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Old 11-10-2004, 05:06 PM   #1
DamageX
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Announcement: DamageX TGP/MGP site building clients (NOT spam)

This affects all our clients who have been scheduled for start until and including Friday Nov 12th, and whose sites are not yet finished.

Due to the recent delays in our services, there will be a 10% compensation to all affected clients. This compensation will take the form of either an increase in traffic, in addition to the ordered site size, or a 10% discount on the site growing fee. You can opt to take the additional traffic, use the discount on the current order or use it on a future order, you're free to choose. Or, if you have some other idea for an equivalent compensation, do not hesitate to contact us and we will do our best to accomodate your wishes.

Regarding our continued services, these will hopefully be a lot faster than now. This is the reason why the recent delays occured to begin with, as I have relocated abroad, in order to set up an office and hire additional staff, so we can cope with the increasing demand. The reason why I opted for doing everything in-house is so that we can continue insuring the quality of our services, through running everything under my direct supervision, being physically present to coordinate things. This is why, after careful consideration, we decided against hiring people to work from home.

Regarding our now infamous waiting list, we're all set and chewing our way through it as fast as humanly possible. There will be additional staff trained as we go along, so that we can continue speeding things up to the point where we can virtually eliminate the waiting list altogether. Obviously this will not happen overnight, but we will keep striving for steady improvement.

I would also like to apologize to everyone who's been affected by this, directly and indirectly. I'm sorry for any inconvenience this may have caused and I hope that our efforts and commitment to improvement, in addition to the discount/compensation, will help smooth things a bit.

Now, I will be heading back to work, as you all know I have quite a lot of that, and bid everyone a good and prosperous evening. Later everyone!
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Old 11-10-2004, 05:09 PM   #2
LadyMischief
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Awesome stuff man! Glad to hear it!


Good luck with the new office/staff!
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Old 11-10-2004, 05:15 PM   #3
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Please do not hesitate to send me a message on ICQ if you have any questions, opinions or anything you would like to discuss about pricing and timelines.

I'm usually available all the time, and if i'm not.. I will definitely get back to you in a timely manner.

My ICQ # is 16307149

Thanks for your time and patience. We're working hard to provide the best possible service to all of our present, and potential clients.

/Crak

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Old 11-10-2004, 05:15 PM   #4
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Congrats on the staff increase! Cheers to the discounts! That'll make your clients very happy!
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Old 11-10-2004, 05:19 PM   #5
V_RocKs
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Always nice when a service oriented business does something like this to say they appreciate your money just as much as you do.
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Old 11-10-2004, 05:21 PM   #6
DamageX
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Quote:
Originally posted by LadyMischief
Awesome stuff man! Glad to hear it!


Good luck with the new office/staff!
Thanks, appreciate the good luck wishes! I'll try to avoid relying on luck though, just hope my body and brain copes with the working hours I intend to put in the following weeks.

And check your stats.
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Old 11-10-2004, 05:23 PM   #7
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Good stuff dude, ive been thinking a while about hiering you guys, this didnt want me to do it any less
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Old 11-10-2004, 05:24 PM   #8
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Originally posted by DamageX

And check your stats.
jact happy.
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Old 11-10-2004, 05:25 PM   #9
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Very cool!

Too bad I'm not on the November list..... I'm wayback on the January list. Will my date maybe be moved into December now? Either way, I'm just excited to be getting your services.
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Old 11-10-2004, 05:32 PM   #10
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dammagex i have a question if you dont mind, you say you build to 100k stable, do you have any kind of guarantee on this? Does this mean if i have you build up the traffic to 100k a day if i do nothing to promote the site it will still receive 100k a year from now?
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Old 11-10-2004, 05:35 PM   #11
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Very cool!

Too bad I'm not on the November list..... I'm wayback on the January list. Will my date maybe be moved into December now? Either way, I'm just excited to be getting your services.
Since we have hired a good sized in-house staff, everything is going to run more smoothly and faster than ever before.

We are working to cut down the waiting list as fast as humanly possible, so most likely, your date will be moved much closer.

I will notify everyone if or whenever we decide it's time to re-schedule the list.

You can always check in with me as often as you would like

I'm open to anybody's questions also regarding our services.
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Old 11-10-2004, 05:36 PM   #12
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jact happy.
Best thing I heard today. Especially considering our conversation yesterday, where you were stating the exact opposite.
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Old 11-10-2004, 05:45 PM   #13
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Originally posted by Bigwilly
dammagex i have a question if you dont mind, you say you build to 100k stable, do you have any kind of guarantee on this? Does this mean if i have you build up the traffic to 100k a day if i do nothing to promote the site it will still receive 100k a year from now?
As much as I would like to offer such a guarantee, it's impossible to do. This is natural, as I cannot guarantee something that is out of my control. We simply cannot be held responsible for your abilities, or lack thereof, to manage the site after we hand it over to you. Although the effort needed to manage it, after we've grown it, is not big, the site still needs being attended to. If you plan on not touching it for a year, then the probability of ending up with a dead site is high, due to a number of factors that influence its stability. Sure, some may well sustain the traffic volume, and in some cases even grow further, but the chances of something like this happening aren't overwhelmingly good. To put it another way, you need to protect your investment.
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Old 11-10-2004, 05:45 PM   #14
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Best thing I heard today. Especially considering our conversation yesterday, where you were stating the exact opposite.
That never happened.
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Old 11-10-2004, 05:54 PM   #15
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That never happened.
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Old 11-10-2004, 05:59 PM   #16
bestwaysex
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That never happened.
"I'm not very amused"
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Old 11-11-2004, 12:15 AM   #17
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"I'm not very amused"
That still happened.

Bump for the night crew.
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Old 11-11-2004, 12:20 AM   #18
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want some more biz?
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Old 11-11-2004, 12:38 AM   #19
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Good stuff and Congrats!
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Old 11-11-2004, 10:21 AM   #20
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want some more biz?
Nothing wrong with more biz.

Hit up CraK on ICQ, he'll put you down for a spot.
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Old 11-11-2004, 02:00 PM   #21
bestwaysex
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Nothing wrong with more biz.

Hit up CraK on ICQ, he'll put you down for a spot.
Yep, i'm always around if you wanna get on the list..

ICQ: 16307149
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Old 11-11-2004, 04:16 PM   #22
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Bump, just in case we missed someone.

Now I'm going to bed. Was gonna treat myself to 8hrs of sleep, but it's too late for that now, only got about 5hrs left until I need to be up.

Anyway, good night everyone and don't work/post yourselves to death.
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