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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 08-23-2004, 09:03 AM   #1
mind
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Join Date: Apr 2004
Location: Aarhus, Denmark
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a BIG apology to Carpathia Hosting!

This is a reply to http://gofuckyourself.com/showthread...readid=344643& ] Well it seems that the communications break down wasnt at Carpathia Hosting (Former Prohosters) but actually a information fuckup between me and my partner. It actually ment that Carpathia Hosting didnt recieve payment for several months - without shutting us down - now THATS customer service for ya!


So i man enough to admit when im wrong - And i'd like to send my deepest apologies to the guys at Carpathia hosting and glad that everything was sorted out.


I feel so bad about the whole thing that here are some of the great things that we did recieve from Carpathia Hosting:

Exellent 24/7 support that has been there for you
even though we didnt pay our bill (yes that was the internal fuckup lol).


They upgraded our server to a dual xeon to increase performance at no additional cost even though this same bill wasn't paid

We got a great new control panel and cheaper prices with the switch to Carpathia hosting.

Again needles to say - i would sure as hell have shut us down too, if payment wasnt recieved. So i really cant thank Carpathia enough for their patience with us.



Note: As for Ted Hickman is no longer a part of this company and he took his "cats" with him.
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Old 08-23-2004, 09:10 AM   #2
mind
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If anyone wants to give this a bump once in a while - i'd be very greatful.


Thanks
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Old 08-23-2004, 09:13 AM   #3
wdsguy
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bump, glad u guys worked things out
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Old 08-23-2004, 09:27 AM   #4
kicks
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Cartpathia Hosting are good guys for sure.

mind : hats off to a real man!
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