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-   -   CCBill MasterCard Informational Release (https://gfy.com/showthread.php?t=155759)

BradShaw 07-23-2003 10:16 AM

I am sure there is some good reason for doing this, I do not get it though. To increase transactions? To fall under a different category for MC with a higher cb/credit rate? Would CCbill care to comment? To me, it looks like it cpuld a traffic leak from the join page. Some people rather than finishing the transaction, they would go search for other things, get distracted, possibly get off, and never buy.

polish_aristocrat 07-23-2003 10:18 AM

Quote:

Originally posted by Matt 26z
If I understand this correctly, after a surfer buys a membership to a site and chooses to continue shopping they will then be presented with other porn sites. You have control over the first X number of results, but not all of them.

So you'd better hope they don't see something better they may want instead.

But if it's actual goods that they buy along with your site, there's no way they can claim stoen acct and charge back. Correct? The physical evidence would be there that they bought the goods, and thus, your site also.

no, after he buys membership to site A, he can choose if he wants to see other offers too.

There are no goods currently. I took a look at this and you can make a search for a domain keyword, like "asian' ( I did so ) and the results are listed in alphabetical order....

wow, ccbill, will you hire me ?
:Graucho

Lensman 07-23-2003 10:20 AM

Ron, where does the customer make the decision to use Visa or MC? If they pick Visa, they go to the Visa form. If Mastercard, they go to the CCticketmasterBILL site?

RonC 07-23-2003 10:21 AM

Quote:

Originally posted by BRISK
Ron, what does Mastercard hope to gain from this forced diverse shopping experience for customers? Whats their reasoning for this?


Good Question.

If you figure out the answer please let me know. I learned a long time ago that when you deal with Logic and Card Associations in the same sentence you will drive yourself crazy. The bottom line was we had 3 choices

1. Comply with their new rules
2. Register every customer like Paypal and pay $1500 each
3. File a lawsuit

CCbill and its Aquirer have decided that option 1 was in the best interest of our Clients at the present time.

I can tell you that over 47 different companies are being forced to change business models. We are told this also includes Non-Adult companies like Amazon.

Ron C

Lensman 07-23-2003 10:22 AM

Also Ron, how does this impact MC's CB and credit limits. And what are they?

CoolE 07-23-2003 10:23 AM

Quote:

Originally posted by RonC
I am sure there are lots of questions. I will make myself available for the next couple of hours to help explain the new rules. So fire away

Ron C

Hi Ron,

1. Is the Shopping section presented DURING the initial signup or AFTER as an "add-on"?

2. Is the Shopping section also presented to Visa signups, or just MC?

3. Does CCBill have any plans to improve the search feature in the Shopping section? Right now it only looks for the search term in the domain. Will sponsored merchants get a chance to describe their site or label it with keywords to improve this feature?

4. Any plans to credit affiliates with sales no matter what site they sign up for? Right now, they won't get anything for these crosssells will they?

5. Won't this increase chargebacks, at least directionally, by complicating the signup process?

Thanks in advance.

BRISK 07-23-2003 10:24 AM

Quote:

Originally posted by RonC


Good Question.

If you figure out the answer please let me know.

ummm....I assume you talk to Mastercard? Didn't you ask them yourself when you were wondering what the point of it was?

BRISK 07-23-2003 10:27 AM

Quote:

Originally posted by CoolE


5. Won't this increase chargebacks, at least directionally, by complicating the signup process?

Thats what I was thinking.

Take a simple process and complicate the fuck out of it. Send someone that just spent $30 on a membership off into some site to get completely lost and forget what the URL is of the site they just joined, so now they can't even find the porn they paid for. :helpme :helpme :helpme

tony286 07-23-2003 10:32 AM

I wish the 3rd party processors would of given us a choice, I would of gladly paid $1500 to register but I guess that would of meant less customers for the third party processors.

RonC 07-23-2003 10:32 AM

Quote:

Originally posted by Lensman
Ron, where does the customer make the decision to use Visa or MC? If they pick Visa, they go to the Visa form. If Mastercard, they go to the CCticketmasterBILL site?
In CCbill Admin Section we have a flash demo that will walk our customers through all the details. Please Review this it is extremely helpful.

