wtf the deal with godaddy - GoFuckYourself.com

icu33774 · 02-09-2004, 12:05 AM

I been on hold for 35 minutes now and they dont even off a frigin 800 number This noobie give them a

integrated · 02-09-2004, 12:05 AM

whats godad?

icu33774 · 02-09-2004, 12:08 AM

godaddy

integrated · 02-09-2004, 12:09 AM

Quote:

Originally posted by icu33774
godaddy

you mean directnic?

never heard of godaddy

bhutocracy · 02-09-2004, 12:12 AM

don't they have a 1800 number it's just not for people outside the us?

icu33774 · 02-09-2004, 12:22 AM

Our highly trained, courteous support staff is waiting to take your call. Whatever time it takes ? that's the time you'll get. We'll resolve any issue to your complete satisfaction. (And don't forget to ask about our call-in only special offers, too!)

Domain Support - 480.505.8899
Technical Support - 480.505.8877

Billing Support - 480.505.8855
(Mon thru Sat 7:30am - 6:00pm, Sun 7:30am - 4:00pm MST)

icu33774 · 02-09-2004, 12:23 AM

they makein all that money and dont even offer 800 number thats sad

bhutocracy · 02-09-2004, 12:27 AM

they dont make that much money.. they sell below cost and make money on the stupid upsells and fucking people over when things go awry.. had to pay $80 just to get a domain back from the aether the other day.. bullshit.. if they made good money they wouldn't hav eto pull shifty crap like that.. but still.. they're cheap and good for bulk purchases.. i just wouldn't trust them with the "jewels" in your domain crown.

synergysex · 02-09-2004, 12:27 AM

Quote:

Originally posted by bhutocracy
don't they have a 1800 number it's just not for people outside the us?

No, they don't have a toll-free number. Isnt it pathetic? I think they figure you'll eventually give up - after all nobody likes to sit on hold with crappy music, let alone pay to do it.

At least they arent like this one company I bought an ISDN router from back in the day - they didnt have a toll-free number, you always had to wait an hour to talk to somebody (who would then walk you through resets and all kinds of other crap before they'd admit it was defective and issue an RMA for it) and thier number was in Canada! I am reffering to Eicon Technologies (www.eicon.com).

SomeCreep · 02-09-2004, 12:28 AM

Quote:

Originally posted by icu33774
I been on hold for 35 minutes now and they dont even off a frigin 800 number This noobie give them a

Try and call between 2 - 5am, you'll get through fast.

bhutocracy · 02-09-2004, 12:30 AM

Quote:

Originally posted by synergysex

No, they don't have a toll-free number. Isnt it pathetic? I think they figure you'll eventually give up - after all nobody likes to sit on hold with crappy music, let alone pay to do it.

At least they arent like this one company I bought an ISDN router from back in the day - they didnt have a toll-free number, you always had to wait an hour to talk to somebody (who would then walk you through resets and all kinds of other crap before they'd admit it was defective and issue an RMA for it) and thier number was in Canada! I am reffering to Eicon Technologies (www.eicon.com).

I think i was mistaking them for another one.. i get that a lot with us companies.. you call 1800 but don't get 1800 rates from O/S obviously. silly me.. i only rang them last week too.

Manowar · 02-09-2004, 12:35 AM

Quote:

Originally posted by integrated

never heard of godaddy

www.godaddy.com

widely used

psyko514 · 02-09-2004, 12:37 AM

Quote:

Originally posted by Manowar

www.godaddy.com

widely used

you're not too bright.

godaddy claims they don't have a 1-800 number in order to keep costs down so they can continue to offer low prices on their domains.

icu33774 · 02-09-2004, 12:39 PM

well total hold time was 46 minutes before i spoke to someone. Just for them to tell me they are upgradeing and it will be fixed in 12 hours. Pretty sad i could of bought a .us domain for as long as i was on hold. Just goes to show cheaper is not better!

synergysex · 02-09-2004, 01:26 PM

Quote:

Originally posted by psyko514

you're not too bright.

godaddy claims they don't have a 1-800 number in order to keep costs down so they can continue to offer low prices on their domains.

Toll-free numbers arent that expensive - espically not for a company like them. I used to sell long distance and WATS service for TTI National - also known as ATN - American Telecom Network (which was a reseller for WorldCom) for years until thier little bubble burst a year ago or so. When WorldCom went under, they put ATN (my agency and sponsor) in the bankruptcy and stopped paying commissions on all of the accounts.

Over the years I did it, I made more than $275,000.00 in combined comissions - mostly because I had switched over a handful of very large businesses that spent tens of thousands of dollars each every month. (Damn, my upline was happy). I had switched over a credit card processing company that called all over the world to verify sales and I eventually got them to switch thier main 800 number too. I also switched over a couple of smaller mortage companies and I even snagged one of America's largest manufactures of kitchen faucets.

Anybody can get 3.9 cents a minute billed in 6 second increiments. For a company like GoDaddy, which is going to have a commercial telephone system (PABX) and more than likely multiple T1s feeding it - the rate goes as low as 1.9 cents per billable minute. Companies that spend as much time on the phone as they would can throw thier weight around and get a very good rate.

02-09-2004, 12:05 AM	#1
icu33774 Confirmed User Join Date: Jul 2003 Posts: 1,573	wtf the deal with godaddy I been on hold for 35 minutes now and they dont even off a frigin 800 number This noobie give them a

02-09-2004, 12:05 AM	#2
integrated Confirmed User Join Date: Apr 2003 Location: west end Posts: 3,826	whats godad? __________________ Pioneer of .TV domains Grandfather of .TV development Respected among industry LEADERS

02-09-2004, 12:08 AM	#3
icu33774 Confirmed User Join Date: Jul 2003 Posts: 1,573	godaddy

02-09-2004, 12:12 AM	#5
bhutocracy Not making A Comeback Industry Role: Join Date: Dec 2001 Posts: 10,218	don't they have a 1800 number it's just not for people outside the us?

02-09-2004, 12:22 AM	#6
icu33774 Confirmed User Join Date: Jul 2003 Posts: 1,573	Our highly trained, courteous support staff is waiting to take your call. Whatever time it takes ? that's the time you'll get. We'll resolve any issue to your complete satisfaction. (And don't forget to ask about our call-in only special offers, too!) Domain Support - 480.505.8899 Technical Support - 480.505.8877 Billing Support - 480.505.8855 (Mon thru Sat 7:30am - 6:00pm, Sun 7:30am - 4:00pm MST)

02-09-2004, 12:23 AM	#7
icu33774 Confirmed User Join Date: Jul 2003 Posts: 1,573	they makein all that money and dont even offer 800 number thats sad

02-09-2004, 12:27 AM	#8
bhutocracy Not making A Comeback Industry Role: Join Date: Dec 2001 Posts: 10,218	they dont make that much money.. they sell below cost and make money on the stupid upsells and fucking people over when things go awry.. had to pay $80 just to get a domain back from the aether the other day.. bullshit.. if they made good money they wouldn't hav eto pull shifty crap like that.. but still.. they're cheap and good for bulk purchases.. i just wouldn't trust them with the "jewels" in your domain crown.

02-09-2004, 12:39 PM	#14
icu33774 Confirmed User Join Date: Jul 2003 Posts: 1,573	well total hold time was 46 minutes before i spoke to someone. Just for them to tell me they are upgradeing and it will be fixed in 12 hours. Pretty sad i could of bought a .us domain for as long as i was on hold. Just goes to show cheaper is not better!