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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 11-18-2002, 04:20 AM   #1
Bear
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Join Date: Jul 2001
Posts: 261
Globill send rebill email to members

Hi all,

I just found my members receive email from globill every time they got rebill.

Does anyone having the same situation?

Other processors seems don't send rebill email to users.
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Old 11-18-2002, 05:29 AM   #2
Sambuka
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Join Date: Sep 2002
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apparently you can turn that option off in your admin options but thats just what other globill people have said.

Sammy
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Old 11-18-2002, 05:48 AM   #3
Bear
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Join Date: Jul 2001
Posts: 261
Hi Sambuka,

Are you talkinga about Update Site Prefs --> failed rebill notifications ? I only have this option.

But this option is for rebill failed, I am talking about for those members who got rebill and globbill will email them to let them know.
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Old 11-18-2002, 05:52 AM   #4
boldy
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Hey Bear,

I'll Post this question on their discussion boards ...

Man i dont hope for them (and me) its true ... I think i'll switch processor then.
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Old 11-18-2002, 06:02 AM   #5
Bear
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I email them already and their reply is something to reduce chargeback. If you send email to let member know they are going to rebill, their chargeback ratio will sure be low. That's their explanation.
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Old 11-18-2002, 06:07 AM   #6
boldy
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But they do send emails to users by default ?

fuck
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Old 11-18-2002, 06:09 AM   #7
Bear
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I don't know. I asked whehter I can disable it. They didn't answer me directly. I will email them again.
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