Each company had to submit to MasterCard a plan of compliance. As a result each of our systems will probably be slightly different. We all had certain criteria that we had to meet. CCbill has had numerous telephone calls and 2 actual meetings in Purchase NY to develop our plan.

The basics are this

1. Customer comes to normal signup form. It looks just like it does today.

2. The start filling it out. IF they use a MasterCard in the Credit Card box. The bottom of the form will change.

3. 1st they will be presented with a second option.
"Purchase NOW, and Continue to shop"

4. At this point first sale is complete.

5. We also have to include a descriptor of what the product is on the signup form.

6. Remember that only customers that Choose MasterCard, and Choose to continue to shop will see the next options.
We at CCbill feel that this will be a very small number of customers.

Ron C

Kimmykim 07-23-2003 10:33 AM

If a surfer does choose to select more than one 'ticket' will he be mailed multiple confirmation emails or a single email?

BradShaw 07-23-2003 10:34 AM

Ron, in the demo, the continue shopping button was larger than the purchase now button. Seems that by making it larger, more people may select it, and exit the join page to "continue shopping". BTW, was good to see you in Vegas for 30 seconds!

John3 07-23-2003 10:39 AM

sounds like an adult shopping cart from hell

RonC 07-23-2003 10:39 AM

Quote:

Originally posted by Lensman
Also Ron, how does this impact MC's CB and credit limits. And what are they?
CCBill is way below the current limits set be MasterCard. We also have a great working relationship with Both Associations so at this time we do not see this a problem.

Affiliate sales will not be tracked below the initial sale. We feel without the economic interest to profit as an affiliate on any additional sales this will only benefit the webmaster and the surfer (i.e. reduced fraud)

Ron C

CoolE 07-23-2003 10:45 AM

Quote:

Originally posted by RonC


In CCbill Admin Section we have a flash demo that will walk our customers through all the details. Please Review this it is extremely helpful.

Each company had to submit to MasterCard a plan of compliance. As a result each of our systems will probably be slightly different. We all had certain criteria that we had to meet. CCbill has had numerous telephone calls and 2 actual meetings in Purchase NY to develop our plan.

The basics are this

1. Customer comes to normal signup form. It looks just like it does today.

2. The start filling it out. IF they use a MasterCard in the Credit Card box. The bottom of the form will change.

3. 1st they will be presented with a second option.
"Purchase NOW, and Continue to shop"

4. At this point first sale is complete.

5. We also have to include a descriptor of what the product is on the signup form.

6. Remember that only customers that Choose MasterCard, and Choose to continue to shop will see the next options.
We at CCbill feel that this will be a very small number of customers.

Ron C

Thanks Ron, I should have checked out the demo first. It is very informative and answers most questions. Well done by CCBill.

RonC 07-23-2003 10:45 AM

Quote:

Originally posted by CoolE
Hi Ron,

1. Is the Shopping section presented DURING the initial signup or AFTER as an "add-on"?

AFTER THEY CHOOSE TO USE A MASTERCARD AND CLICK THE SECOND BUTTON TO "BUY AND CONTINUE TO SHOP" IF THEY CHOOSE JUST TO BUY. THEY NEVER SEE THE SHOPPING CART.

EITHER WAY FIRST SALE IS COMPLETE


2. Is the Shopping section also presented to Visa signups, or just MC?

NO JUST CUSTOMERS THAT ENTER MASTERCARDS


3. Does CCBill have any plans to improve the search feature in the Shopping section? Right now it only looks for the search term in the domain. Will sponsored merchants get a chance to describe their site or label it with keywords to improve this feature?

THE CURRENT SYSTEM ONLINE AT CCBILL.COM WILL BE CHANGED.'
WE EXPECT THE NEW SYSTEM TO BE ONLINE APRPOX AUG 15TH
THE NEW SYSTEM IS MUCH MORE ADVANCED.

4. Any plans to credit affiliates with sales no matter what site they sign up for? Right now, they won't get anything for these crosssells will they?

NO PLANS AT ALL

5. Won't this increase chargebacks, at least directionally, by complicating the signup process?

NO REASON TO PROFIT, JUST THE WEBMASTER AND SURFER CAN BUY MORE. THEY COULD DO THIS NOW BY GOING TO YAHOO.




