Refund for 21 months?!?!? - GoFuckYourself.com

NetRodent · 05-30-2003, 05:11 PM

We got a lovely customer service inquiry today. A guy wrote in asking for a refund for 21 months of charges, because "I was just informed by my credit card company that I have been getting charged $49.95 for many months of membership that I never signed up for!"

Interestingly, the ip address the signup came from is allocated to
an organization with his name.

We wrote back to him basically asking how he didn't notice a charge for 21 months and how the signup came from an ip address in his name if he didn't make it.

Joy.

Webby · 05-30-2003, 05:17 PM

He's just a laid back guy wanting a simple request

detoxed · 05-30-2003, 05:21 PM

hello CC customer service

i need to do a chargeback

have you asked the merchant for a refund?

no

do that and then call back

Gutterboy · 05-30-2003, 05:22 PM

Give me his name, and when the gutterboy revolution happens I'll make sure he's first against the wall. Before the christians even.

SpaceAce · 05-30-2003, 05:30 PM

Twenty-one months. This man deserves the Big Balls of the Month award for sure.

SpaceAce

GrimShawn · 05-30-2003, 05:32 PM

Quote:

Originally posted by NetRodent
We got a lovely customer service inquiry today. A guy wrote in asking for a refund for 21 months of charges, because "I was just informed by my credit card company that I have been getting charged $49.95 for many months of membership that I never signed up for!"

Interestingly, the ip address the signup came from is allocated to
an organization with his name.

We wrote back to him basically asking how he didn't notice a charge for 21 months and how the signup came from an ip address in his name if he didn't make it.

Joy.

I'd tell him he can have his refund if he gives back the bandwith he used

Tala · 05-30-2003, 05:33 PM

21 months?!

iroc409 · 05-30-2003, 05:33 PM

haha.

loverboy · 05-30-2003, 05:38 PM

really?

FlyingIguana · 05-30-2003, 05:48 PM

Quote:

Originally posted by detoxed
hello CC customer service

i need to do a chargeback

have you asked the merchant for a refund?

no

do that and then call back

rofl, ya thats pretty much how it goes.

The Heron · 05-30-2003, 05:57 PM

That poor bastard made you some good money

I'd give him a refund, but then charge him a "service fee" for doing it and recoup all the money!

FlyingIguana · 05-30-2003, 05:59 PM

Quote:

Originally posted by NetRodent
We got a lovely customer service inquiry today. A guy wrote in asking for a refund for 21 months of charges, because "I was just informed by my credit card company that I have been getting charged $49.95 for many months of membership that I never signed up for!"

Interestingly, the ip address the signup came from is allocated to
an organization with his name.

We wrote back to him basically asking how he didn't notice a charge for 21 months and how the signup came from an ip address in his name if he didn't make it.

Joy.

did he access the site at all since his initial trial was over?

SomeCreep · 05-30-2003, 06:00 PM

Tell him no refunds. Then when he makes a chargeback, his CC should get blacklisted by whatever IPSP you're using. Not much else you can do.

MetaMan · 05-30-2003, 06:01 PM

why are u running porn sites anyway?
u evil evil man

directfiesta · 05-30-2003, 06:03 PM

Quote:

Originally posted by SomeCreep
Tell him no refunds. Then when he makes a chargeback, his CC should get blacklisted by whatever IPSP you're using. Not much else you can do.

Great, but the chargheback % in that month will be ... huge and could cause problems... not to say fee.

Negociate ???

FlyingIguana · 05-30-2003, 06:06 PM

Quote:

Originally posted by directfiesta

Great, but the chargheback % in that month will be ... huge and could cause problems... not to say fee.

Negociate ???

i would take the guy to small claims court. its over a grand. might even be able to get the police involved.

rdunn404 · 05-30-2003, 06:14 PM

Quote:

Originally posted by FlyingIguana

i would take the guy to small claims court. its over a grand. might even be able to get the police involved.

Nah fuck calling the cops, that's the pussy way out. Tell him he's got to fight you for it. If he can whip your ass he can have his money.

jimmyf · 05-30-2003, 06:18 PM

Quote:

Originally posted by rdunn404

Nah fuck calling the cops, that's the pussy way out. Tell him he's got to fight you for it. If he can whip your ass he can have his money.

I like, very good.

Mr.Fiction · 05-30-2003, 06:28 PM

Quote:

Originally posted by FlyingIguana

did he access the site at all since his initial trial was over?

That's what I was wondering.

Probono · 05-30-2003, 06:52 PM

It is unlikely the CC company will allow 21 months of chargebacks. I would refund 3 months and tell him that is as far as you can go.

Gator · 05-30-2003, 09:53 PM

That's fucked.

I had a guy once ask me for refunds because he had a problem that he was addicted to porn and got his family in debt because of it.

PostWhore · 05-30-2003, 11:53 PM

what a fucking scammer

SleazyDream · 05-31-2003, 12:01 AM

why am I left feeling that your porn site ISN"T worth $50/month....

gothweb · 05-31-2003, 12:03 AM

Refinds are meaningless now. The 1% limit on chargebacks imposed by the CC companies includes refunds. Let the fuckers do a chargeback.

freeadultcontent · 05-31-2003, 12:04 AM

yeah what ian said.

