WARNING: If you are using NetBilling for proceccing, you are losing 50% of sales

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  • Lichen
    Tube Master
    • May 2004
    • 1640

    #1

    Tech WARNING: If you are using NetBilling for proceccing, you are losing 50% of sales

    If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

    All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
  • BigFurry
    Confirmed User
    • Nov 2003
    • 1574

    #2
    Wow that's pretty bad if true.

    People with IPv6 addresses should also have an IPv4.

    But I guess what you're saying is that the web server supports IPv6, but the NetBilling backend system has a bug that rejects all IPv6 joins?

    Comment

    • Lichen
      Tube Master
      • May 2004
      • 1640

      #3


      IPV6 not getting thru:




      2020, HELLO ?

      Comment

      • elmy
        Confirmed User
        • Jan 2005
        • 2337

        #4
        uf, it is not a good business strategy
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        Comment

        • k0nr4d
          Confirmed User
          • Aug 2006
          • 9231

          #5
          Originally posted by Lichen
          If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

          All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
          May I ask where you are getting statistic that 50% of porn consumers are running on IPV6?
          The vast majority are behind NAT on mobile networks with IPv4 IPs... They may be using IPV6 within the internal network but are still displaying IPv4 ips.

          Even google isn't getting 50%... https://www.google.com/intl/en/ipv6/statistics.html
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          Comment

          • Konda
            ...
            • Apr 2003
            • 2280

            #6
            Seems more of a Nats issue than Netbilling. Many applications don't support IPV6 yet. If Netbilling doesn't support IPV6 yet, Nats shouldn't sent the IPV6 address.

            You (Nats) should just send the surfer's IPV4 address to Netbilling instead of their IPV6 address and there won't be any issue?

            Everyone that has an IPV6 address also has a IPV4 address as fallback

            Edit. or just ask your host to only use their IPV4 address and ignore the IPV6 address

            Edit 2. I do agree that Netbilling is pretty outdated and should support it, but at this time there is no reason to not send the IPV4 address instead of the IPV6 address, and your host and can easily fix that, just ignore the ipv6 and use the ipv4 instead

            Comment

            • Lichen
              Tube Master
              • May 2004
              • 1640

              #7
              Originally posted by Konda
              Seems more of a Nats issue than Netbilling. Many applications don't support IPV6 yet. If Netbilling doesn't support IPV6 yet, Nats shouldn't sent the IPV6 address.

              You (Nats) should just send the surfer's IPV4 address to Netbilling instead of their IPV6 address and there won't be any issue?

              Everyone that has an IPV6 address also has a IPV4 address as fallback

              Edit. or just ask your host to only use their IPV4 address and ignore the IPV6 address

              Edit 2. I do agree that Netbilling is pretty outdated and should support it, but at this time there is no reason to not send the IPV4 address instead of the IPV6 address, and your host and can easily fix that, just ignore the ipv6 and use the ipv4 instead
              NetBilling support themselves comfirmed that they do not support ipv6.

              We are looking at the sales stats, and 50% of our Netbilling MIDs are not coming thru (Hard Decline). Our secondary prodessor Vendo is picking them up.

              Comment

              • celandina
                Too lazy to set a custom title
                • Jun 2006
                • 11721

                #8
                NETbilling is a member here Hopefully he notices this thread and makes a comment ?

                Comment

                • 247mg
                  Yellowplum / 247mg
                  • Feb 2008
                  • 2162

                  #9
                  Originally posted by Lichen
                  If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

                  All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
                  This is very interesting and alraming and need a quick response from MITCH!
                  247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today!

                  Comment

                  • baddog
                    So Fucking Banned
                    • Apr 2001
                    • 107089

                    #10
                    Mitch paged.

                    Comment

                    • Lichen
                      Tube Master
                      • May 2004
                      • 1640

                      #11
                      Mitch is MIA.

                      Comment

                      • NETbilling
                        Confirmed User
                        • Jan 2002
                        • 8598

                        #12
                        Originally posted by Lichen
                        Mitch is MIA.
                        Definitely not MIA. Was just alerted of this post. You certainly are not losing 50% sales. I am having engineering tackle this and will reply once I have details, This is the first complaint we have received and we processing thousands of transactions daily.

                        Thanks, Mitch


                        Mitch Farber
                        CEO - NETbilling, Inc.
                        Email / Phone: 888-357-8166 / 661-252-2456
                        Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

                        Comment

                        • Lichen
                          Tube Master
                          • May 2004
                          • 1640

                          #13
                          Originally posted by NETbilling
                          Definitely not MIA. Was just alerted of this post. You certainly are not losing 50% sales. I am having engineering tackle this and will reply once I have details, This is the first complaint we have received and we processing thousands of transactions daily.

                          Thanks, Mitch
                          You still dont support ipv6 (facts), and we have NATS stats to back it up that it's about ~50% of sales. Good thing we got a backup processor in the cascade. Just update your stuff, it's 2020 already.

                          Comment

                          • klinton
                            So Fucking Banned
                            • Apr 2003
                            • 8766

                            #14
                            Originally posted by Lichen
                            You still dont support ipv6 (facts), and we have NATS stats to back it up that it's about ~50% of sales. Good thing we got a backup processor in the cascade. Just update your stuff, it's 2020 already.

