AC PAY worst customer service I've ever seen - GoFuckYourself.com

CHMOD · 07-02-2003, 03:45 PM

Not only did they lie to us, swearing that there would never be any problems with Visa new regulations because they are SOOoo big...

But now, they don't reply anymore to help their webmasters out of the shit wich THEY are responsible for.

I have sent them 3 Emails, 2 phone calls: Still no answer !

Because of their stupid lies, I will loose around 30 000 $
I only want to ask them what do I need to do exactly to comply, as a canadian webmaster, to these rules. I want to register an offshore Cie, is it going to be enough ?

Fuck, they are not even professionnal enough to reply to my messages !

The hell with Cormac Foster and AC PAY.

stevecore · 07-02-2003, 03:54 PM

something tells me the only thing canadian about you is your post office box address.

my guess is you got caught scamming. how right am i?

DrewKole · 07-02-2003, 04:02 PM

eh? Honestly, I think AC will outlast most of the companies out there... (most, not all... I can name another 15 or so, that I feel the same about).

They made a poor job of foreseeing the future... like alot of other companies, especially their damned marketing (see AVN ads).

But... Come Saturday, I'm gonna probably start working on my shit again, and make them primary, if they do what they say they're doing.

Cheers

ldinternet · 07-02-2003, 04:04 PM

Tarmac who?

Indeed · 07-02-2003, 04:05 PM

same issue here....still waiting for them to tell me how to register my account with VISA..I do have a US corp already so I only have to pay the fee and fill out the registration form...ive been waiting for this form for several weeks now..

stevecore · 07-02-2003, 04:28 PM

hit and run flamer...typical.

ACPay Mac · 07-02-2003, 05:19 PM

CHMOD--who are you and what email did you use to contact us? We're certainly busy, but we read everything that comes to [email protected]. Please send us an email there and we'll be certain to get back to you. Occasionally, Webmasters will send to [email protected] (the consumer support email) or some other address that takes a while for it to get to us.

As for American companies and registering them, instructiuons were mailed out this afternoon to all American clients, unless your email address bounced. If you should have gotten such an email and did not, please sned us an email (again, to [email protected]) and we'll make sure you get one.

Thanks.

GrimShawn · 07-02-2003, 05:25 PM

CHMOD · 07-02-2003, 05:54 PM

Quote:

Originally posted by ACPay Mac
CHMOD--who are you and what email did you use to contact us? We're certainly busy, but we read everything that comes to [email protected]. Please send us an email there and we'll be certain to get back to you. Occasionally, Webmasters will send to [email protected] (the consumer support email) or some other address that takes a while for it to get to us.

As for American companies and registering them, instructiuons were mailed out this afternoon to all American clients, unless your email address bounced. If you should have gotten such an email and did not, please sned us an email (again, to [email protected]) and we'll make sure you get one.

Thanks.

Cormac,

Why do I have to post here to get an answer ??
This pisses me off !

I have left you 2 messages on your answering machine.
the first one was 2 weeks ago ( Long enough for you to asnwer )
the second one was today.

3 Emails: firts one 3 weeks ago. Last one 2 days ago.

NO ANSWER ON ALL THIS !

But I post here, 3 hours later SURPISE ! : You are lightning fast !

I have the feeling that you answer only when your reputation is in danger. This scares me very much. I can I trust you ?

I will Email you one last time.

CHMOD · 07-02-2003, 05:57 PM

Quote:

Originally posted by stevecore
something tells me the only thing canadian about you is your post office box address.

my guess is you got caught scamming. how right am i?

I don't know what means scamming. Sorry, I speak french.

Madball · 07-02-2003, 06:13 PM

Are french Canadians too dumb to register a LLC in the US or in Europe?

CHMOD · 07-02-2003, 06:17 PM

Quote:

Originally posted by Madball
Are french Canadians too dumb to register a LLC in the US or in Europe?

I don't know if I am dumb.

But I'm smart enough to understand that insulting someone isn't a proof of a very high IQ.

Naughty · 07-02-2003, 06:24 PM

I bet you never tried to contact Dutchbilling, lol.

stevecore · 07-02-2003, 06:32 PM

Quote:

Originally posted by CHMOD

I don't know if I am dumb.

But I'm smart enough to understand that insulting someone isn't a proof of a very high IQ.

wait... you just insulted his intelligence. maybe i'm dumb but the word hypocrite comes to mind.

what i find funny is that you left two messages over a span of two weeks then came on here to bitch and moan. if it was that important you should have called every day till you got it done. get your own priorities straight before you criticize someone elses.

OneHungLo · 07-02-2003, 06:42 PM

Quote:

Originally posted by stevecore

wait... you just insulted his intelligence. maybe i'm dumb but the word hypocrite comes to mind.

what i find funny is that you left two messages over a span of two weeks then came on here to bitch and moan. if it was that important you should have called every day till you got it done. get your own priorities straight before you criticize someone elses.

Why should he have to call and call and call? The day i call my processor and nobody picks up is the day i leave. They should have 24 hour phone support.

stevecore · 07-02-2003, 06:50 PM

Quote:

Originally posted by OneHungLo

Why should he have to call and call and call? The day i call my processor and nobody picks up is the day i leave. They should have 24 hour phone support.

i'm not saying call and call and call, just follow up atleast 24 hours later. shit happens, gets lost, miscommunication, a fucking receiver antenna falls through the roof into your cubicle, etc. etc. etc.. if you're that unforgiving in your day to day life can i ask you how many good friends you still have?

