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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Registered User
Join Date: Apr 2003
Location: Quebec
Posts: 89
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About RackShack
Hello
Does Anybody have their servers with RackShack ? How the service is, speed, etc... I heard that they are using Cogent, and it's not a good thing... True ? thanks in advance |
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#2 |
Confirmed User
Join Date: Mar 2001
Posts: 491
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Good. Make sure you know what you're doing, because their support is not to be relied on. You get what you pay for in that regard, but for the last 18 months (thereabouts) I have had zero issues with slowness. I do about 300GB a month off the server with no speed issues.
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#3 |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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aside from them being Linux machines instead of FreeBSD, no hassles at all.
I have heard of some LL/TGPs banning RackShack IPs, but since I don't submit these URLs, I don't know of this first hand. |
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#4 |
♥♥♥ Likes Hugs ♥♥♥
Industry Role:
Join Date: Nov 2001
Location: /home
Posts: 15,841
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Rackshack is great for cheapskates like me. If you can admin your own server, there is no better deal out there right now.
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I like pie. |
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#5 |
Confirmed User
Join Date: Feb 2003
Location: Vancouver
Posts: 362
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I've got 7 boxes with them. I like them. If you know how
to admin your own servers, then they have probably the cheapest prices around. And the other thing i like is that when you buy a server you get immediate access to it. There's no waiting around a few days for setup. - johnny |
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#6 | |
aspiring banker
Join Date: Mar 2002
Location: toronto
Posts: 10,870
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Quote:
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#7 |
Confirmed User
Join Date: Oct 2002
Location: Philadelphia
Posts: 418
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The Good:
No Cogent (hardly) on the metered servers, good if not the very best bandwidth. Unbelievable uptime - I've been down about 6 minutes in 6 months. Great users' forum to help out. I pay $250 each for dual dell xenon servers with 1000 GB of bandwidth per box! Their tech support (if you can call it that) rocks. Need a reboot? Typically 15 minutes. That is the most tech support I ever want, I don't want some kid who thinks he knows Linux messing up my server, and at RS you don't have to even give them a password, cause its all your problem anyway. The bad: No real tech support. You can get a so called "control panel", but you'll still be doing your own upgrades weekly and new kernels a few times a year. Oh yeah, you can skip that for a while, and end up like hundreds of other newbies who had their boxes taken over by spammers and unpluged by RS. This chews up a lot of time - recently I spent about 10 hours on a problem when Red Hat screwed up a new kernel. They get DOS attacks a lot. Some RS users in unlucky subnets have had shitty bandwidth, occasionally for weeks or more. The ugly: When they screw up, its royal. They have formatted disks on the wrong box, gave the same ip address out twice, etc. Overall: If you are a propeller head like me, go for it. They are the largest, cheapest, and best by far. If you are not a linux guru, be very afraid. |
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#8 |
♥♥♥ Likes Hugs ♥♥♥
Industry Role:
Join Date: Nov 2001
Location: /home
Posts: 15,841
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The server is ready to run when you get it. You don't have to do any setup, just any server administration that needs done is usually going to be your problem. There are lots of cheap admins like me who will whore themselves out for an hour or so to help you get things done.
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I like pie. |
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#9 | |
aspiring banker
Join Date: Mar 2002
Location: toronto
Posts: 10,870
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Quote:
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#10 |
Registered User
Join Date: Feb 2002
Posts: 45
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Yes they use cogent, but thats not where the bulk of there traffic is passing, in fact check the link below they show their network usage by carrier on mrtg. I wish all hosts would step up to the plate and do the same
http://www.rackshack.net/english/aboutus/networks.asp |
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#11 | |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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#12 | |
Confirmed User
Join Date: Feb 2001
Location: USA
Posts: 6,894
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Quote:
WHAT? WHAT? WHAT? looks like I can open some cloned feeder sites for cheap ![]() |
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#13 |
Confirmed User
Join Date: Jul 2001
Location: See sig
Posts: 6,989
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What the rest have said really. One of my servers is there with less 'critical' stuff on it and no real complaints. As long as the most tech support you will need is reset (or in one case a re-format due to a hack) then they are superb.
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#14 |
Confirmed User
Join Date: Oct 2002
Location: Houston, TX
Posts: 584
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We have the same deals as RackShack (price wise) and we offer full support via 24 hour chat. Don't need to know shit about Linux.
