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Old 07-01-2004, 06:51 AM   #1
Jason Fromm
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Join Date: Jun 2004
Posts: 369
Funny Disputed Refund Stories

Kind of a slow day, though maybe people have some good stories to tell about when clients want a refund from a site that they claim they never subscribed to...Here is a couple I've recently had to deal with...

This one guy was signed up for a couple sites, and in theory his wife was ok with it. He immediately writes us an e-mail, telling us that we have to make sure that his wife does not sign up for any "big-cock" sites, no matter what; but it was too late and he wanted us to refund the charges.

This guy calls up, flustered that his cooperate credit card has been
billed for some time to a gay site; he begged us to refund the amount and tried to claim that it was his wife that signed up for it. We found out that he had in fact signed up for it...and his boss found out about it.

Any other good stories?
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Old 07-01-2004, 06:53 AM   #2
Tala
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Posts: 23,368
Quote:
Originally posted by Jason Fromm

This guy calls up, flustered that his cooperate credit card has been
billed for some time to a gay site; he begged us to refund the amount and tried to claim that it was his wife that signed up for it. We found out that he had in fact signed up for it...and his boss found out about it.

Any other good stories?
Ouch. Owned.
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Old 07-01-2004, 06:54 AM   #3
strobi
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Join Date: Nov 2002
Location: Belgium
Posts: 7,383
Quote:
Originally posted by Jason Fromm
This guy calls up, flustered that his cooperate credit card has been
billed for some time to a gay site; he begged us to refund the amount and tried to claim that it was his wife that signed up for it. We found out that he had in fact signed up for it...and his boss found out about it.

Any other good stories?
There goes his job... ouch, owned!
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Old 07-01-2004, 06:57 AM   #4
MinX
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Location: UK
Posts: 417
Oh dear...fancy using a company card!!
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Old 07-01-2004, 08:14 AM   #5
wyldblyss
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I have tons of them. One of my favorites is the woman that phoned up to say that her husband just died 3 days ago and she was going through all the finances and noticed the charge. She said that she did not believe a good man like her husband would sign up to some porn site but even if he did, he would have cancelled the subscription before it went to a full monthly membership but he died so he couldn't. She had no money, her children were going hungry and she did not know how she was going to feed them. She thought that it was illegal to charge a dead man for not cancelling a subscription and she fully expected a complete refund.

I didn't believe her because she did not sound sad about her husband at all and if my husband just died I could think of a lot of other things I would need to do (like bury him) other than get a refund. I told her that I was very sorry to hear of her circumstances but there was nothing I could do.

About an hour later a man calls telling me he had a trial membership that he forgot to cancel. He asked if he could get a refund because "if my wife finds out she is going to kill me". My reply? I believe she already has, she reported you dead an hour ago" His reply? He laughed and said "she didn't"...I replied "yep she did, you died three days ago, left her penniless and your children are going hungry" He replied "Uhm, oh, well, lets just forget about the refund, just make sure to cancel me so I'm not billed again, sorry about that"
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Old 07-01-2004, 08:17 AM   #6
Marcus Aurelius
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Quote:
Originally posted by strobi
There goes his job... ouch, owned!

Nah...turns out his boss was a flaming fairy too and they got all the office boys together for a big circle jerk..
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