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Old 01-31-2004, 06:41 PM   #1
oldnewbie
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Join Date: Jul 2003
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Is Ibill Down?

Just tried to log into Ibill CMI and got this error message: "ERROR: An internal error has occurred in CMI"

Then tried to check my join buttons, but they all give a "service unavailable" error.

Now I can't even reach their website at all. Is someone DOSing Ibill or what?
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Old 01-31-2004, 06:42 PM   #2
SoundMan
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what else is new.. probally doing repairs
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Old 01-31-2004, 06:51 PM   #3
oldnewbie
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:mad

If so, a little bit of warning would have been nice.
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Old 01-31-2004, 06:58 PM   #4
Desperate Andy
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yup, the same from me.

usually only CMI is down when some system upgrades are taken place.

now join pages aren't accessible, this sucks
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Old 01-31-2004, 07:05 PM   #5
Shoplifter
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CMI and join pages both out here.

Unbelievable. I can't remember them both ever being out at the same time.

Last edited by Shoplifter; 01-31-2004 at 07:19 PM..
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Old 01-31-2004, 07:16 PM   #6
MarkIBill
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Our operations team is working on this right now. I believe it is a load balancer issue and expect resolution soon. I will update this board as I get more information.
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Old 01-31-2004, 07:25 PM   #7
Desperate Andy
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Thanks for info, Mark.

Already up from me.

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Old 01-31-2004, 07:30 PM   #8
Validus
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Use CCBill, netbilling, or moneybookers, they are always available if there are issues or question. For me at least
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Old 01-31-2004, 07:32 PM   #9
MarkIBill
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CMI and pay pages are now available.
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Old 01-31-2004, 07:37 PM   #10
Resolute
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Quote:
Originally posted by MarkIBill
CMI and pay pages are now available.
Ohhh no they are not lates error message is -

ERROR: An internal error has occurred in CMI ... Unrecognized VALUE: name=reqtype value="CMIMainMenu"
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Old 01-31-2004, 07:37 PM   #11
oldnewbie
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Thanks for letting us know, Mark... I'm glad things weren't down too long!
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Old 01-31-2004, 07:39 PM   #12
oldnewbie
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Quote:
Originally posted by Resolute


Ohhh no they are not lates error message is -

ERROR: An internal error has occurred in CMI ... Unrecognized VALUE: name=reqtype value="CMIMainMenu"
I'm not getting any more errors so far. What part of CMI are you in, or are you getting that while trying to log in?
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Old 01-31-2004, 07:40 PM   #13
Resolute
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Quote:
Originally posted by oldnewbie

I'm not getting any more errors so far. What part of CMI are you in, or are you getting that while trying to log in?
Yerr ok now but for how long ??

Like to know how long they were not processing for
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Old 01-31-2004, 07:45 PM   #14
oldnewbie
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Quote:
Originally posted by Resolute


Like to know how long they were not processing for
I can't say for sure, but I seemed to have been trying to log in right when they started to go down. If so, it would have been about an hour. If not... Then I would like to know too.
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Old 01-31-2004, 07:54 PM   #15
Ic3m4nZ
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it has always been up
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Old 01-31-2004, 07:59 PM   #16
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Good to see Ibill reps are are lurking the boards! Oh yea, and ICQ as well. Good work Ibill
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