iBill Operations Update
 

We are currently experiencing intermittent network issues due to a denial of service attack. Our network security team is working with our ISP to resolve this issue in a timely manner.

You may notice intermittent issues with pay pages, CMI and email.

If you need assistance please call us at (800) 764-4266 or (954) 363-4949. We will do our best to assist you as we are also having difficulty accessing CMI.

I wonder if this has anything to do with the Netbilling problems today....


http://gfyboard.com/showthread.php?s=&threadid=271646

Thanks for letting us know :glugglug

this won't affect your service being shitty though will it?

which means another day with less sales
surfers love timeouts

:1orglaugh

Yeah... though it's sadly not really in their control. I'm not sure how possible having two seperate NOC locations, not cost wise, but security of information and keeping speed there.

Cheers,
Matt

correct
but honestly...
keeping their servers up is there business
making sales is mine

so i generally dont care how many servers and locations they need to do their jobs :winkwink:

lol damn.

Give them a break.. at least they are here letting people know.

Damned if you do, damned if you don't I guess.

I am glad I moved most of my business to CCBill some time ago :)

It's funny cuz it's true :winkwink:

:thumbsup

really because they pretty much suck ass too

so ibill and ccbill are shit, who would you recommend and why?

it seems the only one i've ever had nothing but good experiences with was jettis

Quick update: We have been back to normal for the last several hours. Thanks for everyone's patience. Please contact us at [email protected] if you have any questions.

:1orglaugh :1orglaugh

epoch

Ha ha ha ha ha ha ha !!!! so fucking true.
Its 1 pm here in San Diego and they are down again ??

No, CCBill rocks. :thumbsup

Thanks for sharing.. ! :thumbsup

That's uncalled for.

Glad everything is fine now :thumbsup

still down ....

uhh they are/were down too.

Shakta, everything should be back to normal by now. We were able to address most of the issues after a couple of hours yesterday. We had some international IPs that our ISPs were still blocking until this morning but transaction counts look to be back to normal as of this morning. Please feel free to contact me or [email protected] if you are having any issues.

[email protected]
888-237-1764 x4602
954-363-4602

Thanks Mark for keeping us informed :)

They were alright with me, the only thing they could improve upon atleast when I was with them was their customer service. If I lived in the states and not in canada I would be with them today.

Agreed, but if someone is targetting IBill, they likely will target all of IBill's servers no matter their location, so it's just a matter of having the right procedures to immediately deal with any possible situation.

Cheers,
Matt

all i gotta say, shave 1% processing and ur debt is clear.