What about the tooth fairy? Ofcourse you still beleive in her.

Absolutely :thumbsup

And NOBODY is taking her away from me!

:Graucho

Can somebody in the area stop by their office and see what's up?

Nexus XI Communications Inc.
#230-11215 Jasper Ave
Edmonton AB T5K 0L5
Canada

Good idea.

I checked the weather and news for Edmonton over past couple days - no snow storms or serious events.

It's a mailbox etc. address.
They don't have an office.

Maybe someone could wait infront? :1orglaugh

haha...from the looks of it, there are only about 5 people who use(d) them anyways. :)

How did you arrive at that conclusion?

http://www.google.com/search?hl=en&q...T5K+0L5+canada

Never mind

http://findabusiness.yellowpages.ca/...080857506.html

This is not good news. I had a client who just signed up to use them

They may want to reconsider

They seem to be using a popular mailbox franchise which does have a number for inquiries.

I don't have anything outstanding in receivables with them, but if some of you do and want to call their box holder to see what's up with them:

http://findabusiness.yellowpages.ca/...080857507.html

My paysite is fried too. Anybody know of a third-party CC processor that will process visa for canadians?

Are my visa days over?? :eek2

Nexus only processed for Canadaians in Canada, that's why not many people use them. But the ones who did sure know how good they were. Especially Dalin, he's (was?) a great guy. John was prompt to help too. I don't understand why they are so good when things go well then have such little balls when something goes wrong. They could make an announcement like ibill did. It won't change the outcome not letting us in the dark. This is deceiving.

Tragedy: I might have a solution in 48 hours. Keep an eye on this thread and I will post the info as soon as I get the confirmation I am waiting for. (Might help all Canadian webmasters in need of processing).

Verotel.

They kept me going while Nexus went down.

They are legitimate offshore, Canadians qualify without need for establishing businesses elsewhere, and their payments have always been on time.

-Dino

http://www.google.ca/search?hl=en&q=...e+Search&meta=

:glugglug

No changes I see... :(

Did you happen to notice the post immediately following?

Yes, why?

STAY AWAY FROM NEXUS XI IF YOU LIKE YOUR HARD EARNED MONEY!!!!


I don't recommend you to use nexusxi.com
Or unless you like to work for free!

Last week nexusxi.com refunded all our members.
Without warning, without notice, without explanation.

Few days later they "explained" that "our member called them that he cannot login to our members area".
They don't even bothered to check it and they just fucking refunded all our members!!!
Without contacting us or without checking our site.

And that guy that called them? Well by logs I see he was member for about 10 minutes.

So for 1 fucking motherfucker that just called and told them some story they fucking refunded all our members.

So we were working for free last month!!!

STAY FUCKING AWAY from nexusix.com !!!

I'm sorry for my fucking language but they don't even wrote us sorry we fucked it.

So beware of nexusix.com because next time they can fuck you!!!

I told you to ignore the preceeding question with a link showing it was a Mailboxes, etc . . . . I guess you needed to bump your post count or something

Unlike you, I don't give a shit about my post count. Carry on n00b. :glugglug

yeah that's me . . .idiot

Purely, idiot.

:glugglug

Your 100% pure idiot? Sorry, I will try to remember that.

Sorry, my bad, that should read: You're 100% pure idiot?

nexus tends to refund at will in order to avoid chargebacks but this is the first time I heard of a massive refund like that! They've only refunded two memberships since june, in my case.

As far as verotel goes they have a $1500 startup fee. Now since nexus is down, you can argue that you get what you pay for. But in today's climate, paying a $1500 fee does not guarantee that your payment processor will be here tommarrow.

I might check out ecommerceglobal but they got blasted here on gfy, so I dunno.

