How fucking dumb can IBill be? - GoFuckYourself.com

andi_germany · 05-06-2003, 03:31 PM

Just when I was thinking IBill is so fucked up as it can be they start to amaze me once again.

Here a quick recap of my IBill history:

-Using it since 1997
-Never had a problem until Visa shit happened
-I paid the 750 bucks and was approved due to my US based address
-December 15 payment was not paid while customers still were rebilled
-My account was frozen by them without any notice about the reasons
-They still rebill my customers until I cancel all rebills January 30 2003
- They still owe me US$ 8560 in payments and abpout 2000 in Holdbacks
- In March I get a nice IBill email about exiting new opportunities and I reply to them 'Go fuck yourself you fraudulent dipshits and never send me an email again'

Now today I get this:

--- email starts here

Dear *edited*;

Since November 15, 2002, you have been processing via iBill Europe, our
subsidiary for all sponsored merchants in the EU region. Although, we have been
working diligently with the card associations to establish an IPSP relationship
with a financial institution in your region, this effort has been unsuccessful.
If you are uncertain about which processing region you are located in, please
consult the list of approved processing countries at the bottom of this letter.
As you know, the card associations play a significant role in developing our
business model, as well as whom we can service. iBill Europe holds itself and
its clients to the highest standards regarding payment processing. Our position
within the industry is to be compliant with all card associations and FTC
regulations. Therefore, effective May 22, 2003, iBill Europe will only offer
Visa credit card payment services to those merchants based in the European
Region.
We are truly sorry that iBill Europe will no longer be able to accommodate your
VISA processing needs. We will continue to process MasterCard, Web900 and
Checks for you.
For more information, please contact me 954-363-4641.

European and USA Card Association Approved Processing Countries
Andorra
Iceland
Spain
Austria
Ireland
Sweden
Belgium
Israel

Switzerland
Cypress
Italy

Turkey
Denmark
Liechtenstein
Holy See (Vatican City State)
Faeroe Islands
Luxembourg
Svalbard & Jan Mayen Islands
Finland Malta
United Kingdom
France Monaco
United States of America
Germany
Netherlands
Gilbraltar
Norway
Greece
Portugal
Greenland
San Marino

Again, if your business is not based in one of the approved processing
countries listed above, you will need to find an alternative processing
solution for VISA.
Please call me to discuss this. Thanks.

Sincerely,

*edited*
Client Account Manager
Cam Department
Intercept Payment Solutions

--- end email

I never even applied to IBill Europe . Good god if IBill can't even get their documentation about customers right how can anyone trust them to handle money?

And of course I cannot end this post without:

<font size=6>FUCK IBILL</font>

KidCock · 05-06-2003, 03:44 PM

We used to process few hundred thousand a month through them. Same problems, got same email. Good thing we launched our own processing though and only have them as a backup

cashalot · 05-06-2003, 03:44 PM

We just dropped them and went w/ ccbill. Much better!!!

m0rph3us · 05-06-2003, 03:47 PM

sorry but how is this new? Some people tried to 'cheat' visa's new cross border regulation by not really being in EU and processing via VISA EU?

MrMonkeyFingers · 05-06-2003, 03:49 PM

ibill never ceases to amaze me with how bad their practices are...

greentea · 05-06-2003, 03:50 PM

Get your own merchant account.

The Click · 05-06-2003, 03:51 PM

another reason to see my SIG

andi_germany · 05-06-2003, 03:54 PM

Quote:

Originally posted by m0rph3us
sorry but how is this new? Some people tried to 'cheat' visa's new cross border regulation by not really being in EU and processing via VISA EU?

The news is that I never was with IBill EU. I was with IBill US approved and also charged the 750 bucks.

but you are right. Cannot be called news that IBill does not have the shit together. Everyone knows that already.

andi_germany · 05-06-2003, 03:55 PM

Quote:

Originally posted by The Click
another reason to see my SIG

I am perfectly fine with CCBill but thanks

iBill_Service · 05-07-2003, 08:49 AM

andi_germany,

Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

Corleone · 05-07-2003, 08:51 AM

hmm bad times for ibill.. seemes that they're loosing alot of clients now ... better don't fuck with serious webmasters ;)

05-07-2003, 09:03 AM

Quote:

Originally posted by iBill_Service
andi_germany,

Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

I'm guessing he probably wants to know about the money he is owed as well.

magicmike · 05-07-2003, 09:21 AM

Quote:

Originally posted by evildick

I'm guessing he probably wants to know about the money he is owed as well.

Prob...

Unless ibill is he favorite charity...

media · 05-07-2003, 09:31 AM

Quote:

Originally posted by The Click
another reason to see my SIG

Them are lensmans favorite ban words...

Keep that up =)

Media

andi_germany · 05-07-2003, 11:16 AM

Quote:

Originally posted by iBill_Service
andi_germany,

Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

Now just give me any reason to do this? I canceled all the billing with IBill. The only business I have with you is preparing a law suit to recover my funds. Do you really think I care who sent me what email for whatever reason?

Quote:

Originally posted by evildick

I'm guessing he probably wants to know about the money he is owed as well.

