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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-12-2004, 07:22 PM   #1
rowan
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Join Date: Mar 2002
Location: Australia
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:stop Verotel remove signup form wording that says card will be rebilled?

I just had a complaint from a customer that his trial was rebilled... I was all set to quote him the part of the signup page that says it, but I can't find it anywhere! Verotel used to have this stated very clearly on their signup form with today's charge plus the date and amount of the next charge, but it looks like it has been removed.

Has anyone else noticed this? Seems pretty risky not to tell a customer ANYWHERE (even in size 1 print) that they are going to be rebilled...
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Old 05-12-2004, 07:25 PM   #2
BVF
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Stop re-arranging the deck chairs on the Titanic
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Old 05-12-2004, 11:40 PM   #3
rowan
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bump

Regardless of how long people think Verotel will last, to have the signup process not say anywhere that the card will be billed again in the future is surely shooting themselves in the foot... with a bit of ricochet off to the client webmasters too.
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Old 05-13-2004, 12:05 AM   #4
GigaXXX
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bump
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Old 05-13-2004, 12:05 AM   #5
frankthetank
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yup your right, I cant find it anywhere...
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