how can i contact directnic? - GoFuckYourself.com

Za Ha · 07-11-2003, 05:47 PM

I tried to email and call them!!!!!!!

I need to talk to them ASAP!!!

DO they have a direct phone number (no pun intended) or an icq number?

Sasha18 · 07-11-2003, 09:14 PM

i tried to call them

owner went to vacation i think

okdesign · 07-12-2003, 04:54 AM

Try contact them via trouble ticket system

freeme · 07-12-2003, 05:06 AM

go post on oprano

they will see it much sooner or holla at MikeAI

he will help you out

miob · 07-12-2003, 05:11 AM

as i know they respond only via trouble ticket system, and it takes a bit longer...

dav555add · 07-12-2003, 05:26 AM

Quote:

Originally posted by Za Ha
I tried to email and call them!!!!!!!

I need to talk to them ASAP!!!

DO they have a direct phone number (no pun intended) or an icq number?

Pray

freeme · 07-12-2003, 05:28 AM

Quote:

Originally posted by dav555add

Pray

bullshit

directnic has the best Customer servce in the business

dude hit me up ill get you intouch with someone there

118156620

Mr.Fiction · 07-12-2003, 06:16 AM

Is Directnic deleting people's domains or what? This is the third thread tonight.

Maybe someone over there needs to take a look at what's going on and figure out if it's being handled in the best possible way.

donsimon · 07-12-2003, 09:07 AM

Mr. Fiction, we only delete domains when they expire. So don't worry.

Za Ha - You can always email me at [email protected], I usually answer emails about 20 hours a day. And if you don't here anything from me within 12 hours, you probably hit my spam filter, so make sure to include directNIC in your email and it should get through.

If you want to call and speak to support, you can call 504-679-5170.

Donny
Product Development Manager
directNIC.com

Mike AI · 07-12-2003, 09:30 AM

Quote:

owner went to vacation i think

There are 5 owners, 2 never go on vacation.

Of course it does not matter since we have the best staff in the biz!

Donny - good seeing you on GFY!

Za Ha · 07-12-2003, 10:50 AM

Tried calling!
No one answered (so I left a message with the right username and email)
Sent 3 emails and NO REPLY!

They wanna delete a domain with over 200k of traffic and the WHOIS info is CORRECT!!!

If this happens I will have to sue for sure, because this is a joke! A professional company fucking with their customers!

donsimon · 07-12-2003, 11:02 AM

Za Ha,
I don't know why hotmail bounced your email to me, I've been getting emails all morning. Try [email protected] instead...

Donny

Fletch XXX · 07-12-2003, 11:04 AM

These KIDS are funny.

Ive been with DirectNIC for over 4 years.

Had an issue with a domain regarding false whois info, fixed the infro and called there was no more issue.

I guess sitting at home behing URLS and not taking care of the problem leads to more but dont blame DirectNIC, theyve NEVER had problems.

Some punk gets a domain deleted to his own negligence and the sharks start swarming, funny.

Directnic rocks.

Fletch XXX · 07-12-2003, 11:05 AM

Quote:

Originally posted by Za Ha
Tried calling!
No one answered (so I left a message with the right username and email)
Sent 3 emails and NO REPLY!

They wanna delete a domain with over 200k of traffic and the WHOIS info is CORRECT!!!

If this happens I will have to sue for sure, because this is a joke! A professional company fucking with their customers!

Shut up, KID.

Its funny to see children attack companies that have dealt with and been WAY MORE PROFESSIONAL then they could ever be.

Go check your HOTMAIL email

hahah

donsimon · 07-12-2003, 11:06 AM

Za Ha,
Just got your email, working on it now.

Donny
directNIC.com

donsimon · 07-12-2003, 11:11 AM

Za Ha,
Thanks for updating the WHOIS information, and I reported to ICANN that you have updated your information and everything is fine now.

Thanks.

Donny
directNIC.com

Freestyleman · 07-12-2003, 11:11 AM

Mr.Fiction · 07-12-2003, 01:43 PM

Quote:

Originally posted by donsimon
Mr. Fiction, we only delete domains when they expire. So don't worry.

Za Ha - You can always email me at [email protected], I usually answer emails about 20 hours a day. And if you don't here anything from me within 12 hours, you probably hit my spam filter, so make sure to include directNIC in your email and it should get through.

If you want to call and speak to support, you can call 504-679-5170.

Donny
Product Development Manager
directNIC.com

Thanks Donny, that's great to know. I could name a few other registrars who aren't pro-active in dealing with this problem and helping their customers. It's good to see that Directnic is taking care of business.

donsimon · 07-12-2003, 01:50 PM

We try, I don't get to watch the boards like I used to a long time ago. It used to be my daily ritual of reading all of the posts from at least 4 or 5 boards, just been too busy lately.

