. 3) Delay of 2 weeks before funds are available then delay until funds reach $50 to move from your epPurchase Account to your main account and then $2 fee (potentially 4% of your funds if you get only $50 per week). 4) Charges of $2 per payment sent from a Commercial account. This is significantly more than the 25 cents for payments sent from a personal account (which most businesses are using). Workaround (this was recommended by an ePassporte employee) is to create a personal account and fund that account one time for $2 and then send money to everyone you need to send money to at 25 cents (or $1 if you do more than 5 a day). Of course if you're only sending to one person or to hundreds of people this may not be an effective tool. This charge disparity causes significant problems when we are paying people because we have to explain to them that we are deducting the $2 from their pay for ePassporte fees and because they don't have commercial accounts they don't understand it. SCENARIO....the way we interact with ePassporte is that a customer pays us for some content on our site http://www.imageauction.com then when the funds are available we pay the seller. Lets take an example of the customer paying $56. Immediately ePassporte takes 9.95% (or $5.57). That leaves $50.43. Assuming we had no other money in our epPurchase account, those funds would be transfered to our main account less the $2 fee leaving $48.43. Assuming we have no other money in our main account we have $46.43 to pay out because ePassporte charges an additional $2 for each payment sent. So the seller can only get $46.43 or 82% of the original amount paid. This of course doesn't include our commission. But you can see in this scenario ePassporte is costing 18%. My complaints about ePassporte are as follows Confusing system of epPurchase and ePassporte accounts. I think they have to do this to comply with some Visa regulations but they could do a better job of explaining whats going on. Transaction fees should be for receiving money only, no charges for sending money. Its much more palatable for people to take a hit when getting money. Better reporting capabilities Hope this helps. __________________ SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

12-04-2004, 09:19 AM	#28
Project-Shadow Confirmed User Industry Role: Join Date: Feb 2003 Posts: 7,340	Alot of major adult affiliate sites use it.. that should be justification enough.

12-04-2004, 09:58 AM	#30
tonkagunner Confirmed User Join Date: Mar 2003 Posts: 830	It is an excellent last resort billing solution for adult __________________ Traffic Cash Gold

12-04-2004, 10:03 AM	#31
cocky Confirmed User Join Date: Jan 2004 Location: On my couch rubbing one off ! Posts: 2,044	I just want wires or checks. Wires are nice since I'm out of the country 3 months of the year. __________________ The Best Porn Site

12-04-2004, 11:10 AM	#34
JamesK2 Confirmed User Join Date: Aug 2004 Location: The Netherlands Posts: 6,589	customer support sucks __________________

12-04-2004, 11:37 AM	#36
Dalai lama Strength and Honor Join Date: Jul 2004 Location: Europe Posts: 16,540	they rock __________________ A program you can trust. Gallerybooster Run multiply TGPs of 1 script

12-04-2004, 12:27 PM	#38
flashfreak Confirmed User Industry Role: Join Date: Jun 2002 Location: cloud number 9 Posts: 4,396	first of all I think epassporte's fees are high. for transfers it's $5 for every $100 and $50 to withdraw via wire - this is retarded. I considered epassporte as a payment option few months ago, I signed up and the signup form had errors so I'm not sure the script sent my info. I e-mailed epassporte 2 times, once per week to ask them abot this... no answer. try also moneybookers, their fees are lower - transfer fees are 0.75% canned to 4 euro and wire is 2.4 euro because they have branches worldwide in all major countries). Also customer support is way better than epassporte's. __________________ SEO Mogul \| ICQ: 163671223