iBill Operations Update - GoFuckYourself.com

MarkIBill · 04-19-2004, 07:57 AM

We are currently experiencing intermittent network issues due to a denial of service attack. Our network security team is working with our ISP to resolve this issue in a timely manner.

You may notice intermittent issues with pay pages, CMI and email.

If you need assistance please call us at (800) 764-4266 or (954) 363-4949. We will do our best to assist you as we are also having difficulty accessing CMI.

CCFool · 04-19-2004, 08:18 AM

I wonder if this has anything to do with the Netbilling problems today....

http://gfyboard.com/showthread.php?s=&threadid=271646

SomeCreep · 04-19-2004, 08:27 AM

Thanks for letting us know

Digipimp · 04-19-2004, 08:34 AM

this won't affect your service being shitty though will it?

Trax · 04-19-2004, 08:45 AM

which means another day with less sales
surfers love timeouts

Sosa · 04-19-2004, 08:45 AM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

Nysus · 04-19-2004, 08:48 AM

Quote:

Originally posted by Trax
which means another day with less sales
surfers love timeouts

Yeah... though it's sadly not really in their control. I'm not sure how possible having two seperate NOC locations, not cost wise, but security of information and keeping speed there.

Cheers,
Matt

Trax · 04-19-2004, 08:51 AM

Quote:

Originally posted by Nysus

Yeah... though it's sadly not really in their control. I'm not sure how possible having two seperate NOC locations, not cost wise, but security of information and keeping speed there.

Cheers,
Matt

correct
but honestly...
keeping their servers up is there business
making sales is mine

so i generally dont care how many servers and locations they need to do their jobs

goBigtime · 04-19-2004, 08:54 AM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

lol damn.

Give them a break.. at least they are here letting people know.

Damned if you do, damned if you don't I guess.

jennycards · 04-19-2004, 08:57 AM

I am glad I moved most of my business to CCBill some time ago

Observing · 04-19-2004, 08:59 AM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

It's funny cuz it's true

MikeSmoke · 04-19-2004, 11:44 AM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

Digipimp · 04-19-2004, 11:45 AM

Quote:

Originally posted by jennycards
I am glad I moved most of my business to CCBill some time ago

really because they pretty much suck ass too

doober · 04-19-2004, 11:51 AM

Quote:

Originally posted by Digipimp

really because they pretty much suck ass too

so ibill and ccbill are shit, who would you recommend and why?

Digipimp · 04-19-2004, 11:52 AM

Quote:

Originally posted by doober

so ibill and ccbill are shit, who would you recommend and why?

it seems the only one i've ever had nothing but good experiences with was jettis

MarkIBill · 04-19-2004, 12:08 PM

Quick update: We have been back to normal for the last several hours. Thanks for everyone's patience. Please contact us at [email protected] if you have any questions.

Quote:

Originally posted by MarkIBill
We are currently experiencing intermittent network issues due to a denial of service attack. Our network security team is working with our ISP to resolve this issue in a timely manner.

You may notice intermittent issues with pay pages, CMI and email.

If you need assistance please call us at (800) 764-4266 or (954) 363-4949. We will do our best to assist you as we are also having difficulty accessing CMI.

gwilkins · 04-19-2004, 12:18 PM

Quote:

Originally posted by goBigtime

lol damn.

Give them a break.. at least they are here letting people know.

Damned if you do, damned if you don't I guess.

Rich · 04-19-2004, 12:26 PM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

Rich · 04-19-2004, 12:34 PM

Quote:

Originally posted by doober

so ibill and ccbill are shit, who would you recommend and why?

epoch

imageman · 04-19-2004, 12:53 PM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

Ha ha ha ha ha ha ha !!!! so fucking true.
Its 1 pm here in San Diego and they are down again ??

jennycards · 04-19-2004, 01:01 PM

Quote:

Originally posted by Digipimp

really because they pretty much suck ass too

No, CCBill rocks.

Basic_man · 04-19-2004, 01:08 PM

Thanks for sharing.. !

Lensman · 04-19-2004, 02:05 PM

Quote:

Originally posted by Digipimp
this won't affect your service being shitty though will it?

That's uncalled for.

Ic3m4nZ · 04-19-2004, 02:32 PM

Glad everything is fine now

shakta · 04-20-2004, 06:40 AM

Quote:

Originally posted by MarkIBill
Quick update: We have been back to normal for the last several hours. Thanks for everyone's patience. Please contact us at [email protected] if you have any questions.

still down ....

msg · 04-20-2004, 07:18 AM

Quote:

Originally posted by jennycards
I am glad I moved most of my business to CCBill some time ago

uhh they are/were down too.