Thanks in advance.


RonC 07-23-2003 10:48 AM

Quote:

Originally posted by BRISK


ummm....I assume you talk to Mastercard? Didn't you ask them yourself when you were wondering what the point of it was?


HA HA HA HA

IF YOU ONLY KNEW THE CONVERSATIONS WE HAD. I WOULD HAVE WON THE FUNNIEST HOME VIDEO FOR SURE.


RON C

BRISK 07-23-2003 10:52 AM

Quote:

Originally posted by RonC



HA HA HA HA

IF YOU ONLY KNEW THE CONVERSATIONS WE HAD. I WOULD HAVE WON THE FUNNIEST HOME VIDEO FOR SURE.


RON C

So did you ask them or not? Obviously they have a reason why they want this implemented, what is it?

shunga 07-23-2003 10:52 AM

Will the "continue shopping" button open a new window with the original window continuing to the site the surfer joined?

Tipsy 07-23-2003 10:53 AM

Quote:

CCBill?s clients cannot pass any of the consumer?s personal information to CCBill besides consumer email. This means that besides consumer email, two-part forms used for marketing will not be allowed to pass data in to CCBill sign-up forms.
That'll complicate some of the cascading systems.

RonC 07-23-2003 10:54 AM

Quote:

Originally posted by Kimmykim
If a surfer does choose to select more than one 'ticket' will he be mailed multiple confirmation emails or a single email?

Customer will get 1 email for original sale, then they will get a second email if they purchase something via the shopping cart

Ron C

RonC 07-23-2003 10:55 AM

Quote:

Originally posted by BradShaw
Ron, in the demo, the continue shopping button was larger than the purchase now button. Seems that by making it larger, more people may select it, and exit the join page to "continue shopping". BTW, was good to see you in Vegas for 30 seconds!

There are 4 different options for button types. The only difference is more words on the continue to shop.

nobull 07-23-2003 10:58 AM

Quote:

Originally posted by Tipsy


That'll complicate some of the cascading systems.

what if we use MPA2...how will this be effected?

Kimmykim 07-23-2003 11:01 AM

Quote:

Originally posted by Tipsy

----------------------------------------------------------
CCBill?s clients cannot pass any of the consumer?s personal information to CCBill besides consumer email. This means that besides consumer email, two-part forms used for marketing will not be allowed to pass data in to CCBill sign-up forms.
----------------------------------------------------------

That'll complicate some of the cascading systems.

It really shouldn't complicate them, the rule says not be allowed to pass. It should, in its most simple form, mean that cascading systems need to be restructured just a tad in order to be compliant with the specific letter of the rules.

RonC 07-23-2003 11:03 AM

Quote:

Originally posted by John3
sounds like an adult shopping cart from hell
We were told that we had to do it. CCbill feels that we have taken a bad situation and made the most advanced options with the least intrusion on our customers current business practices.
After we see our competitors solutions we will know if we achieved this goal.

Ron C

NetRodent 07-23-2003 11:05 AM

Roughly, what percent of subscriptions are taken with MasterCard?

Tipsy 07-23-2003 11:06 AM

Quote:

Originally posted by Kimmykim


It really shouldn't complicate them, the rule says not be allowed to pass. It should, in its most simple form, mean that cascading systems need to be restructured just a tad in order to be compliant with the specific letter of the rules.

As I understand it it means each tier of the cascading system will require information to be re-entered by the customer rather than the majority of the new form being pre-filled. That can do nothing but impact on sales for those sites using this system.

RonC 07-23-2003 11:14 AM

The Simple Fact is this


The Card Associations have a saying. "It is a Privilege to use there Card not a Right"

We Do not have to understand their logic, nor to they always feel like sharing it. We always have a choice to not accept their cards. The problem is that they have one of the easiest/cost effective forms of payment over the internet. Sure we could use Wires and charge $25.00 per transactions, but as we will all agree this is not cost effective. Since we choose to use their cards we have to play their game, at their park, with their rules.
This just happens to be one of their rules.

Ron C

Backov 07-23-2003 11:18 AM

Quote:

Originally posted by RonC




Good Question.

