Their suspension policy is not very fair. If you are an affiliate and signed up for many sites together under your main id, if all of them are fine, but one sponsor happened to be on their teen radar list, you as an affiliate get your whole account frozen. This is even for sites that all models are 18 but according to their interpretation "look" underage. What does this look mean? Wearing socks, ponytails? There are hundreds of thousands of such legal images. They seem to have over-reacted and suspended many accounts across the board.

No clue but posting bullshit... :321GFY

still up but gettin gworried

who else do you guys suggest for processing other than verotel and ccbill and ibill?

Have you guys had better luck with anyone else?

Someone who offers customer service and someone who is there if you need to get a hold of them.

Let Me know.

I need a processor NOW!!!

Thanks

The B-Man

dude, no offence but you have been asking for two days now who else you can use as a proccessor, who is good, etc..
CCbill or Epoch if you can't use Verotel are the most obvious choices out here. Search adult webmaster resource sites and you will see there are a few smaller ones around. Are they any good? who knows, take a chance and tell us.

Writing is on wall for sure for Verotel.

I added www.cardsgate.com 2 weeks ago and no problems so far.

Some small things - I find their admin pretty cumbersome. I also dont like how you dont get emailed when there is a sale.

I requested that they be added to statsremote and JB says should be done early next week,

Noticed cardsgate were running some banners at bottom of GFY too in last couple of days.

I think they will shut down within 6 months and keep their money for themself, like globosale did. The "only way" globosale could be contacted was by sending mail the old fashioned way, and they "would respond" after 6 weeks. For me they never did, and they still owe me $ 6.000. After shutting down, they told everyone to use Verotel instead....hmmmm...I smell something here....

btw, I've been in touch with several webmasters now, and everyone has got their account frozen. And none of them has promoted any underage sites. So what is the deal then? All sites I have been promoting are 18+, and I have checked their compliance and asked the webmasters if any doubt, before promoting any sites. So....if the fact is that they are not 18+, and they are "hardcore exposed", is it not CP then?

what the real problem is is verotel legal sites linking to underage sites. This is the stupidest business practice in the world and yet you have legit sites *linking* to illegal sites. This is beyond stupid, why is it so hard to just be legit across the board, no compromise, not even a single link to a wrong site?

it sounds like perhaps that is the reason for all of the suspended accounts of late? i know many have been complaining about suspended accounts as of friday... be curious as to the real reason as we were thinking of trying out Verotel for a new site in a couple of weeks, anyone have a good contact for new accounts over at Verotel..?

Has anybody been able to get ahold of anybody at Verotel? It's around midnight here in the US so they should be up and about over in the NL... I hope. I haven't received any return eMails. No "Live Support" either. Fuck.

Aren't payouts due tomorrow (united states) on March 15 ?

Yes. Usually I get mine on friday though, but since my account was suspended, I didn't receive it. The real test will be to see if those with active accounts get paid tomorrow.

Maybe, but my real concern is in their email they mention that underage is defined as even models 18 that are made to appear younger. This is completely open to intepretation. It's like going through every photoset and saying this dress makes the model look younger, or this hair style, or this "look", that part of it is most problematic as by this definition one could argue that virtually any legal model that ISN'T wearing heels and a regular dress is going to look underage - and god forbid the model actually looks 18 - this part of the rule I have no idea how they can enforce, essentially you wouldn't be able to promote any model that doesn't look like an old lady :)

Sooo.. nobody has received any feedback from their Risk Management yet?

Nothing. We wrote to about 8 different email addresses for help including Mrd who goes sometimes to GFY but no response yet.

Hmm.. "latinogirlies.com - preteen model stars" is still up and running from Verotel's "Treasure Club". But our sites got taken down. I'm just as confused as I was on friday :(

I just talked to someone on the phone at 1 (877) 647 1300

She told me she didn't have the files on why my sites were shut down but to email them because they are just going to respond to emails sent to whatever address listed when you log into your account telling you where to email (I can't remember what it is right now)
Also she said all money is going to be frozen for 6 months to make sure people don't start shutting down their sites and they get stuck with tons of chargebacks.

It didn't even sound like I could drop my one non-nude site and keep my nude site running with that account. I wanted to keep something running so then they would have no reason to hold my money but it seems they want me to start a new account so If they aren't even going to try and work with people to keep accounts active then I think everyones money is gone and we are screwed.

I am now sure, we search already new processor. If Verotel says "it was mistake" we will process through Verotel and second one. If Verotel says "you have to change graphic, delete series with this 20 years old girl because she looks like 17...." we drop them not matter we probably loose all reserves.

Just got a reply from one of the Verotel people who was recommended that I eMail in another thread. Basically I asked why my account was suspended and what I needed to do to get it reactivated. This was her reply:

Hi,

I have forwarded your email to our Risk Management department as this is the department actually handling all questions and procedures re the new content policy.

They will get contact you as soon as possible.

Regards
Nicole

My account with verotel is ok and I never receive the "underage model" letter. I normally receive money on Tuesday and I will let you know whether I can receive it.

I don't find anything wrong in verotel currently but this thread alert me it is time to spread the risk from using verotel only.

you will soon be getting that from all processers dealing with visa

ccbill said that exact stuff to me. take this and that set out, no bright colors, i dont wear enough makeup, to make myself look 18........ whatever that means

and my account was killed anyways

OK..Just got paid. A transfer for $1356 just showed up on my bank account. I am still owed $3962 for the two further pay periods, but the fact that my money was sent is great news.

