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Old 06-27-2003, 05:05 PM   #1
NetRodent
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The Customer from Hell is Back

We've recently gotten another email from our "customer from hell". This guy has joined our sites about 30 times (usually cancelling during the trial). While that's a little weird, that's the not the problem. The problem is for every subscription he takes, he writes multiple, incomprehensible messages to our support department. We've never been quite sure what his problem is. You'd think if he was unsatisfied the first time, he wouldn't have joined 29 more times. Just reading his emails gives me a headache. We thought we were rid of him when we blocked his credit card, but he came back.

We got this lovely gem a couple of days ago.

Quote:
I answer you for the courtesy and the education that makes part of my culture, you have closed 27 account, and with ? you are on the market or no?its obligatory to go in Private Show or to subscribe for one months? a truth is that you do not have simple procedures and are sure that not understood nothing of Marketing, would be various perhaps and simpler and you would have more satisfactions than now and you would give some more to your customers, 27 times are too many? therefore I well will not be more of of my numerous friends on your the situated one, indeed why in family we possess a newspaper much continuation
also in Spain, Greece France and other places, I will speak badly
therefore about you that you will have little customers, the spirit
beloved you hold it for your friends, I it am not and of this they are orgoglioso. Se you had understood yours badly question I ask deserved excuse otherwise you take how much, cioé nothing, I will not be more between your customers, you deserve little and are therefore little intelligent to demonstrate it wide...........................
I repeat if I have understood badly I ask excuse but aspect your
excuses, you know where to send them to OK?saluti beloveds and if your excuses do not arrive not to feel to us more and Goodbye
I mean what the heck is "orgoglioso". Can anyone make sense of this?

I posted another email from this guy in a previous thread.
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Last edited by NetRodent; 06-27-2003 at 05:09 PM..
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Old 06-27-2003, 05:07 PM   #2
stevecore
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Quote:
Originally posted by NetRodent
I will speak badly therefore about you
fuck, his speak is bad enough already.
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Old 06-27-2003, 05:08 PM   #3
[Labret]
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he must be using babelfish to go from whatever backwoods eastern european dialect he speaks on a daily basis to english.

when I was trying to smooth up to some latin hotty, I would use bablefish to go from english to spanish. It was butchered spanish but she thought it funny and she had sex with me. True story.
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Old 06-27-2003, 05:09 PM   #4
candyflip
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Where's he from? I'm guessing Italy.

orgoglioso = proud (in italian)
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Old 06-27-2003, 05:09 PM   #5
Undutchable
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It seems like he keeps getting his membership cancelled and that really bugs him. It's too bad he doesn't see that it's probably his own stupidity causing it, not the fact that you "not understood nothing of Marketing"
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Old 06-27-2003, 05:09 PM   #6
Mr.Wong
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Quote:
Originally posted by [Labret]
he must be using babelfish to go from whatever backwoods eastern european dialect he speaks on a daily basis to english.

when I was trying to smooth up to some latin hotty, I would use bablefish to go from english to spanish. It was butchered spanish but she thought it funny and she had sex with me. True story.
You're my hero.
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Old 06-27-2003, 05:12 PM   #7
Undutchable
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Quote:
Originally posted by [Labret]
when I was trying to smooth up to some latin hotty, I would use bablefish to go from english to spanish. It was butchered spanish but she thought it funny and she had sex with me. True story.
You're telling me you picked her up on MSN?

Or were you meeting her in a restaurant with your laptop?
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Old 06-27-2003, 05:12 PM   #8
zubr
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He must've used babelfish translator on altavista
Some words couldnt be translated.

PS. this is the worst english i've ever read, it simply must be an online translator..
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Old 06-27-2003, 05:41 PM   #9
NetRodent
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He is Italian. We tried sending him dual English/Babelfished-Italian messages for a while but he keeps writing in English. Maybe he finds our Italian as bad as we find his English. Unfortunately, nobody here speaks Italian.
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Old 06-27-2003, 06:52 PM   #10
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Tell him.....

Instead be complainer at night before morning, to check with patience left wing not signing up without cancel beforehand. On join.html before left side under right wing use not cancel but continue forward until blue moon come forth during low tide.

That should work.
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Old 06-27-2003, 07:05 PM   #11
cj_purve
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he's saying 'why can't i go into private shows, is it an obligation to have a 1 month membership to view the private shows?'

basically he's just trying to take advantage of the free trial period and he's probably trying to visit a live feed upsell with chat and is getting confused that he has to spend more money so he keeps signing up again on the free trial to see if he can get into the private shows for free yet

>>a truth is that you do not have simple procedures and are sure that not understood nothing of Marketing, would be various perhaps and simpler and you would have more satisfactions than now and you would give some more to your customers

he is saying you don't have enough content to satisfy him ... 'satisfactions' meaning content that brings satisfaction LOL

in the first email, he's telling you off for billing his cards multiple times when he can't find the content that he is signing up for ... threatening to take the course of legal action although its not his culture to do so blah blah ...

i'd suggest, refund all his money and block his ip address from even surfing your sites. what a pain in the ass!
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Old 06-27-2003, 07:13 PM   #12
NetRodent
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Quote:
Originally posted by RocHard
Tell him.....

Instead be complainer at night before morning, to check with patience left wing not signing up without cancel beforehand. On join.html before left side under right wing use not cancel but continue forward until blue moon come forth during low tide.

That should work.
I'd be afraid he'd think I'm asking him out on a date.
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Old 06-27-2003, 08:10 PM   #13
John3
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Quote:
Originally posted by NetRodent
We've recently gotten another email from our "customer from hell". This guy has joined our sites about 30 times (usually cancelling during the trial). While that's a little weird, that's the not the problem. The problem is for every subscription he takes, he writes multiple, incomprehensible messages to our support department. We've never been quite sure what his problem is. You'd think if he was unsatisfied the first time, he wouldn't have joined 29 more times. Just reading his emails gives me a headache. We thought we were rid of him when we blocked his credit card, but he came back.

We got this lovely gem a couple of days ago.



I mean what the heck is "orgoglioso". Can anyone make sense of this?

I posted another email from this guy in a previous thread.
LMFAO

Dude, any time I got joins from people like that I immediately locked them out of the site and issued a credit . . .. i'ts not worth the headache
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Old 06-27-2003, 08:16 PM   #14
asuna
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hhhaha
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Old 06-27-2003, 08:20 PM   #15
XYCash
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Quote:
Originally posted by NetRodent
He is Italian. We tried sending him dual English/Babelfished-Italian messages for a while but he keeps writing in English. Maybe he finds our Italian as bad as we find his English. Unfortunately, nobody here speaks Italian.
Uglyant.com will translate e-mails for you if you want to send hi an e-mail in italian and read/translate any he sends you.
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