Ikobo has the worst fucking customer support in the universe. - GoFuckYourself.com

jimthefiend · 12-12-2003, 12:37 PM

fyi

ikobo

ikobo

fucking cun</b>ts

Digipimp · 12-12-2003, 12:40 PM

Looks like someone is having trouble getting paid by a shitty no name company, that's why no one here uses them. Get a CC Bill account.

jimthefiend · 12-12-2003, 12:43 PM

Quote:

Originally posted by Digipimp
Looks like someone is having trouble getting paid by a shitty no name company, that's why no one here uses them. Get a CC Bill account.

why dont you get fucking bent?
k sweety?

why dont you get a SITE, then some employees THEN you can fucking give advice.

so fuck off im not in the mood for you.

Digipimp · 12-12-2003, 12:44 PM

Quote:

Originally posted by jimthefiend

why dont you get fucking bent?
k sweety?

why dont you get a SITE, then some employees THEN you can fucking give advice.

so fuck off im not in the mood for you.

Listen cocksmoker I'm just telling you that they are a shitty company, I didn't say anything about you.

chemicaleyes · 12-12-2003, 12:51 PM

Quote:

Originally posted by jimthefiend
fyi

ikobo
ikobo
ikobo

fucking cun</b>ts

but you spent all week recommending ikobo

jimthefiend · 12-12-2003, 01:02 PM

Quote:

Originally posted by chemicaleyes
but you spent all week recommending ikobo

yeah well i changed my mind the first fucking time i had an issue i needed support with

they are bunch of fucking incompetent idiots

jimthefiend · 12-12-2003, 01:03 PM

and look pimp, sorry i snapped at you im just VERY fucking angry right now and you were the first available target

Digipimp · 12-12-2003, 01:10 PM

Quote:

Originally posted by jimthefiend
and look pimp, sorry i snapped at you im just VERY fucking angry right now and you were the first available target

jimthefiend · 12-12-2003, 02:07 PM

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jimthefiend · 12-13-2003, 10:36 AM

update:

so this is what happened:

i have SEVERAL hundred dollars of pending transactions thatve been sitting in my ikobo account for a fucking week. for some reason they are not releasing them for withdrawal.

i have done the following things with the following results:

emailed them via their helpdesk 3 times, no response.

went into their chat 2 days ago and was told id be contacted. i havent been.

called yesterday am and was told id get a call from accounting shortly. dint happen.

emailed support directly once, no response, not even an auto responder.

called back twice in the pm only to be told by the automated system that all reps were busy and the voicemail box was full, then was hung up on. this after spending around 20 minutes on hold both times.

i havent been able to get into the support chat since that first time, busy.

called back this morning to find out that OVERNIGHT they have changed their customer support hours, they no longer provide any on saturday.

still no chat

still no money

and im fucking livid

yes i KNOW i spoke highly of them at one point. but this is fucking absurd.

PbG · 02-20-2004, 05:22 AM

Ikobo has grown too big too fast and now their customer support/service sucks. It takes weeks and/or months to get a response from them. Although after months it is quite possible you will not get a response at all. They have hidden fees too. Eg: a customer signsup in error/duplicates a purchase. Or you do not wish to accept a payment from someone for whatever reason. You have to pay them the processing fees and $0.95 to cancel the duplicate/undesired order.

They do not advise you of chargebacks. They just take the money out of your account. although you may get a notice telling you that you initiated a refund. It took a week to get them explain what the fuck happened.

They announced a lower fee (2.99%) becomes effective January 1, 2004. Yet they are still charging us 3.99%. Calling them is waste of time. You never get anyone on the phone and they do not return calls.

It used to take them 24 hours or less to deposit/release funds collected on our behalf. Now it takes them a minimum 72 hours days to release our money collected.

I have written them with all these concerns. Yet nothing changes for the better and they do not respond. They continue on as if we the customers will keep silent about their progressive deterioration.

We've been using Ikobo for eight [8] months. Bottomline stay away from Ikobo!

ListYourPorn · 02-20-2004, 05:26 AM

they also have bad grammer all over their site .....

12-12-2003, 12:37 PM	#1
jimthefiend So Fucking Banned Join Date: Oct 2003 Location: icq: 121189 Posts: 18,889	Ikobo has the worst fucking customer support in the universe. fyi ikobo ikobo ikobo fucking cun</b>ts

12-12-2003, 12:40 PM	#2
Digipimp BP4L OT DL Join Date: Mar 2003 Location: BP4L Swap Meet Posts: 13,481	Looks like someone is having trouble getting paid by a shitty no name company, that's why no one here uses them. Get a CC Bill account. __________________ Still Hosting at Webair and You Should Be Too

02-20-2004, 05:22 AM	#11
PbG Confirmed User Join Date: May 2003 Posts: 1,025	Ikobo has grown too big too fast and now their customer support/service sucks. It takes weeks and/or months to get a response from them. Although after months it is quite possible you will not get a response at all. They have hidden fees too. Eg: a customer signsup in error/duplicates a purchase. Or you do not wish to accept a payment from someone for whatever reason. You have to pay them the processing fees and $0.95 to cancel the duplicate/undesired order. They do not advise you of chargebacks. They just take the money out of your account. although you may get a notice telling you that you initiated a refund. It took a week to get them explain what the fuck happened. They announced a lower fee (2.99%) becomes effective January 1, 2004. Yet they are still charging us 3.99%. Calling them is waste of time. You never get anyone on the phone and they do not return calls. It used to take them 24 hours or less to deposit/release funds collected on our behalf. Now it takes them a minimum 72 hours days to release our money collected. I have written them with all these concerns. Yet nothing changes for the better and they do not respond. They continue on as if we the customers will keep silent about their progressive deterioration. We've been using Ikobo for eight [8] months. Bottomline stay away from Ikobo! __________________ Uncensored-Hosting \| Photography by Gus

02-20-2004, 05:26 AM	#12
ListYourPorn Confirmed User Join Date: Jan 2004 Posts: 791	they also have bad grammer all over their site ..... __________________ Sex Add your sites Click Here

12-12-2003, 01:03 PM	#7
jimthefiend So Fucking Banned Join Date: Oct 2003 Location: icq: 121189 Posts: 18,889	and look pimp, sorry i snapped at you im just VERY fucking angry right now and you were the first available target

12-12-2003, 02:07 PM	#9
jimthefiend So Fucking Banned Join Date: Oct 2003 Location: icq: 121189 Posts: 18,889	hahahaha hahahaha hahahaha hahahahahahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahahahahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahahahahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha hahahaha i feel better now

12-13-2003, 10:36 AM	#10
jimthefiend So Fucking Banned Join Date: Oct 2003 Location: icq: 121189 Posts: 18,889	update: so this is what happened: i have SEVERAL hundred dollars of pending transactions thatve been sitting in my ikobo account for a fucking week. for some reason they are not releasing them for withdrawal. i have done the following things with the following results: emailed them via their helpdesk 3 times, no response. went into their chat 2 days ago and was told id be contacted. i havent been. called yesterday am and was told id get a call from accounting shortly. dint happen. emailed support directly once, no response, not even an auto responder. called back twice in the pm only to be told by the automated system that all reps were busy and the voicemail box was full, then was hung up on. this after spending around 20 minutes on hold both times. i havent been able to get into the support chat since that first time, busy. called back this morning to find out that OVERNIGHT they have changed their customer support hours, they no longer provide any on saturday. still no chat still no money and im fucking livid yes i KNOW i spoke highly of them at one point. but this is fucking absurd.