But if anybody ever has any problems or questions with directNIC, they can contact me anytime at [email protected].

Donny
directNIC.com

07-11-2003, 05:47 PM	#1
Za Ha Confirmed User Join Date: Oct 2001 Location: Still lost Posts: 5,112	how can i contact directnic? I tried to email and call them!!!!!!! I need to talk to them ASAP!!! DO they have a direct phone number (no pun intended) or an icq number?

07-11-2003, 09:14 PM	#2
Sasha18 Confirmed User Join Date: Dec 2002 Posts: 582	i tried to call them owner went to vacation i think __________________

07-12-2003, 04:54 AM	#3
okdesign ICQ 278367136 Industry Role: Join Date: May 2002 Posts: 24,772	Try contact them via trouble ticket system __________________ Webmasters, Come here for SUPER BIG TITS Highest Conversions, Highest Retention!

07-12-2003, 05:11 AM	#5
miob Confirmed User Join Date: Oct 2001 Location: US Posts: 314	as i know they respond only via trouble ticket system, and it takes a bit longer... __________________ Wanna more toplist or cj niche traffic ? ToplistCentral, Wanna grow your traffic ? do a trade with Babes Kick Ass

07-12-2003, 11:04 AM	#13
Fletch XXX GFY HALL OF FAME DAMMIT!!! Join Date: Jan 2002 Location: that 504 Posts: 60,840	These KIDS are funny. Ive been with DirectNIC for over 4 years. Had an issue with a domain regarding false whois info, fixed the infro and called there was no more issue. I guess sitting at home behing URLS and not taking care of the problem leads to more but dont blame DirectNIC, theyve NEVER had problems. Some punk gets a domain deleted to his own negligence and the sharks start swarming, funny. Directnic rocks. __________________ Want an Android App for your tube, membership, or free site? Need banners or promo material? Hit us up (ICQ Fletch: 148841377) or email me fletchxxx at gmail.com - recent work - About me Last edited by Fletch XXX; 07-12-2003 at 11:07 AM..

07-12-2003, 05:06 AM	#4
freeme Confirmed User Join Date: Feb 2003 Posts: 924	go post on oprano they will see it much sooner or holla at MikeAI he will help you out

07-12-2003, 06:16 AM	#8
Mr.Fiction Confirmed User Join Date: Feb 2002 Location: Free Speech Land Posts: 9,484	Is Directnic deleting people's domains or what? This is the third thread tonight. Maybe someone over there needs to take a look at what's going on and figure out if it's being handled in the best possible way.

07-12-2003, 09:07 AM	#9
donsimon Registered User Join Date: Oct 2002 Location: New Orleans Posts: 27	Mr. Fiction, we only delete domains when they expire. So don't worry. Za Ha - You can always email me at [email protected], I usually answer emails about 20 hours a day. And if you don't here anything from me within 12 hours, you probably hit my spam filter, so make sure to include directNIC in your email and it should get through. If you want to call and speak to support, you can call 504-679-5170. Donny Product Development Manager directNIC.com

07-12-2003, 10:50 AM	#11
Za Ha Confirmed User Join Date: Oct 2001 Location: Still lost Posts: 5,112	Tried calling! No one answered (so I left a message with the right username and email) Sent 3 emails and NO REPLY! They wanna delete a domain with over 200k of traffic and the WHOIS info is CORRECT!!! If this happens I will have to sue for sure, because this is a joke! A professional company fucking with their customers!

07-12-2003, 11:02 AM	#12
donsimon Registered User Join Date: Oct 2002 Location: New Orleans Posts: 27	Za Ha, I don't know why hotmail bounced your email to me, I've been getting emails all morning. Try [email protected] instead... Donny

07-12-2003, 11:06 AM	#15
donsimon Registered User Join Date: Oct 2002 Location: New Orleans Posts: 27	Za Ha, Just got your email, working on it now. Donny directNIC.com

07-12-2003, 11:11 AM	#16
donsimon Registered User Join Date: Oct 2002 Location: New Orleans Posts: 27	Za Ha, Thanks for updating the WHOIS information, and I reported to ICANN that you have updated your information and everything is fine now. Thanks. Donny directNIC.com

07-12-2003, 11:11 AM	#17
Freestyleman Confirmed User Join Date: Sep 2002 Posts: 283	yo

07-12-2003, 01:50 PM	#19
donsimon Registered User Join Date: Oct 2002 Location: New Orleans Posts: 27	We try, I don't get to watch the boards like I used to a long time ago. It used to be my daily ritual of reading all of the posts from at least 4 or 5 boards, just been too busy lately. But if anybody ever has any problems or questions with directNIC, they can contact me anytime at [email protected]. Donny directNIC.com