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Old 11-24-2003, 11:33 AM   #1
BradShaw
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Epoch last week, anyone else see a spike in CB's?

Epoch seems to process Chargebacks in batches. Anyone else see a lot more last week than usual?
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Old 11-24-2003, 12:02 PM   #2
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Anyone? Or is this question too biz related for here?
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Old 11-24-2003, 12:04 PM   #3
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damn it your other thread was already removed before I could hit the post button

How come ?
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Old 11-24-2003, 12:09 PM   #4
BradShaw
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Quote:
Originally posted by freeones
damn it your other thread was already removed before I could hit the post button

How come ?
Lens has a very sensitive ego. Anything he is involved with, he can not accept any form or criticism.
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Old 11-24-2003, 12:11 PM   #5
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Quote:
Originally posted by BradShaw


Lens has a very sensitive ego. Anything he is involved with, he can not accept any form or criticism.
Dude! Watch it or the Lensman will take his wrath out on you! LOL!
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Old 11-24-2003, 12:28 PM   #6
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Yep we also got hit with a huge influx of cb's last week.
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Old 11-24-2003, 02:00 PM   #7
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Naw man, mine were steady as ever.
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Old 11-24-2003, 03:03 PM   #8
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Quote:
Originally posted by BradShaw
Epoch seems to process Chargebacks in batches. Anyone else see a lot more last week than usual?
Yeah they come in batches for sure.

Didn't seem too bad over here last week though. Nothing unusual anyways.
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Old 11-24-2003, 04:08 PM   #9
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Yeah Brad, we were up as well last week.
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Old 11-24-2003, 05:22 PM   #10
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more then normal...
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Old 11-24-2003, 08:55 PM   #11
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Not true.

Barring any technical glitches that prevents our acquirer from delivering our chargeback file on a timely basis, all of our chargebacks are automatically processed and applied back to the client on the same day that we receive the file from our acquirer.

There may be a small % (like 0.5%) that we may have to apply manually. Manual applies are done either on the same day that we receive the file or a day or two later.

C
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