                            Comment

                            • SleepWalker
                              Confirmed User
                              • Apr 2009
                              • 683

                              #15
                              Originally posted by Konda
                              Everyone that has an IPV6 address also has a IPV4 address as fallback
                              That's what I was thinking.

                              I just looked at the log of a US campaign I have running on Google traffic. For yesterday, out of 840 ips logged only 13 are IPV6!

                              This number sounds pretty low so I suppose that only traffic NOT SUPPORTING v4 are actually showing as V6 ??

                              This would mean you are losing are 1.5% of your sales and not 50...

                              Comment

                              • Lichen
                                Tube Master
                                • May 2004
                                • 1640

                                #16
                                Originally posted by SleepWalker
                                That's what I was thinking.

                                I just looked at the log of a US campaign I have running on Google traffic. For yesterday, out of 840 ips logged only 13 are IPV6!

                                This number sounds pretty low so I suppose that only traffic NOT SUPPORTING v4 are actually showing as V6 ??

                                This would mean you are losing are 1.5% of your sales and not 50...
                                That's not what NATS is showing. We are seeing a lot of these declines.

                                Comment

                                • bean-aid
                                  So Fucking Banned
                                  • Jun 2011
                                  • 16493

                                  #17
                                  Originally posted by Lichen
                                  That's not what NATS is showing. We are seeing a lot of these declines.
                                  I'm sure you have legit point... i'm sure Nats showing only 1.5% has legit point... I'm sure the loss of sales is likely between the 2 and nobody will ever tell the truth

                                  Comment

                                  • Konda
                                    ...
                                    • Apr 2003
                                    • 2280

                                    #18
                                    Originally posted by Lichen
                                    That's not what NATS is showing. We are seeing a lot of these declines.

                                    But why not disable IPV6 for now until Netbilling supports it?

                                    Many major products don't support IPV6 yet, not just Netbilling.
                                    It's nice that Nats supports it, but if it's not compatible with your biller just ask you host to disable IPV6 and you won't lose any sales anymore.

                                    Comment

                                    • Lichen
                                      Tube Master
                                      • May 2004
                                      • 1640

                                      #19
                                      Originally posted by beaner
                                      I'm sure you have legit point... i'm sure Nats showing only 1.5% has legit point... I'm sure the loss of sales is likely between the 2 and nobody will ever tell the truth
                                      If it was just a few sales, i wouldnt sweat it.

                                      Comment

                                      • Lichen
                                        Tube Master
                                        • May 2004
                                        • 1640

                                        #20
                                        Originally posted by Konda
                                        But why not disable IPV6 for now until Netbilling supports it?

                                        Many major products don't support IPV6 yet, not just Netbilling.
                                        It's nice that Nats supports it, but if it's not compatible with your biller just ask you host to disable IPV6 and you won't lose any sales anymore.
                                        Our second cascade is picking them up. Why lose them?

                                        I just posted a heads up for people with only one gateway.


                                        Originally posted by Konda
                                        Many major products don't support IPV6 yet, not just Netbilling.
                                        That's not true at all.

                                        Comment

                                        • tobedeleted
                                          Pay Per Minute Products
                                          • Nov 2015
                                          • 299

                                          #21
                                          Bump for those that use NB

                                          Comment

                                          • RyuLion
                                            • Mar 2003
                                            • 32369

                                            #22
                                            Originally posted by Lichen
                                            Mitch is MIA.
                                            He's not MIA I ran into him this morning while at xbizshow.com

                                            Adult Biz Consultant A tech head since 1995
                                            Affiliate Support: Chaturbate | CCBill Live

                                            Comment

                                            • Konda
                                              ...
                                              • Apr 2003
                                              • 2280

                                              #23
                                              Originally posted by Lichen
                                              Our second cascade is picking them up. Why lose them?

                                              I just posted a heads up for people with only one gateway.


                                              That's not true at all.
                                              Lose them? I don't think you understand how it works.
                                              Your host can just disable IPV6 and it will use the visitors IPV4 address instead and problem is solved.

                                              IPV6 is not yet fully supported by so many web applications and devices, there is still always a IPV4 fallback for every IPV6 user.

                                              Comment

                                              • InfoGuy
                                                80/20 Rule
                                                • Apr 2010
                                                • 3052

                                                #24
                                                Originally posted by Lichen
                                                NetBilling support themselves comfirmed that they do not support ipv6.

                                                We are looking at the sales stats, and 50% of our Netbilling MIDs are not coming thru (Hard Decline). Our secondary prodessor Vendo is picking them up.
                                                Are the number of your Netbilling transactions about equal to the number of your Vendo transactions?
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                                                Comment

                                                • Google Expert
                                                  Webmaster
                                                  • Jun 2004
                                                  • 14294

                                                  #25
                                                  Originally posted by InfoGuy
                                                  Are the number of your Netbilling transactions about equal to the number of your Vendo transactions?
                                                  Yes. About 50/50 lately.

                                                  Comment

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