IBILL - whats going on? - GoFuckYourself.com

Biggy2 · 06-01-2003, 09:14 AM

Do you have an update?

The only reason I resort to posting here is since I can't seem to get in touch with any customer service reps over the phone..

update please, as the timeframe you gave us yesterday has passed.

Thanks.

Cindyff · 06-01-2003, 09:25 AM

Yesterday they said up to 48 hours more which takes us to Monday at around 10am Pacific.

Cindy xx

Biggy2 · 06-01-2003, 09:31 AM

who thinks the techs actually worked on it this weekend, or took the weekend off and will resume monday..

since ive just been informed "tuesday morning at the latest"

im really sure it required 3 days to fix.

yall · 06-01-2003, 09:32 AM

heh, I think the staff is too busy typing up resume's

Cindyff · 06-01-2003, 09:49 AM

Quote:

Originally posted by Biggy2
who thinks the techs actually worked on it this weekend, or took the weekend off and will resume monday..

since ive just been informed "tuesday morning at the latest"

im really sure it required 3 days to fix.

The tech support was never there at week ends when we used to use Ibill as our main processors.

Cindyff · 06-01-2003, 09:50 AM

Quote:

Originally posted by yall
heh, I think the staff is too busy typing up resume's

BritishTwinks · 06-01-2003, 10:39 AM

Quote:

Originally posted by yall
heh, I think the staff is too busy typing up resume's

LOL - Good one!

necoeds · 06-01-2003, 11:49 AM

Quote:

Originally posted by yall
heh, I think the staff is too busy typing up resume's

AmeliaG · 06-01-2003, 11:54 AM

I know I'm starting to pull links to sponsors who process through ibill.

gruffy · 06-01-2003, 11:59 AM

Quote:

Originally posted by AmeliaG
I know I'm starting to pull links to sponsors who process through ibill.

I'm trying to convince the remaining ibill sponsors i use to switch to ccbill or globill.

But they do the

"well WE haven't had a probelm yet."

So they will just wait unitl ibill fucks them over for a very large sum of money and all their rebills, then post here and complain in a popcorn thread.

yall · 06-01-2003, 02:26 PM

xdcdave · 06-01-2003, 02:28 PM

Quote:

Originally posted by necoeds

<img src="http://www.nebraskacoeds.com/gfy/lama.jpg">

I think I'm missing it.

Indy the real one · 06-01-2003, 04:13 PM

Ibill sucks anyway

AmeliaG · 06-02-2003, 11:56 AM

Quote:

Originally posted by gruffy

I'm trying to convince the remaining ibill sponsors i use to switch to ccbill or globill.

But they do the

"well WE haven't had a probelm yet."

So they will just wait unitl ibill fucks them over for a very large sum of money and all their rebills, then post here and complain in a popcorn thread.

I'm not deleting them all completely, but I'm definitely paring them waaaaaaaay down. Like you, I would rather minimize a problem before it blows up.

JimW · 06-02-2003, 12:04 PM

I got this email from our premium rep about 2 hours ago:

Current Status
CMI is still unavailable.

Transaction processing is NOT affected so please be assured that
transactions are running as usual.

End users can go to our customer service website www.ibillcs.com to cancel
subscriptions.

Update Summary
CMI Status: CMI is still unavailable for clients and for iBill employees
ETA: It is anticipated that CMI will be fully functional by late afternoon
today, 06/02/03
Cancel Subscriptions: www.ibillcs.com is currently available for end users
to cancel subscriptions
Transaction Processing: NORMAL
Next Update: 5:00 p.m. EST 06/02/03

Sincerely,
iBill
Premium Accounts Department
[email protected]
800.850.8886 (US)
954.363.4951 (International)

AAnnAArchy · 06-02-2003, 12:33 PM

It went back up and ironically, even though they said they were still processing transactions, I didn't make a dime while they were down. What a surprise.

Paul Markham · 06-02-2003, 12:40 PM

Any one still processing through IBill will only have themselves to blame when it goes wrong.

I chose the wrong hosting service, I stuck with him when the warning sirens were screaming. Who do I blame him or me?

AAnnAArchy · 06-02-2003, 12:47 PM

My sponsor uses iBill (and CC Bill), so I personally don't have a choice. It's a small niche, so there isn't another program to use. They tried to use CC Bill only, but then *they* had problems too.

Maybe the sales will magically show up later.

loverboy · 06-02-2003, 12:49 PM

i really heard enough with iBill, any alternative processor?

FirstByte · 06-02-2003, 01:23 PM

this might be an off topic but does anyone know if you can consolidate all your ibill accounts into one?? similar to how ccbill has theirs?

FB

FreeOnes · 06-02-2003, 01:32 PM

Quote:

Originally posted by FirstByte
this might be an off topic but does anyone know if you can consolidate all your ibill accounts into one?? similar to how ccbill has theirs?

FB

yes, but unfortunately they still don't pay you with one check. I asked about it and it looks like it will take a while before they start doing that

slapass · 06-02-2003, 03:01 PM

yeah not one sale or rebill for 4 days on the sponsor that uses iBill and averages a sale a day for me. Nice fucking deal.

necoeds · 06-02-2003, 03:08 PM

The cmi is still getting caught up on all the revshare data.... those stats aren't right yet

berg.the.red · 06-02-2003, 04:25 PM

looks like a sale and a re-bill happened on mine.

nevermind · 06-02-2003, 06:28 PM

I was just listening to Intercept's conference call, and apparently they've laid off 40 IBill people as part of their "consolidation" with other operations.