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![]() ALPHARED.COM - 61000 Mbps of Capacity 24/7 Live Support Guaranteed No Buffer / No Congestion Guarantee! [email protected] - ICQ 381-726-093 |
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#15 | |
Confirmed User
Join Date: Feb 2003
Location: Vancouver
Posts: 362
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Quote:
Are you guys on cogent, or do use other bandwidth? That pricing on the 100Mbps is amazing. - johnny |
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#16 |
Confirmed User
Join Date: Oct 2002
Location: Houston, TX
Posts: 584
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Cogent and QWEST. Mostly Cogent for that price!
__________________
![]() ALPHARED.COM - 61000 Mbps of Capacity 24/7 Live Support Guaranteed No Buffer / No Congestion Guarantee! [email protected] - ICQ 381-726-093 |
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#17 |
Confirmed User
Industry Role:
Join Date: Jun 2002
Location: Canada
Posts: 1,441
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nightmare
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#18 |
Confirmed User
Join Date: Oct 2002
Location: Houston, TX
Posts: 584
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yea, for the other hosts ...
__________________
![]() ALPHARED.COM - 61000 Mbps of Capacity 24/7 Live Support Guaranteed No Buffer / No Congestion Guarantee! [email protected] - ICQ 381-726-093 |
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#19 |
Confirmed User
Join Date: Jul 2002
Location: Bay Area
Posts: 4,012
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They're good IF you know how to run and manage your own server.
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#20 |
Confirmed User
Join Date: Nov 2002
Location: Las Vegas & Los Angeles
Posts: 1,190
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RS owns, i got a 10mbpd cogent server, but me personally dont see a problem my server has never gone down, if i needed support/upgrade it was done within a day or so, ip requests, and all that other great shit is handled quick.
but if you dont know what your doing dont bother, sure they run rh linux instead of feebsd, but for the price its a real good deal, and like everyone has said, you have your server right then and there, no waiting days to get started
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blah blah fucking blah |
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#21 |
Confirmed User
Join Date: Mar 2003
Posts: 1,452
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I got 4 servers with them.
How can anyone beat this price $400 a month for a 10mb connection (un-metered), over a gig of ram and tons more. |
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#22 |
Confirmed User
Join Date: Oct 2002
Location: Houston, TX
Posts: 584
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Read the Signature ...
__________________
![]() ALPHARED.COM - 61000 Mbps of Capacity 24/7 Live Support Guaranteed No Buffer / No Congestion Guarantee! [email protected] - ICQ 381-726-093 |
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#23 | |
Registered User
Join Date: Feb 2003
Location: Mountain Top, Pa.
Posts: 422
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Quote:
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#24 |
Confirmed User
Join Date: May 2002
Location: Seat 1A
Posts: 2,483
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Rackshack is AWFUL. We've had several major outages, fiber cuts, etc. Our equipment is low priority there, you are not permitted to talk on the phone to the person that is fixing the problem or even anyone in the department where the problem is. And there are a LOT of problems. Surprisingly none were caused by Cogent that I am aware of.
Seriously, the equipment could be down for weeks and nobody would either notice or care. I'd recommend going somewhere else. We're pretty happy right now at Webair. The only thing reliable at Rackshack is the billing. |
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#25 | |
Confirmed User
Join Date: Feb 2003
Location: Vancouver
Posts: 362
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Quote:
at your site, and just saw windows. I've been accused of being blind before though, so maybe i just missed it if you also offer linux, or free bsd. - johnny |
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#26 |
Confirmed User
Industry Role:
Join Date: Jun 2002
Location: Canada
Posts: 1,441
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![]() I set a server up with them last year and made them aware of what I needed beforehand. Told them I didn't need much bandwidth starting off until I had my freehost ready to go (finished setting it up/doing all tests to make sure everything worked properly, etc.) and asked if it would be possibly to upgrade a 10Mbps line after 2-3 months. Yeah sure not a problem they told me....turned out to be a big problem. Once the time came for an upgrade they told me it wasn't possible at the time....that they had nothing in stock for me and weren't sure when they would. So I wasted a couple months getting everything ready and paying server fees for nothing. Thanks Rackshack ![]() |
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#27 | |
aspiring banker
Join Date: Mar 2002
Location: toronto
Posts: 10,870
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Quote:
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#28 | |
Confirmed User
Join Date: Oct 2002
Location: Philadelphia
Posts: 418
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Quote:
I try to anticipate my usage over the next couple months, and keep a server in reserve, because the thought of going anywhere else is so unpleasant. From what I see in the forums about 3/4 of the users seem to be hosting companies, and from time to time you do see complaints of not enough servers. |
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#29 | |
Confirmed User
Industry Role:
Join Date: Aug 2001
Posts: 7,817
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Quote:
Cheers, Matt |
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#30 |
Confirmed User
Join Date: May 2003
Location: Australia
Posts: 1,429
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I have just taken an additional server at RS and I find their support has been great.