Nexus has done a couple of refunds off of my account too but nothing massive. Its not like them to do that. Don't blast them for everything now that they are (probably) out of biz. They are very good at what they do but its unacceptable to have no communication with their clients because they have a problem with their bank/merchant account. It won't change anything to let us know what is going on. I think we've all elected to use other processors anyways but if they survive this, by getting a new merchant for example, I don't think I could trust them again.
People panic but there are many processors out there. Its just sometimes hard to find them. The biggest challenge is finding one that will not go out of biz. Surviving the 1% C/B ratio is not impossible to do.

I agree.

I'm sure we are all getting pretty tired of wasting time and losing money with every switch. Our (Canadian) bandwidth costs are high enough that we cannot afford to have our weekly wires jeopardized like this.

As far as other processors go, and in light of all of these experiences, here's a minimum check list of due diligence for trying another processer (feel free to add to this list):

- The processor must have a verifiable legal identity (ie. legal business name, city/country of registration, the bank(s) they process and payout through).

- The processor must have an office with a verifiable physical address (not a PO box).

- The principles and managers of (admin, security, sales, webmaster support, billing support) must be presented as real people with real phone numbers and real contact information. NOT an answering service which will get back to you (with the exception of genuine overloading of calls).

- A detailed and specific (not vague claims) verifiable outline of the processor's history along with their legal terms clearly presented and accessible up front (not forthcoming after you have already gone half-way into their signup).

- Any representative/spokespersons of the processor must have valid corporate contact information and respond to/address the webmaster community directly (NOT a anonymous 'puppet' who dodges the tough questions, trolls forums, and claims to be in direct contact with a principle as some sort of assurance).

- The processor must have 24/7 tech and sales support with real people on the end of the line - NOT message machines.

- The processor must demonstrate an understanding of processor history (case studies of all major failures), CC territorial issues (US/INT) and have a strong solid arguement how their business structure does not fall under risky cross-jurisdictional conflicts - rather than suggesting "not to worry" or "you can't really guarantee anything in this business" as one 'processor' told me recently.

To my thinking, given that even processors which met most/all of the above requirements have still gone down, starting up with one who does not meet at least ALL of the above criteria is not a wise move.

What do you guys think?

-Dino

The problems come from the banks and visa and not from the various companies that attempt to stay in this kind of biz, no matter how big or small they are and no matter how good their service is. Verotel sucks but is still here because they are very BIG. Their financial weight is huge (I got this info from a very good source) and that's what kept them alive. They paid fines and didn't go out of biz. All the ones that disappeared couldn't afford to pay the fines and remain. Nothing can guarantee safety. The only real possibility is to get your own merchant account from your bank and try not to pop the C/B ratio. This way you don't pay the bill because a 3rd party processor offered its service to the wrong sites giving them a C/B level too high and forcing them to shut down.

I have a merchant account with gateway and virtual terminal but i can't find a damn comapny to set me up with member management and automatic rebilling. Can somebody here help?

I'd also like to add that copanie like pswbilling got praised for its fraud scrubbing and security but still got shut down by those who made the praise! F.U.C.K visa. They fine them and seize the honest webmaster's money. That's all it is: THEFT.

Meh... what third party processors are left at this point?

Bump in case anyone's heard anything.

Nothing yet but it will surely happen today. Its still early down there where they are.

Good morning,

I'm on the west coast, and I have reached them on the phone at this time last week.

For those of us who just started up with them, we're looking for some closure.

I'm sorry about those of you who have lots of money at stake.

-Dino

Hi Dino, Hello Everybody.

Still no news and payouts go out tomorrow. This is really unusual. IF they don't payout tomorrow their actions (or lack of) really stink. IF they do pay us, I'll be astonished and perplexed.
A few more hours to go...

Hmmm, just to address these to qualifiers . . . I think IBill and Enron provided those. Did that help?

Anyone taking new sales with them or seeing rebills?

my contacts are still not seeing anything positive with nexus . . time to move on

Will suggest checking out eCommerceGlobal.com - click this link and save 1% on processing rate - these guys are in it for the long run