If you figure out the answer please let me know. I learned a long time ago that when you deal with Logic and Card Associations in the same sentence you will drive yourself crazy. The bottom line was we had 3 choices

1. Comply with their new rules
2. Register every customer like Paypal and pay $1500 each
3. File a lawsuit

CCbill and its Aquirer have decided that option 1 was in the best interest of our Clients at the present time.

I can tell you that over 47 different companies are being forced to change business models. We are told this also includes Non-Adult companies like Amazon.

Ron C

Why didn't you do both 1 AND 3. That would have been best serving your clients, speaking as one of them,

BRISK 07-23-2003 11:19 AM

Ron, in your opinion, why do you think Mastercard wants it this way? What do YOU think the point of all this is?

Kimmykim 07-23-2003 11:19 AM

Quote:

Originally posted by Tipsy


As I understand it it means each tier of the cascading system will require information to be re-entered by the customer rather than the majority of the new form being pre-filled. That can do nothing but impact on sales for those sites using this system.

There will be an impact no matter how you look at, the issue at hand is how to minimize the impact, I think.

RonC 07-23-2003 11:19 AM

Quote:

Originally posted by shunga
Will the "continue shopping" button open a new window with the original window continuing to the site the surfer joined?

It is an orginal window. The pop up blockers cause problem with the other way

Ron C

RonC 07-23-2003 11:26 AM

Quote:

Originally posted by Tipsy


That'll complicate some of the cascading systems.


I can not speak for cascading systems. CCBILL can only write software for its customers. Each Cascading systems should contact CCBill directly for alternative work arounds.

Ron C

RonC 07-23-2003 11:30 AM

Quote:

Originally posted by BRISK
Ron, in your opinion, why do you think Mastercard wants it this way? What do YOU think the point of all this is?

Ask me at the trade show and I will tell you.


Ron C

Tipsy 07-23-2003 11:30 AM

Quote:

Originally posted by RonC

I can not speak for cascading systems. CCBILL can only write software for its customers. Each Cascading systems should contact CCBill directly for alternative work arounds.

Ron C

Understandable. It wasn't a dig at ccbill as your hand is very much forced. Just seems to be one of the biggest pain in the ass things about the whole lot of changes. All these things that have a small impact by themselves add up. Again nothing you can do about it as such.

To an extent if VISA or MC say jump all you really can do is ask how high and try to help those with sites to reach the new height (coo - that was almost 'deep fpr me :) )

RonC 07-23-2003 11:33 AM

Quote:

Originally posted by Tipsy


Understandable. It wasn't a dig at ccbill as your hand is very much forced. Just seems to be one of the biggest pain in the ass things about the whole lot of changes. All these things that have a small impact by themselves add up. Again nothing you can do about it as such.

To an extent if VISA or MC say jump all you really can do is ask how high and try to help those with sites to reach the new height (coo - that was almost 'deep fpr me :) )


GREAT POST.!!!!!!!!!!!!!!!!!!!!!!!!!

There are some good options for cascading systems in our system. I just can not tell all our competitors everything:)))

Ron C

Tipsy 07-23-2003 11:33 AM

Quote:

Originally posted by Kimmykim


There will be an impact no matter how you look at, the issue at hand is how to minimize the impact, I think.


Naturally. Just seemed that for many people it will probably have a bigger impact than most of the rest of the changes and it had been missed by many.

As I said in the post above - all these little things add up. Fortunately not all are bad depending on your perspective.

Kimmykim 07-23-2003 11:36 AM

Quote:

Originally posted by Tipsy



Naturally. Just seemed that for many people it will probably have a bigger impact than most of the rest of the changes and it had been missed by many.

As I said in the post above - all these little things add up. Fortunately not all are bad depending on your perspective.

It is perhaps the MOST important part of the ruling as I see it. But I also see how to work with it and stay within the letter of the law.

RonC 07-23-2003 12:12 PM

FYI


I will be answering questions on YNOT Bob's Radio Show

http://www.theadultwebmaster.com/radio/

in about 20 min


Ron C

Marc De 07-23-2003 12:31 PM

Better get your own merchant account unless you plan on sending hard earned (well paid for) traffic to a form that allows them to OPT OUT of purchasing from you and buying something from another merchant at which point you get paid dick!

What a joke...


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