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Old 04-29-2004, 03:13 PM   #1
cheeky monkey
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Join Date: Aug 2003
Posts: 95
What is the Deal with Blue Gravity?

They don't respond to phone calls or emails from a new customer interested in their service?

What is their support like?

Do they have support?
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Old 04-29-2004, 04:21 PM   #2
swami
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Bluegravity have good support both by email and phone during work hours mon-friday but only support for emergency situations after hours
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Old 04-29-2004, 04:28 PM   #3
KRL
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Join Date: Oct 2002
Location: USA
Posts: 31,429
Great company. Sometimes it takes up to a day to get a response, but they always get back to you.
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Old 04-29-2004, 05:36 PM   #4
pornguy
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We had them for a long time, and only moved away because of some of the other companies that had better deals and almost equal service. As in up time. etc. They can be a little slow on the response to e-mail and calls, but the up time is GREAT! we were with them for 4 years and only had two down times. Both, we for server work, and we knew 2 weeks in advance.


They are very good.
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Old 04-29-2004, 05:40 PM   #5
mrniceguy
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I head all good things about them!
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Old 04-29-2004, 05:41 PM   #6
TheGoldenChild
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Location: Pacific Palisades
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BLUE GRAVITY IS THE BEST!

I nkow Tommy has been busy moving servers to a new NOC in Philly

I am sure he must be real busy right now- well that and the fact that his jaw is wired shut maybe the reason why he hasn't called personally- you should contact [email protected]

should you need anything tell him you are a friend of "KB"s that will get you going.
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Old 04-29-2004, 06:51 PM   #7
Joe Citizen
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They need to lower their virtual hosting prices.
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Old 04-30-2004, 04:26 AM   #8
senseidru
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Location: UKStyle.UKFlow
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Quote:
Originally posted by Joe Citizen
They need to lower their virtual hosting prices.
I think they're in a timewarp

$10 for 1GB transfer with overages at $5/GB

yeah, I'll get some of them, not.
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Old 04-30-2004, 03:53 PM   #9
chr0nic
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Join Date: Aug 2003
Location: South Jersey
Posts: 27
New pricing to be offered is on our xxxhosting.com site - the bluegravity.com site has not been updated yet.

We've spent the last 6 weeks planning for a data center move that is now complete. All support requests, etc. should have been answered and back on track.

Anyone with immediate concerns or questions can Email me directly @ [email protected].


Thomas Krwawecz III
--
Blue Gravity Communications, Inc.
3495 Haddonfield Rd, Suite 6
Pennsauken, NJ 08109

Toll Free: 1-877-8 HOSTING
Tel: (856) 662-9100, Fax: (856) 662-9101
Web: http://www.bluegravity.com
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