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Old 03-01-2004, 11:42 PM   #1
cashman
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Does cross selling increase chargebacks?

I am thinking of using epoch for and do cross selling.
Does cross selling increase chargebacks?
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Old 03-01-2004, 11:43 PM   #2
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just sell your prechecked crossales and let them worry about cb's
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Old 03-01-2004, 11:45 PM   #3
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Cashman, are you serious?
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Old 03-01-2004, 11:46 PM   #4
cashman
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Quote:
Originally posted by mrthumbs
Cashman, are you serious?
Sure, I am serious. I would assume it will increase my charge back rate, but I have not ever used cross sells.
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Old 03-02-2004, 12:04 AM   #5
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Quote:
Originally posted by cashman


Sure, I am serious. I would assume it will increase my charge back rate, but I have not ever used cross sells.
I have a simple solution that always provides an answer to these
type of questions:

Will chargebacks decrease because of cross sells? No, ofcourse not.

So...


Rule number three in life:
If something doesnt decrease it will increase and vice versa.

Last edited by mrthumbs; 03-02-2004 at 12:09 AM..
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Old 03-02-2004, 12:29 AM   #6
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Quote:
Originally posted by mrthumbs

Will chargebacks decrease because of cross sells? No, ofcourse not.

So...


Rule number three in life:
If something doesnt decrease it will increase and vice versa.

Will chargebacks decrease because it rains?
Will chargebacks decrease because you posted here?
Will chargebacks decrease because if I tell you to GFY?

No, of course not.
So...

GFY
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Old 03-02-2004, 12:37 AM   #7
GSpotShawn
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I assume you're talking prechecked?

If so, here's a better question - would a prechecked customer who forgot to uncheck be or
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Old 03-02-2004, 11:18 AM   #8
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100% yes! that is an obvious one! multiple charges on the card make for more chargebacks! People are more likely to let a single charge slide vs seeing 3 to 9 charges!
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Old 03-02-2004, 11:25 AM   #9
cashman
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Topbucks and few other big companies are doing cross sells, how are the getting away with it?
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Old 03-02-2004, 02:04 PM   #10
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Seems volume is the key.
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