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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 01-17-2004, 02:44 PM   #1
XxXotic
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Epoch Taking New Clients?

if so, someone maybe wanna hit me up? Ive fired off like 4 emails already with no response.

Thanks xxxotic(@)roundsquaremedia.com
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Old 01-17-2004, 03:12 PM   #2
Bansheelinks
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Why not? If you have the cash for the VISA fees and an American company, and meet their acceptable use policies regarding practices and content, I am sure they will have you.

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Old 01-17-2004, 03:14 PM   #3
jact
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Quote:
Originally posted by Bansheelinks
Why not? If you have the cash for the VISA fees and an American company, and meet their acceptable use policies regarding practices and content, I am sure they will have you.

I think his point was "answer your fucking email".
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Old 01-17-2004, 03:16 PM   #4
TomsPics
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I emailed them they finally contacted me 1-2 weeks later, email is really slow, if you contact them by phone they will get you up asap.
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Old 01-17-2004, 03:59 PM   #5
XxXotic
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Quote:
Originally posted by jact
I think his point was "answer your fucking email".
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Old 01-17-2004, 04:24 PM   #6
Jason
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They finally have phone service there.

It's amazing.

888.627.3888 M-F

Ask for Amparo.
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Old 01-17-2004, 04:31 PM   #7
Rictor
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Do they have ICQ? I like to have a written record when I talk with a processor, just so they can't go back on any promises they make me. :P

I need to set up with them too.
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Old 01-17-2004, 04:39 PM   #8
Jizar II
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Quote:
Originally posted by PornDollar
They finally have phone service there.

It's amazing.

888.627.3888 M-F

Ask for Amparo.
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Old 01-17-2004, 04:47 PM   #9
XxXotic
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Quote:
Originally posted by PornDollar
They finally have phone service there.

It's amazing.

888.627.3888 M-F

Ask for Amparo.
all that isn't necessary for what I wanted to know. If you're not going to answer emails shouldn't bother to put "contact sales@ for more details".

I too like to have a written record of everything that goes on between the 2 parties, saves the drama of hearing "I never said that"
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Old 01-17-2004, 04:49 PM   #10
xxxdesign-net
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Quote:
Originally posted by XxXotic
if so, someone maybe wanna hit me up? Ive fired off like 4 emails already with no response.

Thanks xxxotic(@)roundsquaremedia.com
haha.. same thing here... 2 emails.. no response... been waiting for a month...
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Old 01-17-2004, 05:09 PM   #11
evilshaun
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My experience with Epoch:

Got denied by visa everytime I applied, like for stupid things too, Epoch has a risk-analysis crew that they say review the sites before submitting, not sure if they did or not, but I got denied by Visa.

WEnt to ccbill, got accepted the first time.

I spent a ton of time making all my sites EPOCH standard to get this shit. I asked them to submit my program again and I never heard back. Finally asked them to send my money and never heard back, had to email about 3 times.
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Old 01-17-2004, 05:13 PM   #12
Sausage
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Epoch support is VERY slow, but they are taking new clients.
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Old 01-18-2004, 11:00 AM   #13
Rand
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XxXotic (and others),

If Epochs support or sales emails are not being replied to in a timely manner I insist on knowing about it. Anyone can get backed up, but if this is a problem that is ongoing, there may be filtering problems or other issues that need to be looked at.

The address for sales is [email protected].

For Client Services it is [email protected].

If you use either of these addresses and do not get a reply within 24 hours (usually within an hour for tech support), please resend your email with a subject line "2nd Request" and CC me [email protected].

Epoch is a service organization. Great service... prompt, courteous and professional, is what I and the entire team at Epoch expect you and everyone else to receive.
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Payment Industry - Communications - Quality Assurance

Last edited by Rand; 01-18-2004 at 11:04 AM..
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