I was freaking this whole week end!!!

Horrible :( Bad experience with ccbill too. They disapproved our application probably because some bdsm spanking pictures in one serie evoked "nonconsensual sex". I was present at shooting therefore i know both from the couple were laughing constantly during all session and left in very good opinion on bdsm which they did not try before. Look at

http://www.owpass.com/content/pages/beata/whip.php

Do you think it is some rape fantasy?

But there are few processors created mainly for legal extreme sites, so i hope they accept us. I suppose joining with credit cards will be more expensive than other memberships.

Seems they need to gain time... But why?

Nope

Owner of our account spoke with Verotel live support Bill. Bill checked our account and did not find anything wrong. But he told his opinion is not relevant and we can get answer only from Risk Management. He confirmed there were plenty other suspended accounts and Risk Management is busy. They work overtime but he doesn't know when they should possibly answer 4 days old emails.

Strange.

i just got my payout.
never received the letter you guys are referring to.

Just got my payout too, but my account is STILL suspended. Grr...

Account is fine and I got paid today.

I haven't received the 15-Mar payment yet and I hope it will come later today. But it is weird that it has only 1 recur billing today and I normally have about 20-30 recur everyday...

I got paid today and haven't received any email.

Today was somewhat slow with them in terms of sales.

Hopefully the wires will show up tomorrow.

As my reseller acoount was suspended (they never answered my emails from last week!!!) I tried to sign up for a new reseller account for the webmasters that did not get supended. Whenever I submitted my data, I reveived a weird error. Although my data was complete and 100% accurate this trash would show up:

ERROR

The following error was generated:

Not all the fields are filled out or the address is not correct.

Please use the BACK function of your browser
to update your information and submit your information again.

E-Mail [email protected] if you need any assistance.

Just check my bank account but the money still haven't come:Oh crap. The recur is back to normal.

I suggest all verotel merchant can visit this new board, http://www.custsrvc.com/csc.html, which have many verotel merchant inside.

Got my wire in. Everything seems normal today.

:glugglug

good to hear, you have a contact for new accounts over there perhaps Shoplifter..?

If you haven't been able to get an account authorized my guess it is because they are swamped with getting existing accounts registered with Visa by April1.

I don't have any contact there, and in fact until the registration process started I had never spoken to anyone there at all for a year and a half.

Despite what has been going on here, I have never had any issue with them (knock on wood) at all.

haven't tried to get an account set up over there yet, we have a project that will go live in a week and were considering using them for primary (site is geared toward EU surfers)... wasn't sure if we should just do the online application or email someone specifically..

I have been using verotel for the past year with no problems! Then I get suspended. Actually they suspended me 6 months ago too, but I was reinstated. My situation is this, ALL MY CONTENT IS 18+ MODELS 100% 2257 COMPLIANCE! After ccbill dropped me I went to verotel. CCBill didn't care if I was 100% legal, *if* a model looks underage, they object. Imagine that! Any way it was the same deal with verotel they told me they would reinstate me if I drop my teen site a nd refund every one, i did, and everything was cool until I started a college site, using the same models that i paid a lot of money for over the years! Went fine until about 5 days ago. This time no replies to any of my calls or emails. What really gets me upset is that verotel has been the number one processor for all those underage sites! I emailed them about the potentual risk factor about that 6 months ago. I knew visa would eventually catch on! In fact, some one had a links page just for underage models and every freaking one of those sites was billed by verotel! What was verotel think? I realize that non-porn underage material is legal, even in the USA, but it's obvious that it is against visa's AUP! So why mess with it? Now here I am suspended for who the hell knows why, probably because some idiot feels one of my models looks underage despite the fact every thing is licensed and over 18! All because verotel processed underage crap. You bet I'm boiling, they suspended me 2 days before they would have sent me one of my largest payouts ever!!! My wife is pregnant, I have bills to pay, and I have to suffer because verotel processed underage crap? I went tru this with globill, and globosales, lost a bundle! Never fully recovered, only recently began coming out a head and this happens! Every one knows the teen market is one of the most lucrative of all, I know, because I've been doing this since 1994 and have been in all the markets. Nothing converts like teens (18+), but with all these ridiculous guidelines and AUP, it no longer makes a difference if you are 150% LEGAL, if some idiot doesn't like something your screwed! Adult webmasters should ban together and dump VISA! We need a alternative billing solution thatby-passes visa, and we all need to stick together.
F*ck Visa!!

There, I feel a little better now.
Regards to all the webmasters who have been bending over backwards and jumpning thru hoops for all these sh*t for brains processors and visa.

ill_eagle and others I'm just curious, how many standing users did you have?

How many lines were in your .htpasswd?

If you are linux go wc -l .htpasswd

We did! :)
www.myVirtualCard.com

There is a alternative to Visa
http://www.cnwb.com

Is that just another "also ran" type of credit card?

I didnt get suspended.

What does that mean? "also ran" type

My stupid teen site has around 200 members. By biggest was a non-teen site with over 500. I had pennywise redirect anything over 8 simulatanious log in attempts and that usually amounted to over 400 a day. If I shut the site down, verotel would be swamped with complaints. But I do not want to ruin my chances of being reinstated.

why do you ask?

Just fine.