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Old 05-17-2004, 10:53 AM   #1
bluff
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what is your average support response time when using email? I have the idea mine tends to go up and up
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Old 05-17-2004, 11:05 AM   #2
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Quote:
Originally posted by bluff
what is your average support response time when using email? I have the idea mine tends to go up and up

I have never had to wait more than 30 seconds for a response. Here's a tip.....Send the email AND a message to NOC on ICQ.
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Old 05-17-2004, 11:09 AM   #3
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ISPrime does very well, always responsive when I am working with a client in server configurations.
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Old 05-17-2004, 11:13 AM   #4
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ISPrime kicks ass!
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Old 05-17-2004, 11:24 AM   #5
bluff
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Quote:
Originally posted by AaronM
I have never had to wait more than 30 seconds for a response. Here's a tip.....Send the email AND a message to NOC on ICQ.
wow I'll try that next time, my response times have been hours for some requests when only using email
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Old 05-17-2004, 12:04 PM   #6
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Quote:
Originally posted by bluff
wow I'll try that next time, my response times have been hours for some requests when only using email
bluff,

If you have an urgent request you can always icq our NOC at 136633378 that's available 24/7, that way your request will be handled in minutes, or just give us a call toll free at 866-502-4678 to speak to a live specialist at any time.

If you have further questions you can ICQ me 300950.

Have a great day

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Old 05-17-2004, 12:24 PM   #7
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ISPrime rocks they are always on top of there game
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Old 05-17-2004, 12:25 PM   #8
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Yep they rock for me and always respond fast
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Old 05-17-2004, 12:26 PM   #9
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Quote:
Originally posted by Captain
bluff,

If you have an urgent request you can always icq our NOC at 136633378 that's available 24/7, that way your request will be handled in minutes, or just give us a call toll free at 866-502-4678 to speak to a live specialist at any time.

If you have further questions you can ICQ me 300950.

Have a great day

Hows that for service ? The Captain Himself responding
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Old 05-17-2004, 12:27 PM   #10
Alex Xe
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Best Support. 24/7/365
Use ICQ or phone to contact.
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Old 05-17-2004, 01:52 PM   #11
justsexxx
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Between 5 minutes and 45 minutes...ICQ is fastest way. BTW you can add domains/mysql/email in the MYISPRIME control panel now

Andre
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Old 05-17-2004, 01:56 PM   #12
bluff
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Quote:
Originally posted by justsexxx
Between 5 minutes and 45 minutes...ICQ is fastest way. BTW you can add domains/mysql/email in the MYISPRIME control panel now

Andre
I noticed
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