CHMOD · 07-02-2003, 06:53 PM

Quote:

Originally posted by stevecore

wait... you just insulted his intelligence. maybe i'm dumb but the word hypocrite comes to mind.

what i find funny is that you left two messages over a span of two weeks then came on here to bitch and moan. if it was that important you should have called every day till you got it done. get your own priorities straight before you criticize someone elses.

When I'll make you loose 30 000 $, you'll deserve the right to insult me. ( Even then, I have not been as gross as you )

Until then, I don't know you, I don't really want to talk with you unless you have someting constructive to say.

Being unrespectfull will probably make you feel funny and important, but it is really not impressive to me.

Pointless · 07-02-2003, 06:53 PM

Pipecrew · 07-02-2003, 06:56 PM

Typical dumbass "Help me, Help me!! I am too ignorant to learn on my own how to register a corporation"

use the search feature or pay an accountant in your area to figure it out for you... If you are going to lose 30,000, then paying an account 1k for a year shouldnt be a problem now should it?

stevecore · 07-02-2003, 07:04 PM

Quote:

Originally posted by CHMOD

When I'll make you loose 30 000 $, you'll deserve the right to insult me. ( Even then, I have not been as gross as you )

Until then, I don't know you, I don't really want to talk with you unless you have someting constructive to say.

Being unrespectfull will probably make you feel funny and important, but it is really not impressive to me.

if you cannot discern an honest opinion from an insult you need to stop coming to boards all together. expect a negative or positive post to any post you make... thats the chance you take. did you think everyone would come rushing in here to your defense? i want what youre smoking!!

as for respect, don't expect for me to give you respect that initially has to be earned in the first place.

not trying to be funny or insult...just voicing my opinion.

07-02-2003, 03:45 PM	#1
CHMOD Confirmed User Join Date: Jun 2003 Posts: 1,697	AC PAY worst customer service I've ever seen Not only did they lie to us, swearing that there would never be any problems with Visa new regulations because they are SOOoo big... But now, they don't reply anymore to help their webmasters out of the shit wich THEY are responsible for. I have sent them 3 Emails, 2 phone calls: Still no answer ! Because of their stupid lies, I will loose around 30 000 $ I only want to ask them what do I need to do exactly to comply, as a canadian webmaster, to these rules. I want to register an offshore Cie, is it going to be enough ? Fuck, they are not even professionnal enough to reply to my messages ! The hell with Cormac Foster and AC PAY.

07-02-2003, 05:19 PM	#7
ACPay Mac Registered User Join Date: Jun 2002 Location: Sherman Oaks, CA Posts: 20	CHMOD--who are you and what email did you use to contact us? We're certainly busy, but we read everything that comes to [email protected]. Please send us an email there and we'll be certain to get back to you. Occasionally, Webmasters will send to [email protected] (the consumer support email) or some other address that takes a while for it to get to us. As for American companies and registering them, instructiuons were mailed out this afternoon to all American clients, unless your email address bounced. If you should have gotten such an email and did not, please sned us an email (again, to [email protected]) and we'll make sure you get one. Thanks. __________________ ------------------------------- AC Pay™ Payment processing and customer service for your paysite. https://clients.acpay.com/ -------------------------------

07-02-2003, 06:24 PM	#13
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,487	I bet you never tried to contact Dutchbilling, lol. __________________ seks.ai for sale - ping me

07-02-2003, 06:53 PM	#18
Pointless Confirmed User Join Date: Jan 2003 Location: Australia Posts: 2,142	hah __________________ 355 north Adultdatelink.com

07-02-2003, 03:54 PM	#2
stevecore Confirmed User Join Date: May 2003 Posts: 6,130	something tells me the only thing canadian about you is your post office box address. my guess is you got caught scamming. how right am i?

07-02-2003, 04:02 PM	#3
DrewKole Confirmed User Join Date: Aug 2001 Posts: 5,193	eh? Honestly, I think AC will outlast most of the companies out there... (most, not all... I can name another 15 or so, that I feel the same about). They made a poor job of foreseeing the future... like alot of other companies, especially their damned marketing (see AVN ads). But... Come Saturday, I'm gonna probably start working on my shit again, and make them primary, if they do what they say they're doing. Cheers

07-02-2003, 04:04 PM	#4
ldinternet Confirmed User Join Date: Apr 2001 Posts: 8,245	Tarmac who?

07-02-2003, 04:05 PM	#5
Indeed Confirmed User Join Date: Oct 2002 Posts: 1,892	same issue here....still waiting for them to tell me how to register my account with VISA..I do have a US corp already so I only have to pay the fee and fill out the registration form...ive been waiting for this form for several weeks now..

07-02-2003, 04:28 PM	#6
stevecore Confirmed User Join Date: May 2003 Posts: 6,130	hit and run flamer...typical.

07-02-2003, 05:25 PM	#8
GrimShawn Confirmed User Join Date: Oct 2002 Location: BONEPRONE MANSION serving drinks! Posts: 8,120

07-02-2003, 06:13 PM	#11
Madball Confirmed User Join Date: May 2002 Location: Oslo, Norway Posts: 748	Are french Canadians too dumb to register a LLC in the US or in Europe?

07-02-2003, 06:56 PM	#19
Pipecrew Master of Gfy.com Industry Role: Join Date: Feb 2002 Posts: 14,888	Typical dumbass "Help me, Help me!! I am too ignorant to learn on my own how to register a corporation" use the search feature or pay an accountant in your area to figure it out for you... If you are going to lose 30,000, then paying an account 1k for a year shouldnt be a problem now should it?