MarkIBill · 04-20-2004, 07:45 AM

Shakta, everything should be back to normal by now. We were able to address most of the issues after a couple of hours yesterday. We had some international IPs that our ISPs were still blocking until this morning but transaction counts look to be back to normal as of this morning. Please feel free to contact me or [email protected] if you are having any issues.

[email protected]
888-237-1764 x4602
954-363-4602

Quote:

Originally posted by shakta

still down ....

tony286 · 04-20-2004, 07:50 AM

Quote:

Originally posted by MarkIBill
Shakta, everything should be back to normal by now. We were able to address most of the issues after a couple of hours yesterday. We had some international IPs that our ISPs were still blocking until this morning but transaction counts look to be back to normal as of this morning. Please feel free to contact me or [email protected] if you are having any issues.

[email protected]
888-237-1764 x4602
954-363-4602

Thanks Mark for keeping us informed

frankthetank · 04-20-2004, 08:23 AM

They were alright with me, the only thing they could improve upon atleast when I was with them was their customer service. If I lived in the states and not in canada I would be with them today.

Nysus · 04-20-2004, 08:57 AM

Quote:

Originally posted by Trax

correct
but honestly...
keeping their servers up is there business
making sales is mine

so i generally dont care how many servers and locations they need to do their jobs

Agreed, but if someone is targetting IBill, they likely will target all of IBill's servers no matter their location, so it's just a matter of having the right procedures to immediately deal with any possible situation.

Cheers,
Matt

chowda · 04-20-2004, 09:09 AM

all i gotta say, shave 1% processing and ur debt is clear.

04-19-2004, 07:57 AM	#1
MarkIBill Confirmed User Join Date: Jan 2003 Posts: 125	iBill Operations Update We are currently experiencing intermittent network issues due to a denial of service attack. Our network security team is working with our ISP to resolve this issue in a timely manner. You may notice intermittent issues with pay pages, CMI and email. If you need assistance please call us at (800) 764-4266 or (954) 363-4949. We will do our best to assist you as we are also having difficulty accessing CMI.

04-19-2004, 08:27 AM	#3
SomeCreep :glugglug Join Date: Mar 2003 Location: Where the Wild Things Are Posts: 26,118	Thanks for letting us know __________________ Webair Hosting I use and recommend Webair for hosting.

04-19-2004, 08:34 AM	#4
Digipimp BP4L OT DL Join Date: Mar 2003 Location: BP4L Swap Meet Posts: 13,481	this won't affect your service being shitty though will it? __________________ Still Hosting at Webair and You Should Be Too

04-19-2004, 08:57 AM	#10
jennycards Confirmed User Join Date: Feb 2002 Location: European Union Posts: 1,124	I am glad I moved most of my business to CCBill some time ago __________________ Make Money with true niche programs like Adult ECards - Pantyhose Fetish - Men in Pantyhose

04-19-2004, 01:08 PM	#22
Basic_man Programming King Pin Industry Role: Join Date: Oct 2003 Location: Montreal Posts: 27,360	Thanks for sharing.. ! __________________ UUGallery Builder - automated photo/video gallery plugin for Wordpress! Stop looking! Checkout Naked Hosting, online since 1999 !

04-19-2004, 08:18 AM	#2
CCFool Confirmed User Join Date: Sep 2003 Posts: 103	I wonder if this has anything to do with the Netbilling problems today.... http://gfyboard.com/showthread.php?s=&threadid=271646

04-19-2004, 08:45 AM	#5
Trax [----------------------] Join Date: Aug 2001 Posts: 14,486	which means another day with less sales surfers love timeouts

04-19-2004, 02:32 PM	#24
Ic3m4nZ Confirmed User Join Date: Aug 2003 Location: Montreal! Posts: 6,285	Glad everything is fine now

04-20-2004, 08:23 AM	#29
frankthetank Confirmed User Join Date: Mar 2003 Location: Ontario, Canada Posts: 616	They were alright with me, the only thing they could improve upon atleast when I was with them was their customer service. If I lived in the states and not in canada I would be with them today.

04-20-2004, 09:09 AM	#31
chowda Confirmed User Join Date: Jun 2003 Location: Gooch city Posts: 9,527	all i gotta say, shave 1% processing and ur debt is clear. __________________ Someone finds you... 2007 PS: Nationalnet is the best host I've ever had. And i tried alot of them.