Grr XM Radio ! - GoFuckYourself.com

Volantt · 01-22-2004, 07:56 PM

I just bought a new car about 3 months ago that had XM radio. After the 3 month free trial and placing my credit card on file to be billed quarterly during the free trial activation they shut my service off! Called 2 days ago and got the "We have fixed the problem with the billing no being updated." And once again today it is shut off.... This is getting annoying. Anyone else having problems with the customer service?

I hate my local stations now, so many commercials. I can't live without it. Guess it is time to call again and complain.

V

Volantt · 01-22-2004, 08:05 PM

Woot, just got off the phone with them... They are crediting my account for 3 more months of free service for the trouble I have been dealing with. Had to talk to a manager instead of a peon to get this resolved. I hope.

V

WebTitan · 01-22-2004, 08:57 PM

have been thinking about getting it. are you happy with it, toher than the billing?

Kris · 01-22-2004, 09:10 PM

had my car since june and love xm. never had a problem with the billing, but i don't remember getting a chance to be billed automatically.

Volantt · 01-22-2004, 09:15 PM

Worth every penny! IMHO

Hopefully the billing is all straight now. I'm sure once it gets fixed I won't have a problem anymore, but it just sucks having your XM cut off and listening to local stations.

Have a MP3 player in my car but I usually listen to all those while I am at the computer. Kinda nice having something different for the car. And you get sports, news, and some talk also.

V

01-22-2004, 07:56 PM	#1
Volantt Confirmed User Join Date: Nov 2003 Location: Penguin vs Devil Posts: 745	Grr XM Radio ! I just bought a new car about 3 months ago that had XM radio. After the 3 month free trial and placing my credit card on file to be billed quarterly during the free trial activation they shut my service off! Called 2 days ago and got the "We have fixed the problem with the billing no being updated." And once again today it is shut off.... This is getting annoying. Anyone else having problems with the customer service? I hate my local stations now, so many commercials. I can't live without it. Guess it is time to call again and complain. V __________________ "Only the dead have seen the end of war." - Plato "In the abscence of orders, go find something and kill it." - Erwin Rommel "A man's worth is no greater then the worth of his ambitions." - Marcus Aurelius

01-22-2004, 08:05 PM	#2
Volantt Confirmed User Join Date: Nov 2003 Location: Penguin vs Devil Posts: 745	Woot, just got off the phone with them... They are crediting my account for 3 more months of free service for the trouble I have been dealing with. Had to talk to a manager instead of a peon to get this resolved. I hope. V __________________ "Only the dead have seen the end of war." - Plato "In the abscence of orders, go find something and kill it." - Erwin Rommel "A man's worth is no greater then the worth of his ambitions." - Marcus Aurelius

01-22-2004, 09:10 PM	#4
Kris Confirmed User Industry Role: Join Date: Apr 2002 Posts: 940	had my car since june and love xm. never had a problem with the billing, but i don't remember getting a chance to be billed automatically. __________________ I am the walrus.

01-22-2004, 09:15 PM	#5
Volantt Confirmed User Join Date: Nov 2003 Location: Penguin vs Devil Posts: 745	Worth every penny! IMHO Hopefully the billing is all straight now. I'm sure once it gets fixed I won't have a problem anymore, but it just sucks having your XM cut off and listening to local stations. Have a MP3 player in my car but I usually listen to all those while I am at the computer. Kinda nice having something different for the car. And you get sports, news, and some talk also. V __________________ "Only the dead have seen the end of war." - Plato "In the abscence of orders, go find something and kill it." - Erwin Rommel "A man's worth is no greater then the worth of his ambitions." - Marcus Aurelius

01-22-2004, 08:57 PM	#3
WebTitan Confirmed User Join Date: Mar 2003 Location: Western NY Posts: 5,114	have been thinking about getting it. are you happy with it, toher than the billing?