You got that right ;)

gruffy · 05-07-2003, 11:22 AM

Quote:

Originally posted by andi_germany
Just when I was thinking IBill is so fucked up as it can be they start to amaze me once again.

There really is no upper limit as to how badly they are going to try to fuck their customers over. This is only the start comrade.

Trolleater · 05-07-2003, 12:30 PM

fuck them is right. I don't even want to start with all the bullshit I dealt with.

05-06-2003, 03:31 PM	#1
andi_germany Confirmed User Join Date: Oct 2002 Location: Germany Posts: 768	How fucking dumb can IBill be? Just when I was thinking IBill is so fucked up as it can be they start to amaze me once again. Here a quick recap of my IBill history: -Using it since 1997 -Never had a problem until Visa shit happened -I paid the 750 bucks and was approved due to my US based address -December 15 payment was not paid while customers still were rebilled -My account was frozen by them without any notice about the reasons -They still rebill my customers until I cancel all rebills January 30 2003 - They still owe me US$ 8560 in payments and abpout 2000 in Holdbacks - In March I get a nice IBill email about exiting new opportunities and I reply to them 'Go fuck yourself you fraudulent dipshits and never send me an email again' Now today I get this: --- email starts here Dear edited; Since November 15, 2002, you have been processing via iBill Europe, our subsidiary for all sponsored merchants in the EU region. Although, we have been working diligently with the card associations to establish an IPSP relationship with a financial institution in your region, this effort has been unsuccessful. If you are uncertain about which processing region you are located in, please consult the list of approved processing countries at the bottom of this letter. As you know, the card associations play a significant role in developing our business model, as well as whom we can service. iBill Europe holds itself and its clients to the highest standards regarding payment processing. Our position within the industry is to be compliant with all card associations and FTC regulations. Therefore, effective May 22, 2003, iBill Europe will only offer Visa credit card payment services to those merchants based in the European Region. We are truly sorry that iBill Europe will no longer be able to accommodate your VISA processing needs. We will continue to process MasterCard, Web900 and Checks for you. For more information, please contact me 954-363-4641. European and USA Card Association Approved Processing Countries Andorra Iceland Spain Austria Ireland Sweden Belgium Israel Switzerland Cypress Italy Turkey Denmark Liechtenstein Holy See (Vatican City State) Faeroe Islands Luxembourg Svalbard & Jan Mayen Islands Finland Malta United Kingdom France Monaco United States of America Germany Netherlands Gilbraltar Norway Greece Portugal Greenland San Marino Again, if your business is not based in one of the approved processing countries listed above, you will need to find an alternative processing solution for VISA. Please call me to discuss this. Thanks. Sincerely, edited Client Account Manager Cam Department Intercept Payment Solutions --- end email I never even applied to IBill Europe . Good god if IBill can't even get their documentation about customers right how can anyone trust them to handle money? And of course I cannot end this post without: <font size=6>FUCK IBILL</font>

05-06-2003, 03:44 PM	#3
cashalot Confirmed User Join Date: Feb 2003 Location: Internet Posts: 132	We just dropped them and went w/ ccbill. Much better!!! __________________ $40.00 Per Sign Up, 60% Recurring, and 10% Webmaster Referral. Earn reward points for each sign up!!

05-06-2003, 03:49 PM	#5
MrMonkeyFingers Confirmed User Join Date: Feb 2003 Location: Stockton, CA Posts: 473	ibill never ceases to amaze me with how bad their practices are... __________________ Greg Trooper [email protected] ICQ#132173082 I'm from the 4th Kingdom, the Kingdom of Plastics!

05-06-2003, 03:51 PM	#7
The Click Confirmed User Join Date: Apr 2003 Location: Canada Posts: 1,685	another reason to see my SIG __________________ ICQ: 31-30-30

05-06-2003, 03:44 PM	#2
KidCock So Fucking Banned Join Date: May 2003 Location: San Pedro, Costa Rica Posts: 788	We used to process few hundred thousand a month through them. Same problems, got same email. Good thing we launched our own processing though and only have them as a backup

05-06-2003, 03:47 PM	#4
m0rph3us Confirmed User Join Date: Mar 2001 Location: Principality of Sealand Posts: 2,033	sorry but how is this new? Some people tried to 'cheat' visa's new cross border regulation by not really being in EU and processing via VISA EU?

05-06-2003, 03:50 PM	#6
greentea Confirmed User Join Date: Mar 2002 Location: South Florida Posts: 6,580	Get your own merchant account.

05-07-2003, 08:49 AM	#10
iBill_Service Registered User Join Date: Jan 2003 Posts: 15	andi_germany, Please contact us at [email protected] or call 1-800-764-4266 and ask to speak with a supervisor. We will then investigate why you were sent that email in error.

05-07-2003, 08:51 AM	#11
Corleone C.R.E.A.M Industry Role: Join Date: Apr 2003 Posts: 15,262	hmm bad times for ibill.. seemes that they're loosing alot of clients now ... better don't fuck with serious webmasters ;)

05-07-2003, 12:30 PM	#17
Trolleater Confirmed User Industry Role: Join Date: Jun 2002 Location: Canada Posts: 1,441	fuck them is right. I don't even want to start with all the bullshit I dealt with.