05-30-2003, 05:11 PM	#1
NetRodent Confirmed User Join Date: Jan 2002 Location: In the walls of your house. Posts: 3,985	Refund for 21 months?!?!? We got a lovely customer service inquiry today. A guy wrote in asking for a refund for 21 months of charges, because "I was just informed by my credit card company that I have been getting charged $49.95 for many months of membership that I never signed up for!" Interestingly, the ip address the signup came from is allocated to an organization with his name. We wrote back to him basically asking how he didn't notice a charge for 21 months and how the signup came from an ip address in his name if he didn't make it. Joy. __________________ "Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin slitting throats." --H.L. Mencken

05-30-2003, 05:33 PM	#7
Tala Fucked if I know Join Date: Dec 2002 Location: Do you have a flag? Posts: 23,368	21 months?! __________________ ICQ: 11120676 \| Google: mindcrime \| Skype: suitemindcrime\|E-Mail: mindcrime AT gmail.com\|PR girl with great writing skills for hire!!!! Contact me to work for YOU!\|TECHIEMEDIA? 24/7 support from some of the best techs in the biz. Tell Jim that I sent you.

05-30-2003, 05:33 PM	#8
iroc409 Confirmed User Join Date: Jan 2003 Location: midwest side, yo Posts: 4,728	haha. __________________ <a href="http://www.iroc409.com/"><img src="http://www.iroc409.com/adv/120x60.gif" border=0></a> icq: 1 7 6 4 2 0 9 6 0 Gallery templates for ONLY $25! w00t!

05-30-2003, 06:00 PM	#13
SomeCreep :glugglug Join Date: Mar 2003 Location: Where the Wild Things Are Posts: 26,118	Tell him no refunds. Then when he makes a chargeback, his CC should get blacklisted by whatever IPSP you're using. Not much else you can do. __________________ Webair Hosting I use and recommend Webair for hosting.

05-30-2003, 11:53 PM	#22
PostWhore Confirmed User Industry Role: Join Date: Jan 2003 Posts: 4,720	what a fucking scammer __________________ Ask me how to monetize with adult traffic!

05-30-2003, 05:17 PM	#2
Webby Too lazy to set a custom title Join Date: Oct 2002 Location: Far far away - as possible Posts: 14,956	He's just a laid back guy wanting a simple request

05-30-2003, 05:21 PM	#3
detoxed vip member Join Date: Jan 2003 Posts: 17,798	hello CC customer service i need to do a chargeback have you asked the merchant for a refund? no do that and then call back

05-30-2003, 05:22 PM	#4
Gutterboy So Fucking Banned Join Date: Jul 2002 Location: Dis Posts: 4,751	Give me his name, and when the gutterboy revolution happens I'll make sure he's first against the wall. Before the christians even.

05-30-2003, 05:30 PM	#5
SpaceAce Confirmed User Join Date: Jul 2002 Location: Magrathea Posts: 6,493	Twenty-one months. This man deserves the Big Balls of the Month award for sure. SpaceAce

05-30-2003, 05:38 PM	#9
loverboy When it rains, it pours Industry Role: Join Date: May 2003 Posts: 20,609	really?

05-30-2003, 05:57 PM	#11
The Heron Confirmed User Industry Role: Join Date: Apr 2001 Location: Michigan Posts: 4,488	That poor bastard made you some good money I'd give him a refund, but then charge him a "service fee" for doing it and recoup all the money!

05-30-2003, 06:01 PM	#14
MetaMan I AM WEB 2.0 Industry Role: Join Date: Jan 2003 Posts: 28,682	why are u running porn sites anyway? u evil evil man

05-30-2003, 06:52 PM	#20
Probono Confirmed User Join Date: Oct 2002 Location: Under the Rainbow Posts: 2,731	It is unlikely the CC company will allow 21 months of chargebacks. I would refund 3 months and tell him that is as far as you can go.

05-30-2003, 09:53 PM	#21
Gator Confirmed User Industry Role: Join Date: Feb 2002 Location: Don't live on GFY Posts: 1,119	That's fucked. I had a guy once ask me for refunds because he had a problem that he was addicted to porn and got his family in debt because of it.

05-31-2003, 12:01 AM	#23
SleazyDream I'm here for SPORT Industry Role: Join Date: Jul 2001 Location: Phone # (401) 285-0696 Posts: 41,470	why am I left feeling that your porn site ISN"T worth $50/month.... __________________ This dog, is dog, a dog, good dog, way dog, to dog, keep dog, an dog, idiot dog, busy dog, for dog, 20 dog, seconds dog! Now read without the word dog.

05-31-2003, 12:03 AM	#24
gothweb Confirmed User Join Date: Jun 2002 Location: Back in the USSA Posts: 8,849	Refinds are meaningless now. The 1% limit on chargebacks imposed by the CC companies includes refunds. Let the fuckers do a chargeback. __________________ Photos by Ian X.: Distinctive photos of goth babes. Blood Money:Your traffic, my sites, our money. MojoHost: Still the best.

05-31-2003, 12:04 AM	#25
freeadultcontent Confirmed User Join Date: Oct 2002 Location: "evitcepsrep ruoy egnahc" Posts: 9,976	yeah what ian said. __________________ Exclusive Ethnic & Microniche Sites