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Old 08-29-2003, 10:11 AM   #1
jennycards
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Finally some good news from iBill (Europe)

Just got this from my iBill acct. rep.:
Quote:
I was just informed that your reserves will be released on the next
scheduled reserves payout, Sept. 19th, if anything changes I will let you
know.
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Old 09-16-2003, 12:10 AM   #2
IanUK
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I've just been told by ibill support that they are not being released:

'Unfortunately reserves are being held by our merchant bank indefinetly.
We will keep you posted as to any updates when they happen'

So whats the deal - are they being released for some and not others ?

Ian
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Old 09-16-2003, 01:55 AM   #3
Shoplifter
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On the Aug 27 D-Money show Ibill said they would finally be releasing EU merchant reserves on the 19th.

http://www.d-moneyshow.com/archives_...st27_2003.html

I haven't heard anything from our rep about this yet one way or another. Did you email your rep and ask?
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Old 09-16-2003, 05:53 AM   #4
jennycards
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I haven't heard from my rep again ... so I assume it's true what she had said and my reserves are going to be paid.
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Old 09-16-2003, 07:26 AM   #5
IanUK
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I've emailed them 4 days ago, was ignored , emailed again yesterday and that was the reply I got.

It doesn't look good

I only use them for rebills now, but its still a considerable amount of money they are witholding - it would be nice to one day get a clear answer from them about *anything* !

If anyone from ibill reads this perhaps they could give us Euro bods a REAL answer ?

Ian
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Old 09-17-2003, 12:17 AM   #6
IanUK
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I've now had an answer to my original email sent 5 days ago !

Guess what - it contradicts the one I received more recently and says:

'I went ahead and forwarded your request to our payables department and they stated that the reserves will indeed be
released as scheduled on the September 19th payout.'

So I guess they will be paying...maybe...

Ian
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Old 09-17-2003, 12:38 AM   #7
Toni
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Ibill sucks!
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Old 09-17-2003, 12:48 AM   #8
Calvinguy
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Was it all reserves uptil now that was frosen or only reserves from one payout?
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Old 09-17-2003, 03:46 AM   #9
Shoplifter
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Quote:
Originally posted by Calvinguy
Was it all reserves uptil now that was frosen or only reserves from one payout?
The info I have is it will be the two months that are unpaid plus the current month. Three months of reserves..Maui here I come!

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Old 09-17-2003, 03:47 AM   #10
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Quote:
Originally posted by Shoplifter


The info I have is it will be the two months that are unpaid plus the current month. Three months of reserves..Maui here I come!

just got your email. and no, i didn't receive the same...
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