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Why is it that all tech support people are dumbasses Why is it that all tech support people are dumbasses
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Old 09-12-2004, 07:42 PM   #1
Shoehorn!
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Why is it that all tech support people are dumbasses
It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.
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Old 09-12-2004, 09:43 PM   #2
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They're cheap. Most of them are kids right out of high school
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Old 09-12-2004, 09:45 PM   #3
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If you were really smart would you work there? Or would you like to pay more for the product so that they can get better workers?
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Old 09-12-2004, 09:46 PM   #4
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Because its outsourced to India and Engish is not their primary language.
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Old 09-12-2004, 09:50 PM   #5
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Quote:
Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.
Oh man, so true, whenever I call Linksys I get some guy right off the boat. Half the time is spent with me trying to translate what is being said into English.
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Old 09-12-2004, 09:54 PM   #6
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99.9% of them are reading from a scripted book

problem = this , then ask question 1, if answer is this ask question 2

i've had this problem with gateway back in the day it was like tryin to talk to a retard
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Old 09-12-2004, 11:04 PM   #7
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Quote:
Originally posted by jacked
99.9% of them are reading from a scripted book

problem = this , then ask question 1, if answer is this ask question 2

i've had this problem with gateway back in the day it was like tryin to talk to a retard
I never really thought about this but it makes sense. Most of the people are too dumb to try and come up with a solution themselves.
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Old 09-12-2004, 11:18 PM   #8
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Quote:
Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.
Maybe next time try to ask in their native language. LOL
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Old 09-12-2004, 11:26 PM   #9
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Old 09-12-2004, 11:28 PM   #10
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Quote:
Originally posted by HighOnAcid
Because its outsourced to India and Engish is not their primary language.
I know DAT'S right...
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Old 09-12-2004, 11:28 PM   #11
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Those people did not get off the baot. You are talking to them in their own country.

HP customer service is in India I think.
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Old 09-12-2004, 11:31 PM   #12
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yeah it's much much much cheaper when it's outsourced to india. their salary there is about 1/5 of what one typically gets in the US
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Old 09-13-2004, 12:50 AM   #13
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Stupid outsourcing...
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Old 09-13-2004, 12:52 AM   #14
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They understand the dumbasses that call better?
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Old 09-13-2004, 01:49 AM   #15
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Quote:
Originally posted by michel
They understand the dumbasses that call better?
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Old 09-13-2004, 01:51 AM   #16
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they have to support people who dont know how to turn on their computers. they will always sound stupid to someone who has a clue.
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Old 09-13-2004, 01:57 AM   #17
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well its the company that is stupid... why hire those in the first place?
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Old 09-13-2004, 01:59 AM   #18
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Quote:
Originally posted by TheSmutPeddlerDOTcom
It seems like they hire the most ignorant fucks to work at support places. You call and tell them what the problem is, and they give you some song and dance about what the problem might be. I said "listen, I know what the problem is, can you fix it or not" and they transfer you to someone who "knows more about this stuff." I know they're just reading everything off a screen, but damn, these people need to get a fucking clue.
they are born like that just like a gay person
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