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Webmasters Trade Traffic!!! |
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#31 | |
Confirmed User
Industry Role:
Join Date: Aug 2001
Posts: 7,817
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Quote:
Cheers, Matt |
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#32 | |
Confirmed User
Industry Role:
Join Date: Jun 2002
Location: Canada
Posts: 1,441
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Quote:
When someone tells me that it won't be a problem, that's what I expect. I don't expect any problems. They didn't once say there was a possibility they wouldn't be able to upgrade my bandwidth. |
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#33 | |
aspiring banker
Join Date: Mar 2002
Location: toronto
Posts: 10,870
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Quote:
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#34 |
Confirmed User
Join Date: May 2002
Location: Seat 1A
Posts: 2,483
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I don't know if they offer this deal anymore but if any of you don't believe my warnings, I offer you my server there.
Take it over, I have no use for it anymore, I have moved all of my stuff to a real host, Webair, as of yesterday. It's a 10 megabit unmetered for $400 a month plus tax. Email me at mike AT virtucon.net and it can be yours. They might charge you to do a wipe and restore - we've disabled a lot of the software that you might want (ensim). I don't know if they'll allow me to sign it over but we can give it a try. Oh, you might have to BUY MY CONTENT as part of this deal. It's good. And not hosted at rackshack. |
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#35 |
So Fucking Banned
Join Date: Jul 2002
Posts: 1,197
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I have 6 servers with Rackshack. All pumping out to within 10 gigs of the maximum allowable per month.
I tried many of the others over the last few years. I support Rack Shack 100%!! |
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#36 |
Confirmed User
Join Date: Feb 2002
Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: isN'T everything
Posts: 5,394
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I have quite_a_few boxes at RS. The first box I got, well, it was screwy cuz the image that everything was copied from was somehow corrupted. But they fixed that up before I could blink.
Then I had some hell changing the dns on my servers. Finally got it going and wrote a pretty nice tutorial there at their ensim forums... As far as support goes, many knowledgeable people at their forums.. The RS tech support is good but wont help you with anything beyond what you bought (everything is basically self -serve).
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SIG TOO SMALL! Maximum 1200x600 button and no more than 30 text lines of ALL SIZES and COLORS. Unless your sig is for a GFY top banner sponsor, then you may use a 6240x4800 instead of a 1024x800. |
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#37 |
Confirmed User
Join Date: Nov 2002
Location: A deep dark place.
Posts: 314
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I have a couple of boxes at RS that I use for backup. I would never use them for a production server.
Reason ? It starts with there uptime guarentee. There isn't one. They guarentee absolutely no uptime at all. You have no recourse if their network dies for days. Their techies are monkeys. If your lucky, your okay, if your unlucky, your memory gets trashed or your hard disk gets unmounted. I havn't got time to mess around with my servers, I need a control panel. They unfortunately do not supply the best (cpanel), you are stuck with ensim crap etc. Their billing is dept is awful. Their metering of bandwidth is prone to mistakes, and they don't listen if you open a bandwidth metering problem. They use Cogent (still). There are reports of capping. Their network is targetted with above average frequency by hackers. Spammers have got some of their blocks of IP's banned. I could go on, but you get the picture. Search there own forum for more info on all these problems. That said. Price can't be beaten, and that should tell you something ![]()
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In 1904, Charles Newman-Berry connected two abacus's together using specially enhanced GrapeVine thus inventing the first Internet connection. NEWMAN-BERRY CASH Paying webmaster since 1904 |
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#38 |
:glugglug
Join Date: Mar 2003
Location: Where the Wild Things Are
Posts: 26,118
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Overall, rackshack reviews sound negative. If you want good hosting, check out some "big" adult sites and look up their DNS to get an idea of what hosting they're using. Always go with a reliable host already being used by websites larger than your own. Example, candidhosting.com
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#39 | |
Registered User
Join Date: Apr 2003
Location: Quebec
Posts: 89
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Quote:
Thanks Strainer I'll keep it in mind ... |
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#40 | |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
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Quote:
![]() 3x contact me ill give you killer deals
__________________
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