I wonder if that's part of the problem.

06-01-2003, 09:14 AM	#1
Biggy2 Confirmed User Join Date: Feb 2002 Posts: 1,821	IBILL - whats going on? Do you have an update? The only reason I resort to posting here is since I can't seem to get in touch with any customer service reps over the phone.. update please, as the timeframe you gave us yesterday has passed. Thanks.

06-01-2003, 11:54 AM	#9
AmeliaG Too lazy to set a custom title Join Date: Jan 2003 Location: Los Angeles Posts: 10,568	I know I'm starting to pull links to sponsors who process through ibill. __________________ GFY Hall of Famer AltStar Hall of Famer Blue Blood's SpookyCash.com Babe photography portfolio

06-01-2003, 02:26 PM	#11
yall Confirmed User Join Date: Mar 2003 Posts: 175	LOL!

06-01-2003, 04:13 PM	#13
Indy the real one Confirmed User Join Date: Jan 2001 Location: Planet Earth Posts: 130	Ibill sucks anyway __________________ Nothing 2 sale...

06-02-2003, 12:40 PM	#17
Paul Markham Too old to care Industry Role: Join Date: Jun 2001 Location: On the sofa, watching TV or doing my jigsaws. Posts: 52,943	Any one still processing through IBill will only have themselves to blame when it goes wrong. I chose the wrong hosting service, I stuck with him when the warning sirens were screaming. Who do I blame him or me? __________________ Blowout deal. 880 videos, 2,400 image sets, plus many RAW videos. $500. PM me for a deal. Skype Paulmarkham70

06-01-2003, 09:25 AM	#2
Cindyff Confirmed User Industry Role: Join Date: Sep 2002 Location: California Posts: 1,187	Yesterday they said up to 48 hours more which takes us to Monday at around 10am Pacific. Cindy xx

06-01-2003, 09:31 AM	#3
Biggy2 Confirmed User Join Date: Feb 2002 Posts: 1,821	who thinks the techs actually worked on it this weekend, or took the weekend off and will resume monday.. since ive just been informed "tuesday morning at the latest" im really sure it required 3 days to fix.

06-01-2003, 09:32 AM	#4
yall Confirmed User Join Date: Mar 2003 Posts: 175	heh, I think the staff is too busy typing up resume's

06-02-2003, 12:04 PM	#15
JimW Confirmed User Join Date: Dec 2002 Location: Dallas, TX Posts: 422	I got this email from our premium rep about 2 hours ago: Current Status CMI is still unavailable. Transaction processing is NOT affected so please be assured that transactions are running as usual. End users can go to our customer service website www.ibillcs.com to cancel subscriptions. Update Summary CMI Status: CMI is still unavailable for clients and for iBill employees ETA: It is anticipated that CMI will be fully functional by late afternoon today, 06/02/03 Cancel Subscriptions: www.ibillcs.com is currently available for end users to cancel subscriptions Transaction Processing: NORMAL Next Update: 5:00 p.m. EST 06/02/03 Sincerely, iBill Premium Accounts Department [email protected] 800.850.8886 (US) 954.363.4951 (International)

06-02-2003, 12:33 PM	#16
AAnnAArchy Registered User Join Date: Aug 2002 Location: Las Vegas Posts: 53	It went back up and ironically, even though they said they were still processing transactions, I didn't make a dime while they were down. What a surprise.

06-02-2003, 12:47 PM	#18
AAnnAArchy Registered User Join Date: Aug 2002 Location: Las Vegas Posts: 53	My sponsor uses iBill (and CC Bill), so I personally don't have a choice. It's a small niche, so there isn't another program to use. They tried to use CC Bill only, but then they had problems too. Maybe the sales will magically show up later.

06-02-2003, 12:49 PM	#19
loverboy When it rains, it pours Industry Role: Join Date: May 2003 Posts: 20,609	i really heard enough with iBill, any alternative processor?

06-02-2003, 01:23 PM	#20
FirstByte Registered User Join Date: May 2003 Posts: 95	this might be an off topic but does anyone know if you can consolidate all your ibill accounts into one?? similar to how ccbill has theirs? FB

06-02-2003, 03:01 PM	#22
slapass Too lazy to set a custom title Join Date: Nov 2002 Location: Earth Posts: 14,622	yeah not one sale or rebill for 4 days on the sponsor that uses iBill and averages a sale a day for me. Nice fucking deal.

06-02-2003, 03:08 PM	#23
necoeds Confirmed User Industry Role: Join Date: Nov 2002 Location: Lincoln, Nebraska Posts: 2,453	The cmi is still getting caught up on all the revshare data.... those stats aren't right yet __________________ Message me to promote nebraskacoeds + network sites...

06-02-2003, 04:25 PM	#24
berg.the.red Confirmed User Join Date: Feb 2003 Location: Right Here. Right Now. Posts: 596	looks like a sale and a re-bill happened on mine.

06-02-2003, 06:28 PM	#25
nevermind Confirmed User Join Date: Feb 2003 Posts: 276	I was just listening to Intercept's conference call, and apparently they've laid off 40 IBill people as part of their "consolidation" with other operations. I wonder if that's part of the problem.